Conflict Intelligence

Conflict Intelligence Quotient (Conflict-IQ®): The Missing Piece to Turbocharge Conscious Leaders' and Organizations' Emotional Intelligence by Yvette Durazo introduces different aspects of conflict management, illustrating emotional intelligence and conflict intelligence as indelible factors that enhance any organization’s reputation.The book uncovers solutions to conflict and reveals the root causes of certain kinds of conflict. It takes the listener deep into the background of issues and how these childhood problems can be a problem in an organization.

Stop Rehearsing Conversations You Never Have. Start Saying What You Mean When It Matters Most. You rehearse the perfect words. Then the moment arrives, and everything vanishes. You fumble. You ramble. You walk away wishing you had said something different. This book changes that. Forever. Say It Right Every Time gives you the exact words to say in every difficult conversation. Not vague advice. Not theories. Just 115 word-for-word scripts that work in real situations, starting today. 115 Ready-to-Use Scripts for every difficult conversation at work, home, and everywhere that matters 15 ...

Emotion Rules Everybody knows IQ. A measure of intelligence, genius, the ability to use your brain to rationally figure out the world and find success within. But what's EQ? And why is it arguably more important than IQ? If you don't know, you can't win. And that's only the beginning... So learn the facts. Know the truth, apply the gains. EQ is vital. This guide to emotional intelligence includes: What is emotional intelligence? Who devised emotional intelligence? Why is emotional intelligence so important? How does emotional intelligence affect us? Where can emotional intelligence be ...

💥 Built On Neuroscience. Designed For Real Life. Created With Dr. Deebika Balu, PhD ⚡️ Fast Results Workbook Included • Designed For Daily Use & Immediate Results ⚡️ 💬 Do You Say Things You Regret — Then Criticize Yourself For It? 🥶 Shut Down, Blow Up, Or Freeze When It Matters Most? 🧠 What If You Could Stay Steady, Even When You’re Triggered? When pressure spikes or conflict hits, your brain hijacks your best intentions. You say things you don’t mean. You shut down when you need to speak up. Your thoughts race, your chest tightens — and just like that, the ...

Emotional intelligence matters most in the few seconds before you say the thing you regret, shut down, or let a difficult moment decide your response for you. Emotional Intelligence in 10 Minutes is a four-week practical guide to handling those moments with more awareness. In ten focused minutes a day, you will practise the habits behind steadier reactions, clearer communication, and stronger relationships. In just 10 minutes a day, you will learn how to: • Recognise what you are feeling before it takes over the moment. • Use simple check-ins, reframing tools, and emotional vocabulary ...

Achieve confident connection and calm collaboration in just 30 days without changing your entire personality or sacrificing your boundaries. Do you ever wish you could keep your cool during tough conversations at work or at home, no matter how stressed or triggered you feel? Are you tired of repeating the same arguments, missing social cues, or feeling misunderstood by colleagues, friends, or your kids? Have past promises of “quick fixes” left you frustrated and doubting real change is possible for you? Then, you’re exactly who this book was written for. Emotional Intelligence at Work...

The New York Times bestselling author debunks the myths of what makes great leaders and effective teams, revealing the simple habits that help leaders unlock team intelligence. Ever wonder why some of our most effective leaders aren’t known for the skills we’ve been told are essential for...

What if you could have one of the world’s top leadership coaches in your pocket? That’s what Leadership Intelligence gives you: a compelling playbook packed with science-backed strategies that leaders at all levels can use to raise their game. “If you want to become a wiser, more inspiring...

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the...

Whether you're starting a new relationship, finding your way back from headaches and heartaches, or just want to deepen your connection, this book will help equip and empower you. Take the first step in transforming your relationship. Here you'll find helpful and empowering tips that will help you cultivate a stronger connection with your partner. With strategies for understanding yourself and taking responsibility for how you show up, these valuable lessons will lead to an even better bond between you and your partner.

From a New York Times bestselling author and an expert on Middle Eastern conflict comes a riveting biography of Meir Dagan, the legendary Mossad director who transformed Israel’s intelligence service into a global powerhouse of espionage and counterterrorism—“required reading for those...

Turn relationship anxiety and workplace stress into grounded emotional intelligence during high-stakes conflict. Whether you are navigating a tense family argument or a difficult discussion with your partner, this practical audio guide delivers real-time tools to keep you calm. Stop defaulting...

From the New York Times bestselling author of The Total Money Makeover and radio and podcast host Dave Ramsey comes an informative guide based on how he grew a successful, multimillion dollar company from a card table in his living room. Your company is only as strong as your leaders. These are...

International bestselling author and behavior expert Joe Navarro helps you successfully navigate the business world by understanding what your boss and coworkers are really thinking. Why is it that some people have all the elements of success—education, skills, integrity, motivation—but...

In Transforming Teams through Personality Insights, Terry Sloan explores the profound impact that understanding personality dynamics can have on team success. Drawing from psychology, leadership studies, and real-world case studies, this book provides a practical framework for managers, team leaders, and professionals looking to enhance collaboration, communication, and performance. By leveraging the personality model DISC, readers will gain actionable strategies to navigate workplace conflicts, optimize team strengths, and foster a culture of inclusion and productivity. Whether you're ...

Brought to you by Penguin. From the former director of GCHQ, learn the methodology used by the British intelligence agencies to reach judgements, establish the right level of confidence and act decisively. Intelligence officers discern the truth. They gather information - often contradictory or...

What if every disagreement held the potential to make things better? In Conflict and Collaboration, educator and author Mitch Weisburgh reveals how to transform tension into understanding and disagreement into growth. Through his acclaimed MindShifting framework, built on Resourcefulness, Resilience, and Collaboration, Mitch shows readers how to pause, reframe, and respond from the creative, solution-oriented part of the brain rather than the reactive one. Blending psychology, neuroscience, and real-world stories, Conflict and Collaboration teaches simple, actionable techniques for shifting...

Course objectives: Define and discuss the six essential aspects of empathy—a scientifically validated human function that can be cultivated in order to improve our relationships and quality of life Discuss an empathic guide to emotions including the three basic levels of emotions, the...

War has changed — and you probably didn’t notice. It no longer unfolds only on visible battlefields, with soldiers advancing and tanks crossing borders. Today, war happens in silence, guided by algorithms, sensors, satellites, and armed drones. Lethal decisions are made thousands of miles away. Entire populations live under permanent surveillance. And global conflicts are fought without formal declarations, without defined fronts, and without a clear end. DRONE WAR is a deep, timely, and unsettling analysis of this historic transformation. This book reveals how we have entered the era ...

Brought to you by Penguin. A prescient, thoughtful and chilling examination of the current state of the world If there are lessons from history, now is the time when we need to heed them, so that we do not end up in another Great Power war because of the fatal combinations of jingoism, fear...