Showing results by publisher "Ronald Andrew Kaufman" in All Categories
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Uplifting Service
- The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet
- By: Ron Kaufman
- Narrated by: Adam Danoff
- Length: 7 hrs and 30 mins
- Unabridged
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In this New York Times, USA Today, and Amazon.com best-selling book, Kaufman lays out the steps you can take to build a sustainable culture that delivers outstanding service every day. He offers the tools and practices that have been proven effective in businesses, governments, communities, and homes; on every continent; and in many languages.
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A unique perspective on service
- By Shyam Kumar on 09-09-14
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Uplifting Service
- The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet
- Narrated by: Adam Danoff
- Length: 7 hrs and 30 mins
- Release date: 06-18-14
- Language: English
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UP! Your Service Great Ideas
- Tools, Tips and Proven Techniques to Lift Your Service Higher
- By: Ron Kaufman
- Narrated by: Adam Danoff
- Length: 5 hrs and 24 mins
- Unabridged
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Here are tools, tips, and proven techniques to lift your service higher. Lift your service up, increase service value, and add more to your customers and your bottom line (Chapter two unlocks the value). Explore spectacular service and discover what's beyond the extra mile (Chapter four reveals the secrets). Build your service culture and attract great customers and staff (Study chapter six to keep them). Find loyalty, passion, and profits (Every chapter has the clues).
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UP! Your Service Great Ideas
- Tools, Tips and Proven Techniques to Lift Your Service Higher
- Narrated by: Adam Danoff
- Length: 5 hrs and 24 mins
- Release date: 11-04-15
- Language: English
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UP! Your Service New Insights
- True Stories of Winners and Losers in the Quest for Superior Service
- By: Ron Kaufman
- Narrated by: Adam Danoff
- Length: 5 hrs and 45 mins
- Unabridged
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These are true stories of winners and losers in the quest for superior service. Who wins? Who loses? It's up to you! Benchmark the best service innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your Business). Find out who makes the biggest mistakes in service and what you must avoid (Chapter 13: The Infinite Absurdity Awards).
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UP! Your Service New Insights
- True Stories of Winners and Losers in the Quest for Superior Service
- Narrated by: Adam Danoff
- Length: 5 hrs and 45 mins
- Release date: 11-04-15
- Language: English
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