Showing results by author "Matthew Freeman"

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    • Overcoming Bias

    • Building Authentic Relationships Across Differences
    • By: Tiffany Jana, Matthew Freeman
    • Narrated by: Tiffany Jana
    • Length: 3 hrs and 22 mins
    • Unabridged
    • Overall
      4 out of 5 stars 12
    • Performance
      4.5 out of 5 stars 10
    • Story
      4.5 out of 5 stars 10

    Everybody's biased. We all harbor unconscious assumptions that get in the way of our good intentions and keep us from working harmoniously and effectively with other people. In our increasingly diverse society this can be a real stumbling block. Tiffany Jana and Matthew Freeman - consultants who also happen to be a biracial couple - argue that ultimately the only way to really overcome bias is to focus our energy on building relationships.

    • 5 out of 5 stars
    • Well Rounded

    • By jessy on 04-21-18

    Regular price: $14.95

    • Stop Trying to Delight Your Customers (Harvard Business Review)

    • By: Matthew Dixon, Karen Freeman, Nicholas Toman
    • Narrated by: Todd Mundt
    • Length: 18 mins
    • Unabridged
    • Overall
      4 out of 5 stars 11
    • Performance
      4 out of 5 stars 8
    • Story
      4 out of 5 stars 8

    To really win customer's loyalty, forget the bells and whistles and just solve their problems.

    Regular price: $1.95

    • Stop Trying to Delight Your Customers

    • By: Matthew Dixon, Karen Freeman, Nicholas Toman
    • Narrated by: Todd Mundt
    • Length: 18 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 5
    • Performance
      4 out of 5 stars 5
    • Story
      4 out of 5 stars 5

    To really win customer's loyalty, forget the bells and whistles and just solve their problems.

    Regular price: $1.95