Showing results by narrator "John Brandt"

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    • Nincompoopery

    • Why Your Customers Hate You - and How to Fix It
    • By: John Brandt
    • Narrated by: John Brandt
    • Length: 4 hrs and 13 mins
    • Unabridged
    • Overall
      4 out of 5 stars 1
    • Performance
      5 out of 5 stars 1
    • Story
      4 out of 5 stars 1

    Find and kill the corporate stupidity that drives customers crazy. CEO and award-winning business writer John R. Brandt offers concrete examples of how any organization - large or small, and regardless of industry - can innovate in ways that delight customers and attract top-level talent. Nincompoopery - terrible customer service, idiotic business processes, and soul-crushing management practices - surrounds all of us. We lose time, patience, and profits as stuck-in-the-past organizations actively prevent us (and our customers) from getting the value we (and they) deserve.

    • Why Your Customers Hate You - and How to Fix It
    • By: John Brandt
    • Narrated by: John Brandt
    • Length: 4 hrs and 13 mins
    • Release date: 07-16-19
    • 4 out of 5 stars 1 rating

    Regular price: $18.24