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Say This, Not That
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From asking a waiter for an unusual substitution to urging a service manager to get your car finished sooner to swaying your significant other toward a particular film or show, many of the decisions you make are decided by talking. And no matter why you engage in face-to-face talk, there's no way to insulate yourself from the dangers of miscommunication. These 24 mind-opening lectures are your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness.
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3 out of 5 stars
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If there's one lesson Oren Klaff has learned over decades of pitching, presenting, and closing long-shot, high-stakes deals, it's that people are sick of being marketed and sold to. Most of all, they hate being told what to think. The more you push them, the more they resist. What people love, however, is coming up with a great idea on their own, even if it's the idea you were guiding them to have all along. Often, the only way to get someone to sign is to make them feel like they're smarter than you.
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5 out of 5 stars
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Riveting. BLEW, MY, MIND
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5 out of 5 stars
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Excellent analysis of Safe and Unsafe People
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Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person."
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5 out of 5 stars
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Worth the read
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To Sell Is Human
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- By: Daniel H. Pink
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- Length: 6 hrs and 6 mins
- Unabridged
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Overall4.5 out of 5 stars 2,950
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Performance4.5 out of 5 stars 2,513
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Story4.5 out of 5 stars 2,501
According to the U.S. Bureau of Labor Statistics, one in nine Americans works in sales. Every day more than 15 million people earn their keep by persuading someone else to make a purchase. But dig deeper and a startling truth emerges: Yes, one in nine Americans works in sales. But so do the other eight. Whether we’re employees pitching colleagues on a new idea, entrepreneurs enticing funders to invest, or parents and teachers cajoling children to study, we spend our days trying to move others.
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4 out of 5 stars
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Great content, perhaps better in print
- By Cari Rich on 07-26-15
Publisher's Summary
This simple, straightforward guide to effective communication is for anyone who has ever wanted to “eat their words.”
Do you ever feel that your words produce the exact opposite effect of what you were hoping for - escalating tensions rather than solving problems? Author of Emotional Bullshit Carl Alasko has found that with the right guidance, anyone can learn effective communication skills. In Say This, Not That, Alasko presents readers with simple instructions for what to say...and what not to say. Accompanying each pair of statements is a brief discussion of what makes one so negative and destructive, and the other inviting of the kind of discussion needed. This book is the ultimate resource for anyone who longs to consistently say the right thing at the right time.
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Reviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Lisa N.
- 06-04-17
Relevant to everyday life.<br />
Great situational examples. Easy to listen to. I liked the chapters relating to relationships, work.
1 of 1 people found this review helpful
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Overall3 out of 5 stars
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Performance3 out of 5 stars
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Story2 out of 5 stars
- h48S5gfj
- 11-23-19
Robotic narration with ok content
The narration sounded robotic, but was fine to listen to. I don't feel that I learned much. I was hoping to learn more about improving communication in difficult conversations. Most examples of choices for what to say vs what not to say were too obvious.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- J W
- Australia
- 02-22-18
Very valuable
In short - I would have to say This is be one of my most valuable books in my library
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Amazon Customer
- 01-12-18
great audio book
Great audio book to help foster your interpersonal communication and build new people person skills.
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Overall5 out of 5 stars
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Performance3 out of 5 stars
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Story3 out of 5 stars
- Laura Duke
- 07-17-17
great tips for everyone
great content, somewhat boring narrator
I'll be on the lookout for more information
Please share with others!
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Linda Bowman
- 07-10-16
Should be taught in school
An absolute must read for learning how to better communicate and be more efficient at it. If we learned these practices early - high school , the world as a whole would be much different
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Overall1 out of 5 stars
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Performance1 out of 5 stars
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Story1 out of 5 stars
- Rachel
- Arlington, VA
- 09-30-14
Way too basic and rudimentary
This book wasn’t for you, but who do you think might enjoy it more?
Someone in middle school perhaps.
Has Say This, Not That turned you off from other books in this genre?
No
How could the performance have been better?
Better lessons
You didn’t love this book... but did it have any redeeming qualities?
Narrator was fine. The book was meager and the lessons are really best for a young adult or someone with Aspergers.
Any additional comments?
No
2 of 7 people found this review helpful