Is your next open house a missed opportunity? Let's learn how to create buzz, build trust, and get your calendar booked solid!

In this episode, we reveal how to transform your practice’s open house event into an inviting social gathering that builds trust and enthusiasm among potential patients. Drawing inspiration from “Unreasonable Hospitality,” we explore powerful tactics like upbeat music, delicious food, and staff whose uniforms spark conversation, all orchestrated to make every guest feel seen, special, and genuinely cared for.

You’ll discover segment-by-segment breakdowns for unforgettable experiences, from “sterilization theater” demonstrations that build transparency to tech showcases and comfort stations that dissolve fears and spark curiosity. The goal is to tailor every interaction and micro-experience to different visitor groups (families, seniors, cosmetic-curious adults, and more) so everyone leaves with personalized memories and newfound confidence in your practice. Plus, we cover proven conversion techniques, from signature “wow moments” to must-have photo ops, that turn visitors into raving fans and lasting patients. This is your practical playbook for embedding your practice at the heart of your community.

What You'll Learn in This Episode:

• How to create a welcoming, party-like open house atmosphere that puts visitors at ease.
• Step-by-step strategies for showcasing your team, technology, and commitment to safety.
• Micro-experience ideas tailored for families, health-first adults, seniors, and employers.
• Tips to design activities that melt away dental fears and spark conversations.
• The secret to turning curiosity into commitment with hands-on, transparent demos.
• Must-have elements for converting attendees into loyal patients on the spot.
• How to leverage urgency, scarcity, and hospitality to drive signup and action.
• Memorable touches and “wow moments” that get your event talked about for weeks.

Tune in now for open house tips that transform your simple event into the heart of your community!

‍

‍

Learn More About the Ground Marketing Course Here:

Website: thedentalmarketer.lpages.co/the-ground-marketing-course-open-enrollment

‍

Host: Michael Arias

Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍

Join this podcast's Facebook Group: The Dental Marketer Society

‍

Love the Podcast? Let Us Know How We're Doing on Apple Podcasts!

What if you could build a 200+ patient waitlist without a single ad before seeing your first patient?

In this episode, Michael sits down with Dr. Joanna Gamble, founder of Wildberry Pediatric Dentistry, to uncover the remarkable path from food truck dreams to owning one of Wake Forest’s most eagerly anticipated dental offices. Joanna shares how grassroots marketing, hands-on community involvement, and strategic social media helped her spark local excitement (long before her chairs were even in place.)

Joanna opens up about the realities behind her success, tackling the obstacles of launching a new practice, from leaky pipes to the tough balance between managing a team and providing great care. You'll hear Joanna’s honest take on designing her practice for families, her passionate belief in connecting intentionally with her community, and the hands-on hiring approach she refined alongside her HR-savvy husband. Her story is a playbook for anyone looking to break the mold, blending heartfelt connection, operational smarts, and a relentless dedication to her patients.

What You'll Learn in This Episode:

• How grassroots marketing can drive patient demand before opening day.
• Joanna’s favorite ways to authentically engage local families and kids.
• Step-by-step tactics for getting noticed at community events and farmers' markets.
• The real-world challenges and rewards of starting a new dental practice.
• Joanna’s best advice for organizing workflows and reducing stress as an owner.
• Why personality and values matter more than technical skills in hiring.
• Creative ways to use social media to build trust and excitement locally.
• Tips for balancing practice growth with a fulfilling family life.
• How to develop systems that keep teams aligned and informed.

Hit play now to discover how authentic connections and creative tactics can turn your startup practice dreams into reality, right in your own backyard!

‍

Sponsors:‍

Net32: Founded by a dentist, for dentists. Net32 is the leading online marketplace for dental supplies, helping dental and medical professionals save on high-quality products for over 25 years. Start saving today at: net32.com/dentalmarketer

Guest: Dr. Joanna Gamble

Practice Name: Wildberry Pediatric Dentistry

Check out Joanna's Media:‍

Website: wakeforestpediatricdentist.com

Email: drgamble@wildberrypeds.com

Phone: 703-835-5905

‍

Host: Michael Arias

Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍

Join this podcast's Facebook Group: The Dental Marketer Society

‍

Love the Podcast? Let Us Know How We're Doing on Apple Podcasts!

‍

What if your dental practice could swoop in and become the highlight of every senior community’s month—making you the hero residents and staff look forward to seeing?

This episode reveals actionable, proven strategies to transform your approach from being “just another dental provider” into an indispensable highlight of the month for senior communities. The secret lies in becoming truly “calendar worthy” by designing unique, enriching experiences that require zero extra effort from community staff but deliver immediate comfort, joy, and value to residents.

Inside, you’ll discover how to creatively rebrand your traditional dental services into friendly, engaging activities that spark curiosity and trust, instead of resistance. We dive deep into persuasive (yet genuine) ways to pitch your presence to activities directors, emphasizing convenience and tangible resident benefits. The episode walks you through sample scripts, outlines enticing activity themes like "Smile and Comfort Corners" and "Memory Care Magic," and breaks down how to maintain ongoing excitement by rotating your offers. By the end, you’ll have a toolkit for building recurring relationships with senior communities, positioning your practice as the go-to dental resource trusted by residents, families, and staff alike.

What You'll Learn in This Episode:

• How to become a must-have presence on senior living activity calendars
• Ways to rebrand dental checkups as comforting, engaging experiences
• Sample scripts and dialogues for pitching to activities directors
• Ideas for fun, easy-to-run dental activities that staff will love
• Techniques for creating lasting relationships with both residents and staff
• Strategies for presenting dental care as entertainment and relief
• The power of micro-commitments to gain recurring calendar slots
• How to vary your activities to sustain interest month after month
• How to access deeper resources and scripts to advance your ground marketing

Tune in now to unlock the strategies that will help your dental practice become the highlight of every senior community’s calendar!

‍

‍

Learn More About the Ground Marketing Course Here:

Website: thedentalmarketer.lpages.co/the-ground-marketing-course-open-enrollment

‍

Host: Michael Arias

Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍

Join this podcast's Facebook Group: The Dental Marketer Society

‍

Love the Podcast? Let Us Know How We're Doing on Apple Podcasts!

‍

What’s it really like to lead a practice where every decision is rooted in doing the right thing for your patients AND your team, even when it's hard?

In this episode, Dr. Lance McGavin takes us on his extraordinary journey from military dentistry to opening White Palm Dental in the heart of Florida’s rapidly expanding Space Coast. Dr. McGavin reveals how his early experiences in the military shaped his patient-first philosophy and inspired a practice that feels uniquely personal in a sea of corporate clinics. He candidly shares the creative process behind naming and branding his office, a heartfelt collaboration with his wife to ensure the practice truly represented both the Florida spirit and their family’s values.

Dr. McGavin dives deep into the realities of launching a private dental practice in a competitive market, discussing the roadblocks that threatened his timeline and how unforeseen delays became golden opportunities for growth. You’ll hear inside stories of filling every role in his office (from front desk management to the nuances of social media) and the unwavering leadership principles that keep his team united and motivated. Listen as Dr. McGavin opens up about setbacks, successes, and what it really takes to serve a diverse community with integrity, empathy, and excellence.

What You'll Learn in This Episode:

• How military values shape patient-first care in private dentistry.
• The creative process of developing a brand that stands out locally.
• Distinguishing a solo practice in a corporate-dominated market.
• Dr. McGavin’s real-world strategies for team-building and leadership.
• Lessons learned from overcoming construction delays and startup hiccups.
• The importance of mastering every role in a small business.
• Ways to use social media to attract new patients and build trust.
• How to create a positive, no-drama work environment.
• The value of adaptability and hands-on management in private practice.
• Everyday business lessons that translate from the military to dentistry.

Tune in now to discover the real-life challenges and rewards of building a integrity-driven dental practice from scratch!

‍

Sponsors:‍

Net32: Founded by a dentist, for dentists. Net32 is the leading online marketplace for dental supplies, helping dental and medical professionals save on high-quality products for over 25 years. Start saving today at: net32.com/dentalmarketer

Guest: Dr. Lance McGavin

Practice Name: White Palm Dental

Check out Lance's Media:‍

Website: whitepalmdental.com

Instagram: instagram.com/whitepalmdental

‍

Host: Michael Arias

Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍

Join this podcast's Facebook Group: The Dental Marketer Society

‍

Love the Podcast? Let Us Know How We're Doing on Apple Podcasts!

‍

If ground marketing leaves you facing closed doors, it’s time to discover a new path in with the ARENA strategy!

In this episode, we unpack the ARENA Framework—an actionable decision-making tool uniquely designed for ground marketers facing objections and rejections in the field. You’ll discover how to Assess the true reason behind a "no," Reframe perceptions to position yourself as a valuable partner, Exchange useful leave-behinds to build rapport, secure the Next step with micro-commitments, and maintain Accountability to foster trust. Through relatable stories, hands-on tactics, and insightful examples, we break down how you can turn every challenge at the door or front desk into an opportunity to start a real conversation.

You’ll hear how to creatively address resistance, from navigating “no soliciting” signs to building relationships with property managers and gatekeepers. Real-world examples illustrate how pivoting your approach (from cold selling to genuine value exchange) can earn you a lasting spot in your potential patient's mind. Plus, we highlight game-changing resources from The Ground Marketing Course so you can practice scripts and real-life scenarios before heading out into the field. This episode will give you the structure and confidence you need to face rejections with a new sense of possibility.

What You'll Learn in This Episode:

• The five-step ARENA Framework for handling in-person objections and rejections.
• How to uncover the true reason behind initial pushbacks.
• Techniques to shift perception and be seen as a partner, not just a vendor.
• What to leave behind to make yourself memorable—without being salesy.
• Ways to secure small commitments that keep your foot in the door.
• Why accountability and consistent follow-up are key to earning trust.
• Creative ways to handle "no soliciting" policies and gatekeepers.
• Tips for approaching property managers and HOAs successfully.

Tune in now to discover how the ARENA Framework can transform every ground marketing challenge into your next breakthrough!

‍

‍

Learn More About the Ground Marketing Course Here:

Website: thedentalmarketer.lpages.co/the-ground-marketing-course-open-enrollment

‍

Host: Michael Arias

Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍

Join this podcast's Facebook Group: The Dental Marketer Society

‍

Love the Podcast? Let Us Know How We're Doing on Apple Podcasts!

‍

Change is never easy, but every bold decision shapes the story of your entrepreneurial journey—just ask Dr. Jessica Pushee, who returns to share the honest highs and lows of her first year running a dental practice in Foxboro, Massachusetts. From the start, Dr. Pushee made gutsy moves, including staying out of network with a major insurance company, Delta Dental. She pulls back the curtain on how these choices have both tested her resolve and ultimately benefited her business, underscoring the delicate art of balancing uncompromising care with savvy operations.

In this candid interview, Dr. Pushee opens up about her transformation from a hands-on micromanager to an empowering leader committed to supporting her team. She recounts pivotal learning moments, like the fallout from missed consent forms, that sparked essential changes in her workflow and culture. You’ll also hear her best and worst ideas for patient acquisition, from the surprisingly powerful impact of cozy office details to the hard lessons learned from ineffective advertising spends. Dr. Pushee’s reflections culminate in her top advice for practice owners: focus less on obsessing over numbers and more on nurturing your team, because happy staff means happier patients (and sustainable growth.)

What You'll Learn in This Episode:

• The real effects of opting out of insurance networks on a new dental practice
• How owning mistakes can lead to better systems and a stronger team culture
• Strategies for delegating effectively and letting your staff grow from experience
• Practical tips for creating a welcoming environment that delights patients
• Which marketing experiments failed and what consistently drives new referrals
• Why investing in your team’s needs pays off in patient satisfaction and retention
• The benefits of shifting from financial obsession to purposeful leadership

Hit play now to discover Dr. Pushee’s hard-won wisdom on building a practice (and a culture) that truly lasts.

‍

Sponsors:‍

Net32: Founded by a dentist, for dentists. Net32 is the leading online marketplace for dental supplies, helping dental and medical professionals save on high-quality products for over 25 years. Start saving today at: net32.com/dentalmarketer

Guest: Dr. Jessica Pushee

Practice Name: Charm Dental

Check out Jessica's Media:‍

Website: dentistinfoxboro.com

Instagram: instagram.com/charmdentalma

Facebook: facebook.com/profile.php?id=61560009046083

‍

Host: Michael Arias

Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍

Join this podcast's Facebook Group: The Dental Marketer Society

‍

Love the Podcast? Let Us Know How We're Doing on Apple Podcasts!

How do top dental practices fill their chairs without spending thousands on ads?

This episode is your practical roadmap for launching an effective ground marketing strategy on a razor-thin budget, leveraging your time in the community instead of spending big. We’ll demystify the process, showing you how to dedicate just 90-120 minutes per week, split into manageable sprints, to create a steady stream of trusted local connections. From simple permission tools like business cards and flyers to proven, step-by-step scripts, you’ll discover exactly how to build lasting community relationships that work for you long after you’ve left a location.

You’ll get the inside scoop on the reciprocity ladder: a powerful system for giving micro-values to local businesses, tagging them on social media, and leaving value-packed resources. Learn the art of outreach through the spotlight, insider, and connector formulas, designed to naturally open doors and facilitate real collaboration. By the end of the episode, you’ll understand how to sidestep common pitfalls, tailor your approach to any local business, and repeat your efforts each month for compounding trust and visibility. If you're ready for a marketing approach that prioritizes relationships over spend, this episode is your starting line!

What You'll Learn in This Episode:

• How to ground market your practice effectively on a tight budget
• A weekly structure for maximizing impact in just 90-120 minutes
• The key “permission tools” that quietly work for you 24/7
• The reciprocity ladder: a strategy for giving before asking
• Concrete scripts for opening doors with local businesses
• Targeting and rotating business types for consistent recognition
• Common ground marketing missteps and how to avoid them
• How to tailor strategies to gyms, offices, schools, stores, and more
• Why consistency and trust-building outcompete one-off efforts

Ready to turn a few focused hours each week into a steady stream of new local patients? Press play and plot your path to genuine community growth!

‍

‍

Learn More About the Ground Marketing Course Here:

Website: thedentalmarketer.lpages.co/the-ground-marketing-course-open-enrollment

‍

Host: Michael Arias

Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍

Join this podcast's Facebook Group: The Dental Marketer Society

‍

Love the Podcast? Let Us Know How We're Doing on Apple Podcasts!

Still relying on “How did you hear about us?” as your only source of patient insights? It’s time for a smarter way to track!

In this episode, we dive deep into the world of marketing with Amanda Kepshire, a senior vertical marketing manager at CallRail, who reveals how industry-specific insights can revolutionize the dental marketing game.

Amanda breaks down why understanding the unique challenges of dental marketing (like accurately tracking patient sources and enhancing patient experiences) matters more than ever in today's competitive landscape. She explains the pitfalls of outdated manual tracking methods and uncovers how advanced tools, including call and form tracking, unlock the full patient journey. From smarter budget allocation to training front-desk teams and adapting to a rapidly evolving industry, Amanda offers practical strategies for practices to leverage technology, like CallRail’s premium features and AI-driven insights, for superior marketing results and lasting patient loyalty. The discussion wraps up with Amanda’s personal tips on what patients truly value and her expert advice on embracing compliance and data ownership during industry shifts.

What You'll Learn in This Episode:

• The fundamentals of tracking and why it’s essential in healthcare
• Common tracking mistakes that lead to lost opportunities and missed insights
• How automated tools can pinpoint exactly how new patients find your practice
• Ways to use call and form tracking data to refine your messaging and marketing spend
• The power of transcription analysis and AI tools to train staff and improve consistency
• Amanda’s personal checklist for choosing a provider
• How to build trust and retention by understanding the full patient journey
• Strategies to stay ahead of privacy regulations and technology changes
• Why owning your marketing data is critical for HIPAA compliance
• Actionable steps to start upgrading your marketing (no overwhelming tech required)

Let's unlock smarter dental marketing today! tune in now and empower your practice with the strategies that set leaders apart.

‍

Sponsors:‍

CallRail: Call tracking + AI that turns calls into campaigns that convert, quality patients, and cost savings. Click our link to start a free trial today! callrail.com/dentalmarketer

Guest: Amanda Kepshire

Business Name: CallRail

Check out Amanda's Media:‍

Website: callrail.com/dentalmarketer‍

LinkedIn: linkedin.com/in/amandakepshire

CallRail LinkedIn: linkedin.com/company/callrail

‍

Host: Michael Arias

Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍

Join this podcast's Facebook Group: The Dental Marketer Society

‍

Love the Podcast? Let Us Know How We're Doing on Apple Podcasts!