Using Behavioral Science

This book will help you learn a science-based approach to conflict resolution and help you understand how compassion can help resolve workplace behavior issues. Being able to reinforce organizational core values by modeling respectful conflict resolution behavior in difficult situations is an added bonus.

Every investigator knows the golden rule of a crime scene. Physical evidence never lies. Yet history is full of tragic missteps where the truth was buried beneath tunnel vision, forced confessions, and ignored details. This collection dives deep into the most complex investigations of the modern era. It explores the dark intersection where human error meets the undeniable reality of biology. You will follow the painstaking journey of real detectives, geneticists, and innocence organizations as they strip away decades of deception to reveal what actually happened. From tragic disappearances ...

In Beyond Behaviors, internationally known pediatric psychologist Dr. Mona Delahooke describes behaviors as the tip of the iceberg, important signals that we should address by seeking to understand a child's individual differences in the context of relational safety. This accessible book offers professionals, educators, and parents tools and techniques to reduce behavioral challenges and promote psychological resilience and satisfying, secure relationships.

Creating impactful customer experiences is at the core of a company's business model. However, the principles behind it are often misunderstood and driven by intuition rather than grounded in scientific knowledge. The Customer Science Handbook provides a systematic, powerful, and practical approach to designing transformative customer experiences. Building on decades of research from psychology, behavioral economics, and marketing, this book offers insights into the forces that shape customer behavior. It reveals proven principles employed by leading marketing companies and demonstrates how...

The depression workbook that meets you where you actually are. Most CBT workbooks explain the therapy and leave you to figure out the rest. This one is the therapy — 197 pages of structured, evidence-based exercises built directly from clinical CBT practice. Every chapter is written for a brain running low on energy, concentration, and hope. There is a Low-Energy Version in every chapter. There is a Five-Minute Reset for the days when even reading is too much. There is an Emergency Kit (Chapter 24) for crisis moments. And there is a 12-week maintenance plan for when you start to feel ...

Seth Stephens-Davidowitz is as good a data storyteller as I have ever met.” — Steven Levitt, co-author, Freakonomics Big decisions are hard. We consult friends and family, make sense of confusing “expert” advice online, maybe we read a self-help book to guide us. In the end, we usually...

Without customers, we don’t have a business. But what can, or should, we do if one of our customers is cranky? Answer: Learn why people behave how they do and how you can respond so that you can be happier and more effectively help solve your customer’s problems without getting pulled into their drama, whatever that is.

No matter how busy or stressful your day, with ten-minute steps and quick exercises you can better understand your experiences and learn how to survive setbacks. The book covers everything from dealing with worry and anxiety and building your confidence, to creating healthy life habits and positive relationships. It includes questions to reflect on and things to try out in your everyday life. Using evidence-based approaches like CBT and mindfulness, 10 Minutes to Better Mental Health will help you to get the best out of life and become the person you want to be.

Unlock the transformative power of tarot with this unique investigation into the psychology of its secrets, symbols and stories.Symbols have been used in modern psychology for generations, from the interpretation of fairy tales to inkblot tests. Although tarot is often thought of as a spiritual...