-
How to Deal with Difficult Customers
- 10 Simple Strategies for Selling to the Stubborn, Obnoxious, and Belligerent
- Narrated by: Dave Anderson
- Length: 4 hrs and 18 mins
- Categories: Business & Careers, Marketing & Sales
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Publisher's Summary
The 10 strategies in this book will build your confidence and competence, so that the next time you're struggling with a grumpy, cranky, whiney SOB, you won't have to just stand there wondering, "How can I sell to this jerk?" With the can't-miss strategies you'll find in How to Deal with Difficult Customers, you'll turn that sourpuss into a sweetheart, close the deal in no time, and find yourself eager to take on the next tough customer.
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What listeners say about How to Deal with Difficult Customers
Reviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- allen
- 01-29-20
This is a Masterpiece!
Dave has a way of delivering into words concepts that other sales trainers have yet to even touch on. If you are in automotive sales or any customer service field this is one you should have in your tool belt. Dave “straight talk” is
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Amazon Customer
- 09-22-19
Worth it.
This book helped me out quite a bit, listening before work gets my mindset where it needs to be.