Showing results by publisher "West Voice Audioworks"

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    • Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference

    • By: Quint Studer
    • Narrated by: Kevin Young
    • Length: 7 hrs and 31 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 244
    • Performance
      4.5 out of 5 stars 214
    • Story
      4.5 out of 5 stars 212

    A 'textbook with passion', Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, founder of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.

    • 5 out of 5 stars
    • Excellent

    • By Andrea on 03-25-15

    Regular price: $17.99

    • A Culture of High Performance

    • Achieving Higher Quality at a Lower Cost
    • By: Quint Studer
    • Narrated by: Kevin Young
    • Length: 8 hrs and 32 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 43
    • Performance
      4.5 out of 5 stars 37
    • Story
      4.5 out of 5 stars 37

    Our industry has always dealt with change. But the environment we re navigating now requires change at a whole different level. We ve moved from experiencing episodic change to continuous change and as John Kotter has famously noted, that requires a whole different set of skills and a whole different level of urgency. In his new book, thought leader Quint Studer explains how to leverage the powerful values that have always defined healthcare people passion, fortitude, willingness to learn to meet the challenges of our disruptive external environment.

    Regular price: $18.50

    • The Great Employee Handbook

    • By: Quint Studer
    • Narrated by: Kevin Young
    • Length: 4 hrs and 34 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 17
    • Performance
      4.5 out of 5 stars 14
    • Story
      4.5 out of 5 stars 15

    The most valuable on-the-job skills come from experience but you don t have to work a lifetime to master them. Often, it s the day-to-day issues, those not found in any training manual, that keep us from being our best at work. We ve all looked back on challenges we ve faced whether they involved a boss, a coworker, or a customer and thought, If I knew then what I know now, I would have handled that in a completely different way!

    • 5 out of 5 stars
    • Excellent!

    • By Andrea on 05-25-15

    Regular price: $14.95

    • Straight A Leadership

    • Alignment Action Accountability
    • By: Quint Studer
    • Narrated by: Kevin Young
    • Length: 5 hrs and 24 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 40
    • Performance
      4.5 out of 5 stars 38
    • Story
      4.5 out of 5 stars 35

    Today more than ever, your senior leaders must produce 'Straight' work. Quint Studer's new book is the study guide they need. Straight A Leadership, a book by Wall Street Journal best-selling author Quint Studer, can help your organization achieve the peak performance it needs to survive in the toughest environment. The book is based on Studer Group's work with hundreds of top healthcare organizations.

    • 5 out of 5 stars
    • Excellent book for any leader in healthcare

    • By Scott on 05-05-18

    Regular price: $19.95