Just Listen

Discover the Secret to Getting Through to Absolutely Anyone

De: Mark Goulston

Narrado por: Arthur Morey

Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help you turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.

In Just Listen, Goulston provides simple yet powerful techniques you can use to really get through to people including how to:

• make a powerful and positive first impression;
• listen effectively;
• make even a total stranger (potential client) feel understood;
• talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset;
• and achieve buy-in--the linchpin of all persuasion, negotiation, and sales.

Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.

With this groundbreaking book, you will be able to master the fine but critical art of effective communication.

wow

third time thru. twice as much gleaned. this one is for the monthly re read pile.

I am a raving fan after listening to this audio book.

The information in this book is golden. I want to listen to this over and over until everything in this book is deeply embedded and natural. I will be buying the hard copy of this book, recommending it, and reading Mark’s Other books. This book made me want to set down with the author over tea and just listen to him speak so I could soak up all his years of wisdom and knowledge.

Power tools for better communication

I've read this book twice now. will read it again. it has so much simple yet deep insight that I wish I had found it as soon as it came out. It is well written, interesting and useful. If you want to improve your communication, and your life, this book may be the best place to begin!

a new take on listening

Giving practical "to do's" when it comes to listening well made this book well worth the read.

True gem !!

Love everything about this book. Will listen again till the techniques become second nature. Thank you for this amazing gem !