• Navigating the Healthcare Hangover: Costs, Coverage, and Quality in the US
    Apr 23 2024

    In episode 20 of The Healthcare Hangover, David Contorno and Emma Fox discuss alarming healthcare facts, including the US's high healthcare spending, lack of guaranteed health coverage, and avoidable deaths. They also touch on the impact of COVID-19 on life expectancy and vaccination rates.

    Tune in to gain insights into the healthcare system's financial challenges and the need for reform.

    TIMESTAMPS

    [00:03:08] Healthcare System's Avoidable Deaths.

    [00:05:45] Universal Healthcare Debate.

    [00:08:49] Life Expectancy and Healthcare Disparities.

    [00:12:00] Acceptance of Preventable Deaths.

    [00:17:33] Perverse Incentives in Government.

    [00:21:23] Little Community Making Big Waves.

    [00:23:54] Life-Changing Impact of Cost Savings.

    In this episode, David Contorno and Emma Fox discuss how the US spends a significant amount on healthcare, far exceeding the average spending of other developed nations. Despite this high expenditure, the country continues to experience a troubling number of avoidable deaths.

    Furthermore, David and Emma highlight the urgent need for systemic change in the healthcare industry, emphasizing the importance of accountability, responsibility, and legislative action to address disparities, improve access to care, and enhance outcomes for individuals. By advocating for reforms, engaging with policymakers, and prioritizing patient-centered care, the healthcare system can evolve to better serve the needs of the population.

    QUOTES

    • "We've become accepting of hundreds of thousands of people dying every year, needlessly, unnecessarily, the huge majority of them could have been prevented. That's not even including those preventable medical errors, which is an even higher rate than that. Like we've become numb to death. Unless it's like our immediate family, We don't care about it anymore, which is right. No wonder we're not fixing our healthcare system because that involves caring about other people. And it feels like there's such a lack of that." - David Contorno
    • "I think the key to finding something that's actually passable in this country is to make sure that both sides don't like it. If one side loves it and one side hates it, it's never going to get done." - David Contorno
    • “I don't know what's going to happen if the administration changes hands. But I do feel at least that it's getting on some radars, you know, like some important people are realizing that we exist. And I think that's, the days when my optimism is lacking, I think those are the things that kind of lean on. And if I step out of this industry, I'm leaving that burden for somebody else to carry. And that's why I feel like it's a big responsibility.” - Emma Fox

    SOCIAL MEDIA LINKS

    David Contorno

    LinkedIn: https://www.linkedin.com/in/dcontorno/

    Emma Fox

    LinkedIn: https://www.linkedin.com/in/emmamariefox/

    WEBSITE

    E-Powered Benefits: https://www.epoweredbenefits.com/

    Emma Fox: https://emmamariefox.com/

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    26 mins
  • The Complexities and Hurdles of Integrating DPC into Health Plans
    Apr 16 2024

    In episode 19 of The Healthcare Hangover, David Contorno and Emma Fox delve into the complexities of the healthcare system, touching on issues such as access to care, the influence of lobbyists, and the future of healthcare entities.

    Tune in as they explore the challenges and nuances of the healthcare industry.

    TIMESTAMPS

    [00:01:25] Disappointing Experience with Direct Primary Care (DPC).

    [00:06:55] DPC Values and Healthcare Choices.

    [00:07:58] DPC in Health Plans.

    [00:13:33] Our Healthcare System's Financial Incentives.

    [00:16:39] Influence of Pharmaceutical Lobbying.

    In this episode, David Contorno and Emma Fox discuss the importance of strategically integrating Direct Primary Care (DPC) into health plans to maximize its benefits and avoid diluting its value. They highlight the need to carefully assess DPC providers before including them in health plans to ensure alignment with the values and needs of the employees or members.

    Furthermore, David and Emma underscore the complex interplay of financial interests, lobbying power, and resistance to change that continue to impede efforts to improve the healthcare system in the U.S. Addressing these challenges will require a concerted effort to prioritize the well-being of individuals over financial gains and to advocate for reforms that prioritize preventive care, transparency, and patient-centered approaches.

    QUOTES

    • "I think having a deeper relationship means that it gets a little more personal. I think it's okay to ask those things. So we try and get a broad spectrum of DPCs in the plans, at least as broad as we can so that people can find the one that they're most comfortable with." - David Contorno
    • "I think a lot of people think that DPC is really for individuals or small groups. But there are ways, especially when you're assessing the tolerance of the group that you're representing and the DPC's value proposition, that you can marry those together with what looks like a traditional health plan. but provides this direct care component right up front. And I would say those are our most successful plans." - Emma Fox
    • "For those of you that don't know, when you go to a DPC doctor, you never pay a copay, you never pay deductible, you never pay coinsurance. It doesn't matter if it's preventive or diagnostic. So there's zero barriers. There's no time barrier. There's no 3,000 other patient barrier, and there's no cost barrier to getting primary care. And one of the things that we've lost sight of is that primary care is called primary care because it's where we are supposed to go primarily." - David Contorno

    SOCIAL MEDIA LINKS

    David Contorno

    LinkedIn: https://www.linkedin.com/in/dcontorno/

    Emma Fox

    LinkedIn: https://www.linkedin.com/in/emmamariefox/

    WEBSITE

    E-Powered Benefits: https://www.epoweredbenefits.com/

    Emma Fox: https://emmamariefox.com/

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    19 mins
  • DPC For All
    Jan 9 2024

    In episode 18 of The Healthcare Hangover, David Contorno and Emma Fox discuss their recent trip to Dallas and a new project they've been working on. They also talk about the challenges of the healthcare system and the need for a holistic approach to fixing it.

    Tune in to hear their insights and find out how you can get involved in making a difference in your own community.

    TIMESTAMPS

    [00:02:43] Lack of Access to Healthcare.

    [00:08:14] Prescriptions and Financial Assistance.

    [00:11:45] Financial Assistance Programs at Nonprofit Hospitals.

    [00:15:02] Providing Healthcare to the Uninsured.

    In this episode, David Contorno and Emma Fox delve into the pressing issue of individuals in certain communities who are unable to afford essential medications and healthcare. They even highlight that as individuals age, they often require maintenance prescriptions for common health issues like blood pressure. However, the cost of these medications can be exorbitant, leading many to forgo necessary treatments and appointments.

    Overall, David and Emma emphasize the importance of understanding the various assistance programs available and the distinction between medical and prescription coverage. While some programs require individuals to be uninsured, others may still be accessible to those with insurance. Taking a holistic approach to healthcare is crucial, addressing the issue from all angles simultaneously to prevent the problem from resurfacing in more detrimental ways.

    QUOTES

    • "The goal is to bring direct primary care into these communities for short periods of time, kind of like pop-up DPC, to serve these folks who don't have access to health care." - Emma Fox
    • “the most common misconception around these programs when people find out about it, is that it doesn't matter if you have insurance. It is not for only the uninsured. It's also for the underinsured." - Emma Fox
    • "I feel like I have the opportunity and our plans do that every day when I can get someone who does have a job who's clearly doing the right thing, but they still can't afford their medication or their surgery or their tests, and then I can get it done for them. that feels really good. And it doesn't feel like charity. It feels like getting them what they should have been entitled to anyway." - David Contorno

    SOCIAL MEDIA LINKS

    David Contorno

    LinkedIn: https://www.linkedin.com/in/dcontorno/

    Emma Fox

    LinkedIn: https://www.linkedin.com/in/emmamariefox/

    WEBSITE

    E-Powered Benefits: https://www.epoweredbenefits.com/

    Emma Fox: https://emmamariefox.com/

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    18 mins
  • Stop Giving Up!
    Jan 2 2024

    In episode 17 of The Healthcare Hangover, David Contorno and Emma Fox discuss their frustration with employers giving up on finding effective healthcare plans. They delve into the importance of retention rates in the industry and express their concerns with consultants who seem to be giving up too easily.

    Tune in to hear their passionate discussion about the need for persistence in finding alternative healthcare solutions.

    TIMESTAMPS

    [00:00:20] Employers Giving Up.

    [00:02:36] Leadership in Healthcare Financing.

    [00:07:57] Cancer Care Mistreatment Rates.

    [00:09:25] Failing Health Care System.

    [00:13:41] Employers and Healthcare Innovation.

    In this episode, David Contorno and Emma Fox express frustration with employers who are giving up on finding alternative healthcare plans. They believe that employers are too focused on retention rates and are not willing to put in the effort to explore and implement alternative options.

    Moreover, David and Emma believe that employers should dedicate the same effort to healthcare as they do to their core business. They argue that while the core business unit may be challenging and competitive, employers have had to make innovative decisions and value propositions to be successful in that area. Therefore, they suggest that employers should apply the same level of dedication and resource allocation to healthcare because it is equally important and costly. They believe that if enough employers prioritize healthcare and make informed decisions, it can lead to positive changes in the healthcare system.

    QUOTES

    • “I think that they don't consider doing the hard thing when it comes to health care financing as part of their responsibility when it comes to being good leaders.” - Emma Fox
    • "Nothing pisses me off more than an employer who's not willing to do the right thing because they're getting pushback from people who don't understand what the right thing is." - Emma Fox
    • "Sometimes you got to make people emotional on this. And oftentimes it's just a negative emotion that's going to get them to change something considerably so radically." - David Contorno
    • “Put the right insurance in place by asking the right questions, by working with the right people, by paying people in a way that's aligned with those outcomes. And if enough employers did that, the system would change.” - David Contorno

    SOCIAL MEDIA LINKS

    David Contorno

    LinkedIn: https://www.linkedin.com/in/dcontorno/

    Emma Fox

    LinkedIn: https://www.linkedin.com/in/emmamariefox/

    WEBSITE

    E-Powered Benefits: https://www.epoweredbenefits.com/

    Emma Fox: https://emmamariefox.com/

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    15 mins
  • Government Takeover!
    Dec 26 2023

    In episode 16 of The Healthcare Hangover, David Contorno and Emma Fox discuss their experiences with political influences in the healthcare system. They share their frustrations with trying to make change through traditional channels and how they found themselves in high-level political circles. They talk about their background in lobbying and the lack of impact they felt. 

    Tune in to hear about their unexpected journey and their thoughts on the intersection of healthcare and politics.

    TIMESTAMPS

    [00:04:27] Politicians' Focus on Health Insurance.

    [00:07:27] Politicians' Misunderstanding of Healthcare.

    [00:11:38] Running for Office.

    [00:12:51] Pro-Life vs. Pro-Choice as Policy.

    [00:19:55] Holding Healthcare Entities Accountable.

    In this episode, David Contorno and Emma Fox have been grappling with the challenge of making a meaningful impact on the healthcare system through political influences. Despite their attempts to engage with political influencers, both individually and collectively, they have found it to be an ineffective endeavor. 

    Moreover, David and Emma emphasize the importance of treating all individuals equally and ensuring that healthcare is recognized as a fundamental human right. They argue that while the government does not need to fully provide healthcare, it should play a role in guaranteeing equitable access to care.

    QUOTES

    • "Insurance doesn't solve the problem. It actually makes it worse, at least as it exists today." - David Contorno
    • “I was going to say is politicians don't seem to understand that. They have this idea that as long as someone has health insurance, they'll be OK. But it's never the case." - Emma Fox
    • "Republicans are for less government, not more government. They're for less interference in our lives, less interference in how parents educate and with the lifestyles and the religious beliefs. I don't believe that I should be making the right medical choice for your children or any politician should. I believe that me and my wife love my children no more than anyone else. And we are best suited to make medical decisions for them above and beyond everybody else." - David Contorno
    • “I think Republicans are actually a little bit more rebellious, especially in the last few years. But Democrats, they're very much a united front.” - Emma Fox
    • “I have some ideas, some legitimate ideas that I think are very doable that would provide healthcare to some extent and also still maintain the privatized insurance market and the employer-employee relationship. And I think that there's a compromise out there that truly brings value to the country, to its citizens, to the doctors that are miserable.” - David Contorno

    SOCIAL MEDIA LINKS

    David Contorno

    LinkedIn: https://www.linkedin.com/in/dcontorno/

    Emma Fox

    LinkedIn: https://www.linkedin.com/in/emmamariefox/

    WEBSITE

    E-Powered Benefits: https://www.epoweredbenefits.com/

    Emma Fox: https://emmamariefox.com/

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    21 mins
  • Do or Die - A Conversation on GLP-1s
    Dec 19 2023

    In episode 15 of The Healthcare Hangover, David Contorno and Emma Fox dive into the topic of GLP-1 weight loss drugs, exploring their effectiveness, financial implications, and the debate surrounding their accessibility for weight loss.

    Tune in as they navigate and share their insights through this issue.

    TIMESTAMPS

    [00:00:30] Introduction to GLP-1 Weight Loss Drugs

    [00:01:00] Weight Loss and Financial Perspective

    [00:03:00] Personal Weight Loss Experiences

    [00:05:00] Coverage and Accessibility

    [00:06:30] Patient Assistance Programs (PAPs)

    [00:09:00] Proposed 12-Month Program

    [00:11:30] Additional Benefits of GLP-1 Drugs

    [00:13:00] Employer's Perspective

    [00:14:20] Pharmaceutical Industry Considerations

    [00:16:30] Addiction Analogy

    In this episode, David Contorno and Emma Fox focus on GLP-1 weight loss drugs, as they share their experiences with employers interested in covering these drugs under self-funded health plans. They explore the efficacy of these drugs, emphasizing that they are not a silver bullet and require complementary lifestyle changes for sustained results.

    In addition, David and Emma share personal weight loss journeys and debate whether access to these drugs should be expanded to make weight loss more achievable for individuals struggling with obesity. They discuss the financial aspects, including the high costs and varying coverage percentages across health plans. They also address potential benefits beyond weight loss, such as reducing cravings for other addictive behaviors. Thus, expressing concerns about the affordability of these drugs and the pharmaceutical industry's motivations.

    QUOTES

    • "It's very long term. It's not a silver bullet. You still need to do other things that if not done means you have to be in the medicine forever." - David Contorno
    • “And the one thing that's bothering me is people claiming that these drugs are new, which is, I mean, some of them are new, don't get me wrong, but the formula has been around for a long time. We've been using these drugs to treat diabetes.” - Emma Fox
    • "If this was available to me and I could have afforded it back then, I don't know why we wouldn't make it easier when I see people say that overweight people shouldn't have access to GLP ones." - Emma Fox
    • "If you're an anti-GLP-1 person, I'd really encourage you to look at it from a more human perspective as somebody who was very, very overweight my whole life." - Emma Fox
    • "I think everybody is addicted to something. I have the luxury of being addicted to multiple things." - David Contorno

    SOCIAL MEDIA LINKS

    David Contorno

    LinkedIn: https://www.linkedin.com/in/dcontorno/

    Emma Fox

    LinkedIn: https://www.linkedin.com/in/emmamariefox/

    WEBSITE

    E-Powered Benefits: https://www.epoweredbenefits.com/

    Emma Fox: https://emmamariefox.com/

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    20 mins
  • 4th Quarter Madness
    Dec 5 2023

    In episode 14 of The Healthcare Hangover, David Contorno and Emma Fox discuss the challenges and headaches of the healthcare system. They dive into the busy season and the lack of breaks they’re experiencing. They also talk about their upcoming conference and the exciting topics and speakers they have lined up, including discussions on psychedelic therapy, infertility support, and the correlation between lack of healthcare access and gun violence.

    Tune in to learn more about the challenges and joys of navigating the healthcare system.

    TIMESTAMPS

    [00:00:45] Celebrating Jewish holidays.

    [00:05:09] You Powered Symposium and Puerto Rico.

    [00:09:42] Lack of Access to Healthcare.

    [00:12:41] Attending the Powered Symposium virtually.

    In this episode, David Contorno and Emma Fox delve into the challenges and frustrations encountered within the healthcare system. They discuss the perpetual busyness of the healthcare industry and the lack of breaks they experience. While the industry used to have a designated busy season known as the fourth quarter, they express that it now feels busy throughout the entire year.

    Furthermore, while they enjoyed meeting new people, they felt that the educational aspect was lacking. Consequently, they sought to create a different experience with their symposium. Their goal was to establish an environment where competitors could come together and teach one another, thereby diversifying their education, as it aims to unite individuals who are currently engaged, attempting, or aspiring to be part of the industry, fostering collaboration and mutual support in their respective fields.

    QUOTES

    • “It (Symposium) can be a platform for teaching and learning. And I strive to teach and learn something every day. And so what it quickly became, even at the very first one, was just this getting together of people that actually felt like they're doing different things instead of saying different things and going back to the office Monday morning and not doing anything different.” - David Contorno
    • “The best part of all of those conferences for me is the people, which is great.” - Emma Fox
    • “I wanted to create something where people could still enjoy each other and each other's company and networking. But I really wanted to create an environment where we could have a bunch of competitors in the room. And instead of competing with each other, we could teach each other how to do what the other person does and completely diversify our education.” - Emma Fox
    • “It's coming together of all the people that are doing it, trying to do it, want to do it, and helping us do it. And that's that's the goal.” - David Contorno

    SOCIAL MEDIA LINKS

    David Contorno

    LinkedIn: https://www.linkedin.com/in/dcontorno/

    Emma Fox

    LinkedIn: https://www.linkedin.com/in/emmamariefox/

    WEBSITE

    E-Powered Benefits: https://www.epoweredbenefits.com/

    Emma Fox: https://emmamariefox.com/

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    14 mins
  • Truth in Advertising
    Nov 28 2023

    In episode 13 of The Healthcare Hangover, David Contorno and Emma Fox discuss the deceptive practices of hospitals and the importance of consumer education in the healthcare system. They dive into topics such as the lack of transparency in hospital pricing, the need for consumers to ask the right questions, and the benefits of direct primary care.

    Tune in to hear their insights on this issue in the healthcare system.

    TIMESTAMPS

    [00:01:37] Self-Professed Healthcare Quality Metrics.

    [00:06:07] Misleading Hospital Billboards.

    [00:07:30] University of Pittsburgh Medical Center (UPMC) and Healthcare Quality.

    [00:11:29] Deceptive Drug Advertising.

    [00:14:28] Joining the (AFCA) association.

    In this episode, David Contorno and Emma Fox discuss the importance of advisors in the healthcare industry, including solution providers, advisors, and doctors. They also highlight the recent federal laws that require advisors to disclose their compensation, urging advisors to comply with this requirement. Although enforcement of this law appears to be lacking, they maintain that it is still the right thing to do.

    Moreover, David and Emma emphasize the significance of educating consumers and empowering them to advocate for themselves within the healthcare system. They believe that many people are unaware of or fail to recognize the deceptive practices prevalent in the healthcare industry. Thus, stressing the importance of asking the right questions and being well-informed about appropriate tests and treatments.

    QUOTES

    • "One of the things that we identify is that frequency is a big indicator of quality and not just high quality, but it's also a good indicator of reasonable pricing because they're efficient at doing it because they do that type of procedure so frequently." - David Contorno
    • “That's one of the reasons why we heavily promote direct primary care. Even if you're not an employer, just for yourself, it's really worth the 40, 50, 70 bucks a month that gives you access to a doctor that you can ask those questions to even in a crunch situation.” - David Contorno
    • “Just because it says it somewhere, just because it's in the paper, just because there's a magazine or an ad or a billboard doesn't mean that what it says is true.” - Emma Fox
    • “The only thing that we do is validate that you are disclosing your compensation. Period. That's it. It doesn't even matter if you're a commissioned advisor, as long as you can prove that you disclose the amount of commission in every contract that you're executing.” - Emma Fox

    SOCIAL MEDIA LINKS

    David Contorno

    LinkedIn: https://www.linkedin.com/in/dcontorno/

    Emma Fox

    LinkedIn: https://www.linkedin.com/in/emmamariefox/

    WEBSITE

    E-Powered Benefits: https://www.epoweredbenefits.com/

    Emma Fox: https://emmamariefox.com/

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    17 mins