In this episode, Katie talks with senior faculty member at CRR Global, David Wikander, about the importance of listening to understand in our relationships. Across this conversation, they discuss:

• What does it mean to really listen?
• What leads to us feeling misunderstood or unheard in our relationships?
• The impact of energy on our listening
• The importance of timing when it comes to listening
• Creating skilful behavioral contracts with our partners around WHEN and HOW we listen

David Wikander is a Senior Faculty member with CRR Global, certified with Team Diagnostic, and a certified Co-Active Coach. David’s approach is systems & relationship-oriented, whether he is working with teams, couples or individuals. This approach holds that we are always in relationship, whether the relationship is to the many aspects of our self, the relationship we have with others in our personal life, or the relationship we have within a team or organization. 

Part of what David brings to his coaching is immense diversity in education, training, mentoring, teaching, leadership development and workshop leading, as well as developing and operating several highly successful businesses. He adds to this his own lifelong personal and spiritual growth path.


For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Katie talks with CRR Global faculty members Rebecca Hou and Jie Zhou about harmony and conflict. Across the conversation, they discuss:

• The relationship between harmony and conflict
• Why we need to embrace both as systems coaches
• The challenges that can arise if we are biased towards one or the other
• The importance of holding the voice of harmony and the voice of conflict as coaches

Rebecca Hou is an ICF Master Certified Coach, Executive/Leadership Coach and Training Consultant. She is also a faculty member and Front of the Room Leader at CTI and CRR Global. She leads professional coaching certification programs: including Co-Active Coaching, ORSC, Neuroscience Consciousness & Transformational Coaching. She is also a mentor coach, supervisor, and examiner for certification coach students. Her major focus areas are one-to-one leadership coaching, team coaching and the design and delivery of training workshops. 

Jie Zhou is a leadership trainer and team coach, and CRR Global faculty. After working for 20+ years in government, start-up, and multinational corporations, she realized the value of unleashing individual and team leadership potential. Encouraged by her hands-on coaching and training experiences for her team, she made a career change from Strategy, Market & Technology Head to a freelance coach and trainer. She has a bachelor's degree of finance from Fudan University and an MBA from Darden Business School at the University of Virginia, USA.


For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Katie talks with CRR Global faculty member Neil Edwards about positive aspects. Across the conversation, they discuss:

• The importance of becoming aware of positive aspects
• The impact of the brain’s negative bias
• How positive aspects can be an ally for difficult conversations
• The ongoing learning journey surrounding emotional intelligence
• Ways we can become more familiar with positive & negative aspects, both in ourselves and the systems we work and live within  

Neil Edwards is a Front of the Room Leader and Certification Faculty for CRR Global. Neil specializes in expanding range and strengthening resilience for leaders and creating capacity and capability of teams and organizational systems to be positive, productive, and agile in the face of change. He coaches and teaches individuals, teams, and larger organizational systems to identify values, define purpose, act intentionally, think systemically, be inclusive, and nurture wellbeing. He has extensive experience coaching accountants, engineers, attorneys, MBAs, executives, and finance; brand; and IT professionals in corporations, government, and professional services.


For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Katie welcomes back Faith Fuller, co-founder of CRR Global & Judy van Zon, a senior faculty member at CRR Global, to talk about ORSC and spiritual intelligence. Across this conversation, they discuss: 

• Why ORSC and spirituality?
• What is spiritual intelligence?
• How can spiritual intelligence help us as coaches?
• What are some ways we can access or harness our own spiritual intelligence? And that of our clients?
• Some of the benefits of spiritual practice- personally and professionally

Faith Fuller is a co-founder of CRR Global. She is a psychologist and experienced trainer and coach, with over 20 years of experience in working with organizations, couples and communities. Faith takes a systems approach to coaching, namely that all aspects of the system need to be addressed in order for effective change to occur. Her particular skill is empowering powerful, productive and joyous relationships in couples, partnerships and teams. She also has a background in consultation, team building, conflict resolution and community crisis intervention.


Judy van Zon has lived and worked in several countries and speaks the language of people who are crossing a border, physically as well as emotionally. In short, she works with people who are going through personal or professional change. One of the things that sets her apart is her inclusion of spirituality to help her clients better connect to their own inner wisdom and power. In her team coaching, Judy believes that working with the ORSC model is a very powerful way to build bridges in relationships. It goes far beyond familiar skills like empathy and active listening. It offers a whole new way of looking at people and how we live and work together. Her focus is on working with corporate leaders and teams. Training others in this allows her to spread this energy throughout the world. For the last 25 years, she has lived and worked in six countries on three continents, the last 3.5 years in India and the region around. She is now back in the Netherlands and, as well as being a senior faculty member, was the former Director of Certification at CRR Global. Judy speaks Dutch, English, German, Spanish, and French.


For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Katie talks with Nairy McMahon, CRR Global’s Director of Business Development, faculty member, and Head of CRR UK, about our relationship with toxins. Across this conversation, they discuss:

• The benefit of becoming aware of the toxins
• Integrating the antidotes to create long-term behavioral change
• The value of viewing the toxins through the lens of relationship
• The subtle and sophisticated ways toxic behaviors can show up in our relationships
• The importance of slowing down to the pace of the relationship

Nairy McMahon is CRR Global’s Director of Business Development, faculty member and Head of CRR UK. She is a CTI-trained coach and ORSC Certified practitioner with a corporate background, having worked in banking and property development. She has spent the past 10 years collaborating and running a private investment company in London. She also has acted as a business advisor to a number of start-ups. She has a strong interest in teams, especially culturally diverse teams. A psychologist by education, Nairy has worked and lived on four continents.


For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Katie talks with Frank Uit de Weerd, CRR Global faculty member and co-author of Systems Inspired Leadership, about the benefits of a systems inspired approach to organizational change. Across the conversation, they discuss:

• The importance of preparing for the change
• Ways of working more skilfully with emergent change
• Edge crossing and helping organizations to look for minimal viable edges
• The difference between change management and change leadership
• The importance of slowing down

Frank Uit de Weerd is an organizational psychologist and executive/team/systems coach with extensive experience in leadership development, business innovation and cultural transformation. He builds on more than 25 years of international experience in Human Resources with Royal Dutch Shell, where he held assignments in Europe (Netherlands, Belgium, UK), Africa (Gabon) and Asia (Malaysia). He believes that it’s critical for organizations to create a work environment where people feel safe to bring their whole person and where they are supported and encouraged to step into their magnificence. These so-called human-centered organizations create superior results and are key for building a better, more conscious and sustainable world.


For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Katie talks with CRR Global faculty member Yuri Morikawa about toxic positivity. Across this conversation, they discuss:

• Can too much positivity ever really be considered 'toxic'? 
• The difference between useful positivity and toxic positivity
• What becomes marginalized when a system is overly biased towards positivity
• Becoming aware of this pattern of behavior in ourselves and the systems that we work with

Yuri Morikawa has been an active player in the professional coaching field since 2004. She has trained and coached more than 1000 of leaders and coaches globally from various backgrounds, such as corporate executives, NGO leaders, business owners, independent professionals, and dream seekers of their own. Prior to her career in coaching, Yuri worked as a management consultant specializing in organizational and leadership development for 13 years. After being a trainer for Coaching Training Institute (CTI) for 8 years, she launched the Organizational and Relationship Systems Coaching (ORSC) Program in Japan and founded CRR Japan in 2009.  Currently, she is a global faculty member of CRR Global, developing professional organizational coaches around the world, such as in Japan, China, Singapore, South Africa, and Australia. She is passionate about bringing her professional experience to the bigger social context and works extensively with NGOs in Social Sectors such as the Kamonohashi Project supporting survivor leaders of human trafficking issues in India and Asia Rural Institute, educating organic farming, and developing servant leadership for rural leaders in Asia and Africa.


For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Katie welcomes back Sandra Cain, Director of Curriculum and senior Faculty at CRR Global, to talk about alignment. Across this conversation, they discuss: 

• Why alignment coaching is foundational to the ORSC approach
• The challenges surrounding alignment coaching
• The importance of bilateral ventilation
• Shifting from positions to common interests 
• Humanizing the other person and seeing them as a person and not the problem

Sandra Cain coaches individuals, pairs, and teams around the world. Her background includes 15 years of experience at American Express with a variety of leadership and personal development roles. In addition to leading the CRR Global Core Curriculum, she is also Associate Director of the Certification Program and on faculty for The Coaches Training Institute. Her stand for this work is that since we’re already in relationships, we might as well be conscious and intentional about who we are, what we do, and how we live.


For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.