In this episode, Tracey Newman and Dan Bentley speak with Jen Luff, COO of Ability First Australia, discussing how the Ability Forum provides a platform for people living with disabilities to have their voices heard and inform innovation. It also explores how organisations can tap into the Ability Forum to better understand the needs of people with disabilities.

Here is a taste of what Tracey and Dan cover in the conversation:

• Ability First's mission to incorporate lived experience in innovation work for people with disabilities.
• Ability Forum works with organisations to improve products, services and legislation for people with disability.
• Practical examples of how the forum can be used.

Links from the episode:

• Ability First Australia website: Click here
• Ability Forum website: Click here
• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discuss practical strategies that leaders can employ to foster creativity within their organisations. It covers tips like sharing learnings from failures, allowing experimentation, promoting diversity, and more.

Here is a taste of what Tracey and Dan cover in the conversation:

• Six practical strategies leaders can employ to foster creativity in their organisations
• Sharing learning from failures and experiments, not just successes
• Allowing time and autonomy for teams to experiment and take risks safely
• Creating a safe, high-trust environment where people feel comfortable trying new things
• Promoting diversity of thought and perspectives for more well-rounded solutions
• Showing rather than just telling to encourage deeper learning
• Giving choice in how goals are achieved rather than being overly directive

Links from the episode:

• Co-design For Impact - Co-design Training: Click here
• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discuss the importance of measuring and communicating progress towards an organisation's mission and ambitious long-term goals.

Here is a taste of what Tracey and Dan cover in the conversation:

• Measuring and communicating progress towards achieving an organisation's ambitious goals.
• Measuring progress towards a goal using visualisation and communication.
• Measuring success in social impact initiatives through co-design and lead/lag indicators.
• Goal setting, measurement, and communication in social impact organisations.

Links from the episode:

• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discuss how organisations can use technology to free up employees' time and mental capacity, so they can focus on innovation, improving the client experience, and perform higher value work.

Here is a taste of what Tracey and Dan cover in the conversation:

• How technology empowers team to innovate and focus on client experience.
• Organisations must free up capacity for high-value tasks by automating repetitive, small tasks.
• Successful organisations use AI to enable their teams to focus on high-value activities, such as content creation and meeting minute taking.
• Fear of AI replacing jobs is misplaced; it can actually free up time for employees to focus on innovation and improvement.
• Automating routine tasks to free up time for more value-added work and mental load for employees.
• Introduce enabling technology to improve resourcing and productivity.

Links from the episode:

• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discuss how individuals can help create a culture of innovation within their organisation, regardless of their formal leadership role. It provides insights and strategies for demonstrating creative leadership, aligning work with organisational mission, understanding client needs, and empowering others through collaboration.

Here is a taste of what Tracey and Dan cover in the conversation:

• Deepen understanding of mission and align daily activities with it.
• Protect time and resources by ensuring mission-critical projects are prioritised.
• Embrace failure as learning, lead by example, and demonstrate creative problem-solving skills.
• Gain a deep understanding of client needs through research, frontline work, and client interactions.
• Seek feedback from clients to improve services and demonstrate understanding.
• Collaborate with allies across the organisation to drive change and co-design solutions.
• Cultivate innovation mindset, embrace learning, seek feedback, and share improvements.

Links from the episode:

• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discusses technology in the nonprofit sector, featuring insights from David Spriggs, CEO of Infoxchange. Some of the topics discussed are AI adoption, cybersecurity challenges, data analysis opportunities, and the importance of digital transformation planning.

Here is a taste of what Tracey and Dan cover in the conversation:

• Technology in the non-profit sector with industry insights from David Spriggs.
• Technology and social justice with a focus on the work of Infoxchange.
• Insights from the State of Digital Technology in the Not-for-Profit Sector report.
• Adoption and implications of generative AI and guidelines for use.
• Cybersecurity and data management challenges in the nonprofit sector.
• Opportunities around data analysis, digital skills and collaboration.
• Importance of digital transformation planning.

Links from the episode:

• Digital Transformation Hub: Click here
• Connecting Up Platform: Click here
• Technology for Social Justice Conference: Click here
• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discuss why innovation is essential for non-profits and not just a nice-to-have, and provides advice for leaders on how to shift mindsets and overcome challenges to innovation within their organisations.

Here is a taste of what Tracey and Dan cover in the conversation:

• Leaders need to change mindsets from wanting innovation to making it happen
• Why challenges like lack of time and resources are a nature of the sector and need to be overcome
• Innovation ensures organisations can adapt and be resilient to changes
• Innovation is needed to make services accessible to more of the community

Links from the episode:

• Co-design For Impact - Co-design Training: Click here
• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley speak with Jeff Walkley, CEO of Belgravia Foundation discussing how his organisation promotes inclusivity and client centricity through programs that support physical activity for people with disabilities and mental health, while also gathering community feedback and evaluating initiatives for long-term sustainability.

Here is a taste of what Tracey, Dan & Jeff cover in the conversation:

• Jeff shares his experience in promoting inclusivity and client centricity in Belgravia Leisure, highlighting the importance of evaluating innovations for long-term benefits.
• Creating programs for people with disabilities and older adults at the university, leading to increased physical activity and happiness.
• How Jeff and his team rapidly developed and scaled a mental health e-learning program for the leisure sector.
• How they partnered with a group of councils in Melbourne to develop a free online program to improve staff awareness of disability inclusion in leisure centers, with over 11,000 workers completing the program.
• Collaborated with competitors in the leisure sector to create a mental health training program.

Links from the episode:

• Belgravia Foundation website: Click here
• Co-design For Impact - Co-design Training: Click here
• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here