After focusing on topics ranging from teamwork and leadership to employee engagement and meetings New York Times best-selling author Patrick Lencioni has finally turned his attention toward his own craft—consulting and client service. Tapping into the simple but powerful model that his firm, The Table Group, has been built on, Lencioni presents what may be his most engaging, humorous audiobook yet.
Getting Naked tells the remarkable story of a management consultant who is trying desperately to merge two firms with very different approaches to serving clients. One relies on vulnerability and complete transparency; the other focuses on proving its competence and protecting its reputation for intellectual prowess. In the process of managing the merger, the consultant is forced to learn life-changing lessons that prove to be as relevant as they are painful.
As he does in his other audiobooks, Lencioni provides readers with concepts that are accessible and compelling. He explains the three fears that provoke service providers to unknowingly sabotage their ability to build trust and loyalty. And, as always, Lencioni provides a practical approach for overcoming those fears.
©2010 Patrick Lencioni (P)2010 Random House
This is a great book for anyone involved in professional services. It gets to the heart of what makes client relationships rich and fulfilling.
The story line is believable and not overly sappy. I'm not a big fan of the business fable genre but I loved this business fable.
Woren does a great job of story telling. I will look for him again.
I found myself looking for things I could do so I could get in more listening time. Had I read the book in print I think it would have gone down in one sitting.
The story was almost like reading fiction but with a purpose and learning from every line and scene. Such a great approach to business learning.
Power of Who, You Were Born For This, EntreLeadership
Everyone can learn from this if your human. It can impact any and all your relationships both professionally and personally.
Well written & narrated. Quick read. Perfectly on point if you want to have business relationships that are enduring and value-based. Outstanding book! We are giving it to all of our producers.
Great, great book! Sort of common sense in parts, but very, very good examples.
I didn't read the full title that this is a 'fable' (fiction). I literally thought this was a true story until the very end.
The narration was great! I will definitely listen to this again!
Too often we are taught to be ready to overcome all objections, to have our presentations perfect and to be able to tell the clients how we can help them. This book really brings out the value of, first, just being ready to hear what the clients need and then, being truly willing to help not sell. Clients value support over features, benefits and company awards! (Jim R, Minnesota)
This book totally helped change my way of thinking. Amazing book! I wasn't expecting the whole book to be a story, but it worked out. This book helped me want to open up more to customers. I am thankful to have crossed paths with this book!
listened to it in 5 days. kept looking for ways to get back to it. very applicable. love the story part because it makes you hungry for the message. The fears are great to be aware of and working on.
Being vulnerable or Getting Naked as Patrick Lencioni calls it, in his best-selling book Getting Naked, has some surprising benefits in building customer trust and loyalty. This is an excellent book for anyone who must quickly build trust with people as part of their job. As an agile coach, I find this book to be an excellent guide in how I can build the trust and loyalty that I need as I coach individuals, teams, and corporations to get the most out of adopting an agile methodology.
This book is an easy and enjoyable evening read, presented as a business fable or story about how Jack Bauer, a business consultant, learns the secrets of his nemesis, Michael Casey.
The story takes the reader through the journey in a highly entertaining but educational trip, that leads Jack into understanding how Michael’s consulting firm has been able to out gun his firm by being more vulnerable in overcoming three common fears that most of us have. The fear of losing the business, the fear of being embarrassed, and the fear of feeling inferior.
I particularly like how the last chapter summarizes the lessons learned in a very simple but effective way. I would highly recommend this book to anyone who must quickly gain the trust of clients or other individuals such counselors, doctors, most sales professionals, business consultants, and of course agile coaches.
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