The Power of Positive Confrontation

The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life - Completely Revised and Updated Edition

De: Barbara Pachter

Narrado por: Barbara Pachter

When slighted, misunderstood, cut in front of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore coworkers, change hairdressers, complain to friends, pound their fists, or rant on social media. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught or never realized that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations, there is The Power of Positive Confrontation.

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online. The Power of Positive Confrontation reveals:

• The consequences of not confronting or of confronting negatively
• How to accurately assess what is bothering you and why
• Three essential steps of polite and powerful confrontationVital verbal and nonverbal skills that make or break communication, including common language pitfalls
• Strategies for assertive communication, whether face to face, in writing, by phone, or online

©2014 Barbara Pachter (P)2014 Gildan Media LLC

Reseñas de la Crítica

"No tricks; just intelligent action...Terrifically useful." ( Worcester Telegram)

Very relatable to personal and professional life.

Game changer for me. I am recommending this to everyone. Really changed my thinking and how I choose my battles.

I love the step-by-step method

I loved this book. This method helps to define the proper way to communicate difficult information in a positive manner. Minimizes resentment. Great book!

Great Communication Advice

A great step by step guide for better positive communication skills! Have already noticed a difference they have made in my life.

Excellent

Loved this. You walk away with practical steps to follow as you address everyday conflict before things get out of hand.

Simple common sense.

This book was good. The skills are habits and each person just needs to put them into action.

Should be required reading for every professional

I really appreciate Barbara's no nonsense, direct yet empathic approach to dealing with conflict. I'm glad this book exists, and I hope that more people in the professional world will make use of its principles.

I needed this!

Thank you, Barbara, for such good stories, examples, skills and lessons on how to be polite and powerful. The confidence gleaned will serve me well. I’m more aware of communication choices and look forward to practicing!

Wonderful book to help self building.

Thank you for sharing your work.This book has so many wonderful stories and suggestions. Air hug

Needs more clinical research

easy read easy listen stories lack
more detaols
details

there were a few that stood out

get to the ppint!

An Endless delay to finally get to the point. I gave up on chapter five while she was still talking about how this book will help.