Can the right company culture be the key to limitless brand growth?

Paul Tran, Director of Franchising for Pepper Lunch Restaurants and franchising fanatic answers this question and more in this episode of The Pineapple Perspective.

In this episode, Troy and Paul cover topics like:

• Paul’s unique definition of hospitality

• How a single act of hospitality can transform a business’s reputation

• The importance of customer delight and quality in franchise success

• And finally, why investing in people has the highest ROI

You can learn more about Paul Tran on his website or connect with him on X and LinkedIn.

This show is sponsored by Pepper Lunch. Find a location near you!

Production and Administration work completed by Smart Podcast Solutions and Elevate Virtual Business Solutions.

In this episode of The Pineapple Perspective, Troy interviews Charlie Eblen of Single Tree Wood Fire Barbecue on his passion for building community through undeniable hospitality and the perfect plate of barbecue. Together they talk about the importance of genuine relationships and going above and beyond to create memorable experiences for guests.

In this episode, we answer questions like:

• How do I create memorable experiences for my guests?

• How can I measure the ROI of community involvement?

• How can businesses train their employees to prioritize hospitality?

• What are some strategies for businesses to engage with and support their local schools and organizations?

Charlie Eblen is the owner of restaurant and catering business, Single Tree Wood Barbeque. His belief in undeniable hospitality has him on a mission to make Single Tree Wood BBQ the Nike of BBQ. You can learn more about him and his business at https://www.singletreebbq.com/

This show is sponsored by Pepper Lunch. Find a location near you!

Production and Administration work completed by Smart Podcast Solutions and Elevate Virtual Business Solutions.

In the latest episode of The Pineapple Perspective, Troy sits down with Jason Berkowitz, Founder and CEO of ARROW UP. Together they talk about how to leverage technology to increase ROI, stabilize employee churn, and maintain compliance with federal and state regulations.

In this episode, we answer questions like:

• How can hospitality be translated into a tech company?

• What is the ROI of investing in hospitality training and compliance?

• How can technology simplify risk management and compliance in the hospitality industry?

• Why is community important in the restaurant industry?

• How can operators navigate challenges such as labor shortages and rising costs in the restaurant industry?

Jason Berkowitz is the CEO and Founder of ARROW UP - an online platform with built-in content and a suite of smart tools that help restaurants develop leaders, satisfy compliance and lower operating costs. You can learn more about him and ARROW UP training here: https://arrowuptraining.com/

This show is sponsored by Pepper Lunch. Find a location near you!

Production and Administration work completed by Smart Podcast Solutions and Elevate Virtual Business Solutions.