Leading the Unleadable

How to Manage Mavericks, Cynics, Divas, and Other Difficult People

De: Alan Willett

Narrado por: Tom Parks

The control-freak, the narcissist, the slacker, the cynic...

Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it.

Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually "want" to contribute results, not cause headaches. Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations. You'll learn how to:

• Master the necessary mindset
• Explain the problem calmly in a short feedback session
• Get a commitment to change, and follow up
• Coach others to replicate the process
• Develop the situational awareness required to spot trouble even earlier in the future

Every manager has "problem people". What sets great managers apart is how they turn them into productive team players. Prepare to transform the troublesome into the tremendous.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

Download the accompanying reference guide.©2017 Alan Willett. (P)2016 Brilliance Audio, all rights reserved.

Good but not great

I thought it was an okay book. Had some insights that were new to leadership. Felt like it was aimed way more at corporate America and not as much small business owner leadership.

Good book

I liked it. Seamed a little bit entry level leadership training, but still helpful. Worth a read for sure.

Good points but not great

Some good points. It's a lot of common sense stuff.You can get something good out of it its just a long listen

very helpful advice

this book is very easy to follow. The examples given are very clear. you will enjoy listening to this book,

Good tips for all leaders

Being a project manager, I especially appreciated chapters 11 through the end talking about groups and meetings.