Episodes

  • 116. How to authentically engage Hispanic consumers with Federico Gagliardone

    116. How to authentically engage Hispanic consumers with Federico Gagliardone
    Jun 20 2024
    When you look at the ethnic group that is the largest in the U.S., by far, it is the Hispanic population. As of the 2020 Census, 18% of the population was of Hispanic/Latino descent. And this number is growing. Another analysis from the U.S. Census showed that 1 in 4 children in the U.S. are Latino. As a brand, particularly if you are marketing to consumers in the U.S., know that having a sound understanding of how to market to the Latino population is increasingly becoming more important. To help you navigate how to market to this growing customer base, I sat down with Federico Gagliardone, COO at MECENAS, a minority-owned publishing and full-stack media company that connects brands with U.S. Hispanic and multicultural communities. And if you’re not in the U.S. or not marketing to consumers in the U.S., this episode is still totally worth the listen, because many of the principles are applicable to underrepresented and underserved communities. Get the Inclusion & Marketing Newsletter MECENAS WeAreCocina.com StarPicks
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    40 mins
  • 115. How to create a brand customers love with Lydia Michael

    115. How to create a brand customers love with Lydia Michael
    Jun 13 2024
    I spend a lot of time talking about belonging and how important it is for you as a brand to ensure you’re making the people you serve feel like they belong with you. But how do you go about doing that exactly? My guest today, Lydia Michael, author of Brand Love, has ideas for you. Lydia has created a framework for you that will not only help more people love your brand, but feel like they belong with you in the process. Get the Inclusion & Marketing Newsletter Lydia's book - Brand Love Lydia's consulting agency - Blended Collective
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    28 mins
  • 114. What is "normal" anyway?

    114. What is "normal" anyway?
    Jun 6 2024
    People from underrepresented and underserved communities are often viewed as not being "normal" or very different from everyone else -- which is why the don't get the attention and support they should. But what does it mean to be "normal"? Who gets to decide what "normal" is? And is "normal" even a real thing, or is it a construct we should all reject? I cover all these important questions, and ways to think about it for your brand in today's episode. Get the Inclusion & Marketing Newsletter The Canary Code book Unilever ditches the world "normal" Inclusive marketing ethics Inclusive marketing spectrum
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    22 mins
  • 113. How Lysol drives brand growth with inclusive marketing with CMO Gary Osifchin

    113. How Lysol drives brand growth with inclusive marketing with CMO Gary Osifchin
    May 30 2024
    Recently, rankings for the Most Culturally Inclusive Brands were announced. The rankings come from the Association for National Advertisers’ (ANA) Alliance for Inclusive and Multicultural Marketing (AIMM), in partnership with the Cultural Inclusion Accelerator (CIA). For the second year in a row, the Lysol brand has been awarded “Best in Ad Effectiveness” by more than 80,000 consumers with a broad diversity of identities. I wanted to find more about Lysol's approach to inclusive marketing, and how they've gone about becoming so effective in their efforts. So I sat down with Gary Osifchin, Chief Marketing Officer (CMO) and General Manager at Reckitt U.S. Hygiene, the makers of Lysol. Gary had a TON to share, and there's a lot to learn from he and the team's approach. Get the Inclusion & Marketing Newsletter Lysol
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    23 mins
  • 112. How to make your email marketing inclusive with Samar Owais

    112. How to make your email marketing inclusive with Samar Owais
    May 23 2024
    Most business engage in email marketing to some degree. And because email marketing is such a commonly used tool that reaches a broad diversity of consumers, it is important to understand how to ensure the emails you send are inclusive, and make the people you serve feel like they belong with you, rather than pushing them away from you. So in this episode, I sat down with email conversion strategist Samar Owais, founder of Emails Done Right, to chat through the ins and outs of inclusive email marketing. Get the Inclusion & Marketing Newsletter Samar Owais
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    36 mins
  • 111. How to deliver inclusive brand messaging with Diane Wiredu

    111. How to deliver inclusive brand messaging with Diane Wiredu
    May 16 2024
    Brand messaging is a critical component of the marketing strategy for any brand. And when it comes to ensuring that your brand messaging speaks to all the people you want to serve, including those from underrepresented and underserved communities, it takes intentional effort to ensure your brand messaging will resonate. In today's episode, I sat down with Diane Wiredu, a brand messaging strategist and founder of Lion Words, to talk about how you can ensure you're delivering brand messaging that will clearly show the people you serve that you see them, get them, and that they belong with you. Get the Inclusion & Marketing Newsletter Lion Words Diane Wiredu on LinkedIn
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    33 mins
  • 110. Essential Lessons from Nike's WNBA Signature Shoe Controversy

    110. Essential Lessons from Nike's WNBA Signature Shoe Controversy
    May 9 2024
    It's reported that Nike will be signing a signature shoe deal with Caitlin Clark. While excitement for, viewership, and support of women's sports, including the WNBA are on the rise, there are some major disparities happening from a representation standpoint. Nike's shoe deal with Caitlin Clark amplifies the problem. In this episode, I walk you through what's happening, dive deeper into the root cause of the issue, and cover how all of this impacts your brand. Get the Inclusion & Marketing Newsletter LinkedIn post that inspired this episode Episode 45: Factors that influence your customers's success that you should be aware of
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    25 mins
  • 109. Cultural intelligence for marketers with Dr. Anastasia Kārkliņa Gabriel

    109. Cultural intelligence for marketers with Dr. Anastasia Kārkliņa Gabriel
    May 2 2024
    Cultural intelligence is essential for any brand that wants to be effective with their inclusive marketing efforts. It is the foundation for helping you engage in an authentic way to make people from underrepresented and underserved communities feel seen and like they belong with you. In this episode, I sat down with an expert who actually wrote a book on cultural intelligence for marketers -- to talk about that very topic. Dr. Anastasia Kārkliņa Gabriel is a cultural theorist, writer, social critic, and strategist specializing in inclusivity within marketing, media, and tech. She's currently a senior insights lead at Reddit, and has consulted for brands inclusing Nike, Samsung, Disney, Ulta Beauty, and Amex. Get the Inclusion & Marketing Newsletter Dr. Anastasia Gabriel on LinkedIn Cultural Intelligence for Marketers book
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    36 mins