Never Split the Difference

Negotiating as if Your Life Depended on It

De: Chris Voss, Tahl Raz

Narrado por: Michael Kramer

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home.

Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.

After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.

Step-by-step, Voss show you how to:

• Establish Rapport
• Create Trust with Tactical Empathy
• Gain the Permission to Persuade
• Shape What Is Fair
• Calibrate Questions
• Transform Conflict into Collaboration
• Spot Liars
• Create Breakthroughs by Revealing the Unknown Unknowns

Never Split the Difference is your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home.

Life Changing

Not many business books have had a profound effect on the way I do business, but this one has changed me and my style of pricing my products and negotiating my services forever.

Without making me become heartless, I feel like this book made me think about things differently and that simple paradigm shift has allowed me to make more money right away.

I had to negotiate a deal the other day and U did so without anxiety or fear.

Unlike so many other business books that waste half the book telling you how great the author is or trying to convince you why you should buy into the concept, this book doesn't waste a minute.

I plan to listen more than once because I am sure there are things I can understand more fully after another listen.

Strong narration by Michael Kramer. ,Amazing content, and more than the title implies, you will learn how to sell, how to negotiate, and how to walk away and feel good about it, knowing that some people just aren't your customers. I learned that meeting people halfway is poison for my business because it turns out that those are really customers who cannot afford to pay my rates in the first place and then later have no respect for what we do because, of course, they didn't pay full price, so why should they?

Since reading/listening to this book less than a month ago, I have gotten full price for deals I would have previously discounted out of fear of losing the deal, and have gotten zero push back from the clients. It was like magic. It just took the guts to try it, which was scary because as a small business owner, it's real money I am playing with.

But it worked, and I have changed. This isn't something they teach in business school, but they should. I'm not kidding about it being life changing. My new favorite book of all time for non-fiction. Bravo, Chris Voss.

Incredibly practical and riveting

What made the experience of listening to Never Split the Difference the most enjoyable?

The narration is great, and this book changed how I look at relationships in all aspects of my life. It has a lot of very practical tips for negotiation, but they are difficult to implement, it takes practice. The stories and examples used in the book are very intriguing and memorable.

A great tool to have in your library of knowledge

This is a very well written book with great information on your path to understanding a different approach to negotiation. The examples and techniques described can be easily implemented with practice.

youll get A handful of strategies

I feel like I'm not walking away with concrete tips for a negotiation I'm entering in the next 2 weeks. overall this was an enjoyable read. But I would have preferred more explicit strategies to use while interviewing with a company interested in my talents.

Insightful instruction

I loved how the author provided wording advice rather than only teaching principles.

It is easy to see how application would breed results.