Showing results by narrator "Caroline Miller" in All Categories
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Perfect Phrases for Dealing with Difficult People
- Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
- By: Susan Benjamin
- Narrated by: Caroline Miller
- Length: 4 hrs and 38 mins
- Unabridged
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Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
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Perfect Phrases for Dealing with Difficult People
- Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
- Narrated by: Caroline Miller
- Length: 4 hrs and 38 mins
- Release date: 08-10-21
- Language: English
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The Forever Transaction
- How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave
- By: Robbie Kellman Baxter
- Narrated by: Caroline Miller
- Length: 6 hrs and 16 mins
- Unabridged
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Strategy consultant Robbie Kellman Baxter has been helping companies excel in this business environment for more than a decade. Now, in The Forever Transaction, she reveals all her secrets. Whatever industry you're in, Baxter provides the inspiration, tools, and insight you need to build and execute a business model that will leave your competition in the dust.
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The Forever Transaction
- How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave
- Narrated by: Caroline Miller
- Length: 6 hrs and 16 mins
- Release date: 09-24-21
- Language: English
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Beach Rental
- By: Grace Greene
- Narrated by: Caroline Miller
- Length: 8 hrs and 56 mins
- Unabridged
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On the Crystal Coast of North Carolina, in the small town of Emerald Isle... Juli Cooke, hard-working and getting nowhere fast, marries a dying man, Ben Bradshaw, for a financial settlement, not expecting he will set her on a journey of hope and love. The journey brings her to Luke Winters, a local art dealer, but Luke resents the woman who married his sick friend and warns her not to hurt Ben - and he's watching to make sure she doesn't - until Ben dies and the stakes change.
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Really enjoyable!
- By robin w on 09-15-15
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Beach Rental
- Narrated by: Caroline Miller
- Series: Emerald Isle, NC Series, Book 1
- Length: 8 hrs and 56 mins
- Release date: 11-21-14
- Language: English
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Value Stream Mapping
- How to Visualize Work and Align Leadership for Organizational Transformation
- By: Karen Martin, Mike Osterling
- Narrated by: Caroline Miller
- Length: 4 hrs and 9 mins
- Unabridged
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Value stream mapping - an essential but underused methodology - is a proven approach to help you visualize and resolve disconnects, redundancies, and gaps in your value delivery system. More than a tool to eliminate operational waste, value stream mapping is a highly effective means to transform leadership thinking, define strategy and priorities, and create customer-centric work flow. Business performance improvement experts Karen Martin and Mike Osterling present a practical way to deeply understand how work gets done - in any environment - and how to design improved work systems.
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Value Stream Mapping
- How to Visualize Work and Align Leadership for Organizational Transformation
- Narrated by: Caroline Miller
- Length: 4 hrs and 9 mins
- Release date: 07-27-21
- Language: English
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Building Brand Communities: How Organizations Succeed by Creating Belonging
- By: Carrie Melissa Jones, Charles Vogl
- Narrated by: Caroline Miller
- Length: 8 hrs and 10 mins
- Unabridged
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An authentic brand community is more than just people buying your product or working alongside one another. This audiobook articulates the critical roles of mutual concern, common values, and shared experiences in creating fiercely loyal customer and collaborator relationships. Carrie Melissa Jones and Charles Vogl argue that in an authentic and enriching community, members have mutual concern for one another, share personal values, and join together in meaningful shared experiences, whether online or off. On the deepest level, brands must help members grow into who they want to be.
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Helpful book but narrative is a bit dry
- By Anqi on 11-12-20
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Building Brand Communities: How Organizations Succeed by Creating Belonging
- Narrated by: Caroline Miller
- Length: 8 hrs and 10 mins
- Release date: 05-15-20
- Language: English
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Noble Cause
- A Civil War Love Story, Hearts Through History, Book 1
- By: Jessica James
- Narrated by: Caroline Miller
- Length: 17 hrs and 26 mins
- Unabridged
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Honor and conviction clash with loyalty and love in this epic Civil War novel that pits brother against brother. Winner of the coveted John Esten Cooke Award for Southern Fiction, Noble Cause chronicles the clash of a Confederate cavalry officer with a Union spy as they defend their beliefs, their country, and their honor.
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One of my favorites!
- By Alicia Jo Burns on 04-23-22
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Noble Cause
- A Civil War Love Story, Hearts Through History, Book 1
- Narrated by: Caroline Miller
- Series: Military Heroes Through History, Book 1
- Length: 17 hrs and 26 mins
- Release date: 09-15-14
- Language: English
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Think on Your Feet
- Tips and Tricks to Improve Your Impromptu Communication Skills on the Job
- By: Jen Oleniczak Brown
- Narrated by: Caroline Miller
- Length: 8 hrs and 38 mins
- Unabridged
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Improv isn't about winging it or flying by the seat of your pants; improv at its core is about listening and responding. It's based on rules and techniques, and it taps directly into your soft communication skills. By incorporating it into your prep work for professional situations, you'll learn how to retrain your brain for the unexpected and get out of your own way in those unexpected - and expected - professional situations. Practicing improv is about developing the mental agility to spin any surprise in your favor and to communicate with confidence.
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Think on Your Feet
- Tips and Tricks to Improve Your Impromptu Communication Skills on the Job
- Narrated by: Caroline Miller
- Length: 8 hrs and 38 mins
- Release date: 08-11-21
- Language: English
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The New IT
- How Technology Leaders Are Enabling Business Strategy in the Digital Age
- By: Jill Dyche
- Narrated by: Caroline Miller
- Length: 7 hrs and 11 mins
- Unabridged
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With the onslaught of cloud solutions, consumerization of technology, and increasingly tech-savvy business people, it's time for a manifesto for leaders who recognize - and are nervous about - the demands of the digital age. Whether you're an executive, department head, or IT manager, The New IT provides an action-ready blueprint for building and strengthening the role of IT in your company - and prescribing IT's future.
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The New IT
- How Technology Leaders Are Enabling Business Strategy in the Digital Age
- Narrated by: Caroline Miller
- Length: 7 hrs and 11 mins
- Release date: 07-20-21
- Language: English
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The Change Cycle
- How People Can Survive and Thrive in Organizational Change
- By: Ann Salerno, Lillie Brock
- Narrated by: Caroline Miller
- Length: 4 hrs and 8 mins
- Unabridged
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The Change Cycle offers a tested, six-stage approach for successfully navigating common work-life transitions so that you not only get through them but emerge stronger and better able to face the next challenge.
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Communications recommendation
- By WH on 01-03-22
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The Change Cycle
- How People Can Survive and Thrive in Organizational Change
- Narrated by: Caroline Miller
- Length: 4 hrs and 8 mins
- Release date: 02-07-13
- Language: English
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Contagious Culture
- Show Up, Set the Tone, and Intentionally Create an Organization That Thrives
- By: Anese Cavanaugh
- Narrated by: Caroline Miller
- Length: 8 hrs and 23 mins
- Unabridged
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Award-winning organizational advisor Anese Cavanaugh reveals the secrets of IEP - Intentional Energetic Presence - for transforming your workplace and your life. The key to any company's success lies in its culture. This game-changing guide shows you how to shape and revitalize this culture - by setting the tone, engaging the team, and creating a dynamic working environment that encourages growth, productivity, and innovation.
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So many take aways
- By A.Todd on 03-29-22
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Contagious Culture
- Show Up, Set the Tone, and Intentionally Create an Organization That Thrives
- Narrated by: Caroline Miller
- Length: 8 hrs and 23 mins
- Release date: 07-22-21
- Language: English
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The Antidote to Suffering
- How Compassionate Connected Care Can Improve Safety, Quality, and Experience
- By: Christina Dempsey
- Narrated by: Caroline Miller
- Length: 7 hrs and 14 mins
- Unabridged
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Press Ganey's chief nursing officer Christina Dempsey has worked everywhere in healthcare, from the ward floor to the hospital boardroom. She has also experienced the system as a patient and as a family member of a critically ill patient. In The Antidote to Suffering, this 30-year healthcare veteran and patient-experience thought leader argues that the key to improving healthcare is to reduce the suffering - physical, psychological, and emotional - of patients and caregivers alike through Compassionate Connected CareTM.
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The Antidote to Suffering
- How Compassionate Connected Care Can Improve Safety, Quality, and Experience
- Narrated by: Caroline Miller
- Length: 7 hrs and 14 mins
- Release date: 07-27-21
- Language: English
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Dynamic Reteaming
- The Art and Wisdom of Changing Teams
- By: Heidi Helfand
- Narrated by: Caroline Miller
- Length: 7 hrs and 57 mins
- Unabridged
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Dynamic Reteaming shares real stories of how successful software companies have thrived through changing their teams as opposed to keeping them the same. Team change will happen whether we like it or not. People will come and go from our teams. Our companies might double in size or even get acquired. We can catalyze team change to reduce the risk of attrition, learning and career stagnation, and the development of knowledge silos. Dynamic Reteaming describes practices for effective reteaming as well as anti-patterns.
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The Competitive Advantages of Dynamic Reteaming
- By MB_Maine on 10-30-19
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Dynamic Reteaming
- The Art and Wisdom of Changing Teams
- Narrated by: Caroline Miller
- Length: 7 hrs and 57 mins
- Release date: 10-08-19
- Language: English
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Too Many Crooks Spoil the Broth
- Pennsylvania Dutch Mystery, Book 1
- By: Tamar Myers
- Narrated by: Caroline Miller
- Length: 6 hrs and 33 mins
- Unabridged
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This debut mystery introduces Magdalena Yoder, prim, proper, and persnickety proprietor of the PennDutch Inn, where guests luxuriate in the true "Amish experience," (read: doing Magdalena's chores and paying top dollar for the opportunity!).
When one of her more reclusive guests takes a tumble down the PennDutch's picturesquely steep staircase and breaks his neck, the timing couldn't be worse. It's the start of hunting season - and her inn is packed to capacity!
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A cozy little mystery ...
- By Elizabeth L. on 11-14-14
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Too Many Crooks Spoil the Broth
- Pennsylvania Dutch Mystery, Book 1
- Narrated by: Caroline Miller
- Series: Pennsylvania Dutch Mystery, Book 1
- Length: 6 hrs and 33 mins
- Release date: 10-24-14
- Language: English
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Woman of Influence
- 9 Steps to Build Your Brand, Establish Your Legacy, and Thrive
- By: Jo Miller
- Narrated by: Caroline Miller
- Length: 6 hrs and 41 mins
- Unabridged
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ith more than two decades of experience working with hundreds of thousands of women and clients including eBay, GM, Microsoft, and more, Be Leaderly CEO Jo Miller has the strategies, stories, and research to help women shift their focus from doing to leading. In Woman of Influence, she provides a practical, hands-on road map that walks you through nine specific steps to build your brand, establish your legacy, and thrive.
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Woman of Influence
- 9 Steps to Build Your Brand, Establish Your Legacy, and Thrive
- Narrated by: Caroline Miller
- Length: 6 hrs and 41 mins
- Release date: 07-27-21
- Language: English
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The Frictionless Organization
- Deliver Great Customer Experiences with Less Effort
- By: Bill Price, David Jaffe
- Narrated by: Caroline Miller
- Length: 8 hrs and 8 mins
- Unabridged
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Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons. This audiobook will help any customer-facing organization deliver better customer experiences, save money, and increase revenue. Veteran customer service experts Bill Price and David Jaffe, coauthors of the best seller The Best Service Is No Service, explain how organizations can design products, sales, and support so that customer effort is reduced or, better still, removed.
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The Frictionless Organization
- Deliver Great Customer Experiences with Less Effort
- Narrated by: Caroline Miller
- Length: 8 hrs and 8 mins
- Release date: 05-27-22
- Language: English
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How to Be a Positive Leader: Small Actions, Big Impact
- Insights from Leading Thinkers on Positive Organizations
- By: Jane E. Dutton, Gretchen M. Spreitzer
- Narrated by: Caroline Miller
- Length: 5 hrs and 6 mins
- Unabridged
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Positive leaders are able to dramatically expand their people’s - and their own - capacity for excellence. And they accomplish this without enormous expenditures or huge heroic gestures. The authors show that, like the butterfly in Brazil whose flapping wings create a typhoon in Texas, you can create profound positive change in your organization through simple actions and attitude shifts.
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Found this disappointing
- By RCG on 04-27-21
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How to Be a Positive Leader: Small Actions, Big Impact
- Insights from Leading Thinkers on Positive Organizations
- Narrated by: Caroline Miller
- Length: 5 hrs and 6 mins
- Release date: 08-08-19
- Language: English
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Bring Your Human to Work
- 10 Surefire Ways to Design a Workplace That Is Good for People, Great for Business, and Just Might Change the World
- By: Erica Keswin
- Narrated by: Caroline Miller
- Length: 5 hrs and 10 mins
- Unabridged
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As a workplace strategist and business coach, Erica Keswin has spent over 20 years working with top business leaders and executives to build successful organizations that honor relationships. Featuring case studies from top brands such as, Lyft, Starbucks, Mogul, and SoulCycle, to name a few, Bring Your Human to Work distills the key practices of the most human companies into applicable advice that any business leader can use to build a “human workplace”.
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Bring Your Human to Work
- 10 Surefire Ways to Design a Workplace That Is Good for People, Great for Business, and Just Might Change the World
- Narrated by: Caroline Miller
- Length: 5 hrs and 10 mins
- Release date: 08-03-21
- Language: English
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Facing Social Class
- How Societal Rank Influences Interaction
- By: Susan T. Fiske, Hazel Rose Markus
- Narrated by: Caroline Miller
- Length: 10 hrs and 58 mins
- Unabridged
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Many Americans, holding fast to the American Dream and the promise of equal opportunity, claim that social class doesn't matter. Yet the ways we talk and dress, our interactions with authority figures, the degree of trust we place in strangers, our religious beliefs, our achievements, our senses of morality and of ourselves all are marked by social class, a powerful factor affecting every domain of life.
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Kinda Boring...
- By G. Newton on 05-08-15
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Facing Social Class
- How Societal Rank Influences Interaction
- Narrated by: Caroline Miller
- Length: 10 hrs and 58 mins
- Release date: 05-30-13
- Language: English
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Value Stream Mapping
- How to Visualize Work and Align Leadership for Organizational Transformation
- By: Karen Martin, Mike Osterling
- Narrated by: Caroline Miller
- Length: 4 hrs and 9 mins
- Unabridged
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Overall
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Value stream mapping - an essential but underused methodology - is a proven approach to help you visualize and resolve disconnects, redundancies, and gaps in your value delivery system. More than a tool to eliminate operational waste, value stream mapping is a highly effective means to transform leadership thinking, define strategy and priorities, and create customer-centric work flow. Business performance improvement experts Karen Martin and Mike Osterling present a practical way to deeply understand how work gets done - in any environment - and how to design improved work systems.
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Value Stream Mapping
- How to Visualize Work and Align Leadership for Organizational Transformation
- Narrated by: Caroline Miller
- Length: 4 hrs and 9 mins
- Release date: 07-27-21
- Language: English
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Rigorous Reading
- 5 Access Points for Comprehending Complex Texts (Corwin Literacy)
- By: Nancy Frey, Douglas Fisher
- Narrated by: Caroline Miller
- Length: 5 hrs and 18 mins
- Unabridged
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Call it close reading, call it deep reading, call it analytic reading - call it what you like. The point is, it’s a level of understanding that students of any age can achieve with the right kind of instruction. In Rigorous Reading, Nancy Frey and Doug Fisher articulate an instructional plan so clearly, and so squarely built on research.
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Rigorous Reading
- 5 Access Points for Comprehending Complex Texts (Corwin Literacy)
- Narrated by: Caroline Miller
- Length: 5 hrs and 18 mins
- Release date: 12-17-19
- Language: English
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