After focusing on topics ranging from teamwork and leadership to employee engagement and meetings New York Times best-selling author Patrick Lencioni has finally turned his attention toward his own craft—consulting and client service. Tapping into the simple but powerful model that his firm, The Table Group, has been built on, Lencioni presents what may be his most engaging, humorous audiobook yet.
Getting Naked tells the remarkable story of a management consultant who is trying desperately to merge two firms with very different approaches to serving clients. One relies on vulnerability and complete transparency; the other focuses on proving its competence and protecting its reputation for intellectual prowess. In the process of managing the merger, the consultant is forced to learn life-changing lessons that prove to be as relevant as they are painful.
As he does in his other audiobooks, Lencioni provides readers with concepts that are accessible and compelling. He explains the three fears that provoke service providers to unknowingly sabotage their ability to build trust and loyalty. And, as always, Lencioni provides a practical approach for overcoming those fears.
©2010 Patrick Lencioni (P)2010 Random House
This is a great book for anyone involved in professional services. It gets to the heart of what makes client relationships rich and fulfilling.
The story line is believable and not overly sappy. I'm not a big fan of the business fable genre but I loved this business fable.
Woren does a great job of story telling. I will look for him again.
I found myself looking for things I could do so I could get in more listening time. Had I read the book in print I think it would have gone down in one sitting.
The story was almost like reading fiction but with a purpose and learning from every line and scene. Such a great approach to business learning.
Power of Who, You Were Born For This, EntreLeadership
Everyone can learn from this if your human. It can impact any and all your relationships both professionally and personally.
Well written & narrated. Quick read. Perfectly on point if you want to have business relationships that are enduring and value-based. Outstanding book! We are giving it to all of our producers.
Outstanding. Everyone Business person should read. It drew me in and was one of the easiest books to finish.
Lencioni's expert writing combined with great narration.
This book made me focus time and time again on what was being said.
Lencioni does it again. Absolutely fantastic listen and a great source for thinking. I'd recommend this for anyone that even thinks about serving customers or selling or providing a service.
I love how Lencioni educates through his stories! Great message, great tools, and an all around great/MUST read if you're in any field dealing with client care! This is going on my team's required reading list.
Great, great book! Sort of common sense in parts, but very, very good examples.
I didn't read the full title that this is a 'fable' (fiction). I literally thought this was a true story until the very end.
The narration was great! I will definitely listen to this again!
Too often we are taught to be ready to overcome all objections, to have our presentations perfect and to be able to tell the clients how we can help them. This book really brings out the value of, first, just being ready to hear what the clients need and then, being truly willing to help not sell. Clients value support over features, benefits and company awards! (Jim R, Minnesota)
This book totally helped change my way of thinking. Amazing book! I wasn't expecting the whole book to be a story, but it worked out. This book helped me want to open up more to customers. I am thankful to have crossed paths with this book!
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