In this episode, Tracey Newman and Dan Bentley discuss the importance of measuring and communicating progress towards an organisation's mission and ambitious long-term goals.

Here is a taste of what Tracey and Dan cover in the conversation:

• Measuring and communicating progress towards achieving an organisation's ambitious goals.
• Measuring progress towards a goal using visualisation and communication.
• Measuring success in social impact initiatives through co-design and lead/lag indicators.
• Goal setting, measurement, and communication in social impact organisations.

Links from the episode:

• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discuss how organisations can use technology to free up employees' time and mental capacity, so they can focus on innovation, improving the client experience, and perform higher value work.

Here is a taste of what Tracey and Dan cover in the conversation:

• How technology empowers team to innovate and focus on client experience.
• Organisations must free up capacity for high-value tasks by automating repetitive, small tasks.
• Successful organisations use AI to enable their teams to focus on high-value activities, such as content creation and meeting minute taking.
• Fear of AI replacing jobs is misplaced; it can actually free up time for employees to focus on innovation and improvement.
• Automating routine tasks to free up time for more value-added work and mental load for employees.
• Introduce enabling technology to improve resourcing and productivity.

Links from the episode:

• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discuss how individuals can help create a culture of innovation within their organisation, regardless of their formal leadership role. It provides insights and strategies for demonstrating creative leadership, aligning work with organisational mission, understanding client needs, and empowering others through collaboration.

Here is a taste of what Tracey and Dan cover in the conversation:

• Deepen understanding of mission and align daily activities with it.
• Protect time and resources by ensuring mission-critical projects are prioritised.
• Embrace failure as learning, lead by example, and demonstrate creative problem-solving skills.
• Gain a deep understanding of client needs through research, frontline work, and client interactions.
• Seek feedback from clients to improve services and demonstrate understanding.
• Collaborate with allies across the organisation to drive change and co-design solutions.
• Cultivate innovation mindset, embrace learning, seek feedback, and share improvements.

Links from the episode:

• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here