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Permission to Screw Up  By  cover art

Permission to Screw Up

By: Kristen Hadeed, Simon Sinek - foreword
Narrated by: Kristen Hadeed
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Publisher's summary

The inspiring, unlikely, laugh-out-loud story of how one woman learned to lead - and how she ultimately succeeded, not despite her many mistakes, but because of them.

This is the story of how Kristen Hadeed built Student Maid, a cleaning company where people are happy, loyal, productive, and empowered, even while they're mopping floors and scrubbing toilets. It's the story of how she went from being an almost comically inept leader to a sought-after CEO who teaches others how to lead.

Hadeed unintentionally launched Student Maid while attending college 10 years ago. Since then, Student Maid has employed hundreds of students and is widely recognized for its industry-leading retention rate and its culture of trust and accountability. But Kristen and her company were no overnight sensation. In fact they were almost nothing at all.

Along the way, Kristen got it wrong almost as often as she got it right. Giving out hugs instead of feedback, fixing errors instead of enforcing accountability, and hosting parties instead of cultivating meaningful relationships were just a few of her many mistakes. But Kristen's willingness to admit and learn from those mistakes helped her give her people the chance to learn from their own screw-ups, too.

Permission to Screw Up dismisses the idea that leaders and organizations should try to be perfect. It encourages people of all ages to go for it and learn to lead by acting rather than waiting or thinking. Through a brutally honest and often hilarious account of her own struggles, Kristen encourages us to embrace our failures and proves that we'll be better leaders when we do.

©2017 Kristen Hadeed (P)2017 Penguin Audio

Critic reviews

"A brave and generous book, the ideal antidote to the perfection and invulnerability we pretend are essential to succeed.” (Seth Godin, author of Linchpin and Tribes)

“If you’re looking for the sunshine and rainbows version of success, this isn’t the story for you. If you’re looking for the down-to-earth, nitty-gritty, honest journey of a leader, proceed to chapter one.” (Susan Cain, author of Quiet)

Permission to Screw Up pulls back the curtains and reveals what it’s really like to be a leader - a must-read for anyone who wants to start a company. Kristen isn’t afraid to own up to the mistakes she’s made along the way, and encourages us to do the same.” (Kip Tindell, cofounder and chairman of The Container Store)

Featured Article: Big Ideas in Business and Tech


Even the most successful entrepreneurs had to start somewhere. When it comes to groundbreaking technology, the people who became leading business executives often began as lone visionaries with nothing but an idea. Now that they’re global industry leaders, many of them have shared their amazing stories in memoirs. These tales of heartbreak and triumph will bring you along on the roller-coaster of success, all the while showing you the secrets of how business greats transformed their dreams into reality. Read on to find your next great inspiration!

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