Showing results by author "Chris Malone"

It's the 22nd century. Humanity has taken its first steps into the galaxy, and we've found ourselves in a vast playground of alien races and cultures. As the newest players on the universal stage, though, we're at the bottom of the food chain. Welcome back to the Four Horsemen universe, where only a willingness to fight and die for money separates humans from the majority of the other races. While some of the stories deal with mercenaries, others introduce listeners to the other guilds, organizations, and races that make up the landscape of the Four Horsemen universe.

Customers everywhere describe their interactions with companies in a deeply personal way: We hate our banks, love our smartphones, and think the cable company is out to get us. What is actually going through our brains when we make these judgments? Customer loyalty expert Chris Malone and top social psychologist Susan Fiske have discovered that our perceptions arise from spontaneous judgments on warmth and competence, the same two factors that also determine our impressions of people.