Chef Michael Brown of Jamburritos joins us once again to discuss a major issue facing the restaurant industry: rising operating costs! From the rising minimum wage that was implemented in California to the cost of food rising due to inflation, we talk about how these things impact the consumer and what restaurants have to do to ensure they can deliver top-quality food without cutting corners to do so!

Stolen money! Recipe rights! A legal battle is heating up between the founders of Trill Burgers over these issues, a hotly popular burger joint headed up by rapper Bun B. We discuss the entire ordeal in detail to illustrate the dangers of going into business with multiple partners in the restaurant industry (or any industry in general). Chef and restauranteur extraordinaire Michael Brown joins us to discuss.

Today, we speak to the founder and CEO of StretchMed® Brian Cook to learn more about his passion for fitness and his experience as an entrepreneur leading him to form a strong brand that is rapidly growing. StretchMed® Studios are franchised by fierce business owners just like Brian who have a passion for fitness and bring their A-Game when it comes to serving clients. Because stretching has several benefits for the body such as improving posture, blood flow, energy, and decreasing muscle/joint pain, StretchMed® specializes in providing its clients exercises that will help them live better lives daily!

LEARN MORE ABOUT STRETCHMED®: https://www.stretchmedstudios.com OWN A STRETCHMED® STUDIO: https://stretchmedstudios.com/own-a-stretchmed/

Many of you who use social media probably saw a huge rumor going around the Dr. Pepper, one of the most beloved soft drinks in the world, was going to be discontinued. Guess what? It was all a hoax started by someone on Tiktok and it went viral. In this episode, we discuss how both consumers and businesses should handle social media hoaxes like this. For consumers, we want to discuss the importance of doing your research before you possibly spreading disinformation. For businesses, we discuss what you can do if your company or any of its products, services or people become a victim of a viral rumor. @thesaraissimochronicles1656 joins us to discuss.

Customer feedback is one of the most important things business owners need to consider when implementing any of their strategies related to operations, especially in marketing and customer service! We talk to our consumer panelist in the United Kingdom, Sara Russell to learn more about how she feels about how businesses are acknowledging her needs, so the business owners of the world can take note!

As we start a brand new year, it is important to review our business' performance for the previous year so we can prepare for the incoming new year. From marketing, financials, and customer service, we discuss what business owners new and established should be looking into to start the year off on the right foot. Anthony Lindsay of Astor Business Centers joins Christian to discuss what business owners should be doing to have the correct outlook for 2024.

The holiday season (starting from Thanksgiving, through Christmas and concluding with New Years) is the busiest time of the year when it comes to food service. Restaurants and caterers should be prepared by ensuring they have enough inventory, staff, and resources in general to serve large dine-in and take-out crowds. Additionally, we discuss what happens when customers get scammed by fake vendors pretending to serve full meals and what consumers can do to protect themselves from getting ripped off. Chef Michael Brown of Jamburritos discusses what food service providers can do to ensure they close out the year with optimum results.

We all know that the holiday season is the busiest time of the year for stores. Remember, you should never allow the hustle and bustle of the season to cause problems for your customers. Avoid long lines, have simple return policies, and ensure that you are hiring the right staff to help your retail business thrive during this time of the year. There are many common mistakes retailers make that can cost them new customers; these mistakes can be 100% avoided if you prepare accordingly. This episode will discuss what retailers can do to ensure that these mistakes are avoided, and if they are committed, what to do to ensure they are taken care of.