Showing results by author "Steve Curtin"

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    • Delight Your Customers

    • 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
    • By: Steve Curtin
    • Narrated by: Sean Pratt
    • Length: 6 hrs and 29 mins
    • Unabridged
    • Overall
      4 out of 5 stars 27
    • Performance
      4 out of 5 stars 24
    • Story
      4 out of 5 stars 24

    Delight Your Customers reveals three truths common to all exceptional customer service experiences and presents seven behaviors that, when demonstrated by employees, distinguish extraordinary customer service from the ordinary transactional customer service to which consumers have become accustomed. With real-world stories and many examples from a variety of industries, this audiobook is a resource that will help listeners everywhere take their customer service from ordinary to extraordinary!

    • 5 out of 5 stars
    • Best book on how to inspire Remarkable customer service ever written!

    • By Robert Shaff on 04-20-17

    Regular price: $19.59