-
Perfect Phrases for Dealing with Difficult People
- Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
- Narrado por: Caroline Miller
- Duración: 4 h y 38 m
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Resumen del Editor
Perfect phrases for the right situation, every time.
Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
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Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.
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Everyone who presents or is in a sales position should read this book!!
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Questioning thousands of parents and educators, Dr. Wayne Dyer learned firsthand what people really want for their children. They don't particularly want their kids to go to fancy schools, acquire riches, or live "the good life". They do want them to have personal integrity and high self-esteem, and to grow up with love and peace in their hearts. Children raised the Wayne Dyer way feel useful and needed. They are inner- rather than outer-directed. They live a stress-free life naturally, without resorting to drugs.
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Deaply helpful
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Eileen Sharp and Vic Hightower were frustrated. After years of profitable, predictable growth, Swan Services was in a rut. Meetings were called and discussions held, but few decisions were made and even less got done. People were pointing fingers and assigning blame, but nothing happened to solve Swan’s mounting problems. It felt as though they were working harder than ever but with less impact. The company Eileen and Vic had founded and built for 10 years was a different place. It just wasn’t fun anymore.
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Very Good Companion Book to "Traction"
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In The Myth of the Nice Girl, Fran Hauser deconstructs the negative perception of "niceness" that many women struggle with in the business world. If women are nice, they are seen as weak and ineffective, but if they are tough, they are labeled a bitch. Hauser proves that women don't have to sacrifice their values or hide their authentic personalities to be successful.
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meeeh
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This book EXCELLENT!!!
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Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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Drink the Facebook Kool Aid
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Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master - and Shep Hyken knows the tricks to making it your own. In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game.
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Basic common sense!
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Instant Influence
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What could be better than getting anyone to do anything in seven minutes…or less? Finally, a revolutionary new approach scientifically proven to create instant, effective, and lasting change in anyone—coworkers, friends, family, strangers, even yourself.
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Disappointing
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What the Heck is EOS?
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Has your company struggled to roll EOS out to all levels of your organization? Do your employees understand why EOS is important or even what it is? What the Heck is EOS? is for the millions of employees in companies running their businesses on EOS (Entrepreneurial Operating System). An easy and fast listen, this book answers the questions many employees have about EOS and their company.
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Get Ready for a WBOA
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Exceptional Service, Exceptional Profit
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In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
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Great book, recommended!
- De KLD en 07-03-15
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How do some people bounce back with vigor from daily setbacks, professional crises, or even intense personal trauma? This collection of articles from HBR includes "How Resilience Works", by Diane Coutu; "Resilience for the Rest of Us", by Daniel Goleman; "How to Evaluate, Manage, and Strengthen Your Resilience", by David Kopans; "Find the Coaching in Criticism", by Sheila Heen and Douglas Stone; and much more.
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In Rising Above a Toxic Workplace, you'll learn how to endure, cope, or quit if necessary. Drawing from authentic - sometimes horrific - real-life stories, authors Gary Chapman, Paul White, and Harold Myra blend their expertise to give you practical guidance, empowering insight, and realistic hope. You'll discover: how workplaces can become unhealthy and how to avoid getting wounded; what drives toxic leaders and why they are so damaging to those around them.
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Game changing
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Writing an ethical will, a document that includes stories and reflections about your past, is an ancient tradition. It can include joy and regrets, and ultimately becomes both a way to remember a loved one who is gone and a primer on how to live a better, happier life. Beloved Rabbi Steve Leder has helped thousands of people to write their own ethical wills, and in this intimate book helps us write our own.
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Lo que los oyentes dicen sobre Perfect Phrases for Dealing with Difficult People
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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- Suzanne
- 02-20-24
I made a mistake in buying this book.
I didn’t realize that it was for dealing with difficult people IN THE WORK PLACE. No where is that stated. I thought it was for difficult people in general. I’m very disappointed.
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- Veridical_Angel
- 03-02-23
Mediocre subject and narrating
Mediocre subject and narrating. Took me a few days since it didn’t really grab me.
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- francis gary
- 02-01-23
Not great
Thought it helps with communication by giving tips but like it’s a HR related. Did not care for it wish I could get my free credit back!
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- L. DeSantis
- 08-28-22
meh
Thought this was a book for effective communication. the moral of the story is to tell on your colleagues/teammates. reads more like a HR manual.
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esto le resultó útil a 3 personas