Showing results by author "Bill Tancer"

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    • Everyone's a Critic

    • Winning Customers in a Review-Driven World
    • By: Bill Tancer
    • Narrated by: Sean Pratt
    • Length: 6 hrs and 10 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 10
    • Performance
      4 out of 5 stars 10
    • Story
      4.5 out of 5 stars 10

    How businesses can harness the power of online consumer reviews. More than seventy percent of consumers now consult online reviews before making purchases, and they take those picks and pans very seriously. A disgruntled but ignorant customer on Yelp might have more clout than any expert guidebook, magazine article, or newspaper critic. No wonder many businesses feel terrified by the review-driven marketplace.

    • 5 out of 5 stars
    • A must-read for business owners

    • By Jerome on 07-16-15

    Regular price: $20.99

    • Click

    • By: Bill Tancer
    • Narrated by: Bill Tancer
    • Length: 5 hrs and 20 mins
    • Unabridged
    • Overall
      3.5 out of 5 stars 42
    • Performance
      3 out of 5 stars 7
    • Story
      3.5 out of 5 stars 8

    In Click, Bill Tancer takes us into the massive database of online intelligence to reveal the naked truth about how we use the Web, navigate to sites, and search for information - and what all of that says about who we are.

    • 5 out of 5 stars
    • What we do online reflects who we are

    • By Kimberley on 05-11-09

    Regular price: $21.67