Showing results by author "Phil Gerbyshak"


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    • Service Desk Manager's Crash Course

    • By: Phil Gerbyshak
    • Narrated by: Alexander Adams
    • Length: 2 hrs and 53 mins
    • Unabridged
    • Overall
      3.5 out of 5 stars 4
    • Performance
      3.5 out of 5 stars 4
    • Story
      3.5 out of 5 stars 4

    In Service Desk Manager's Crash Course, you'll learn from the experience of one of the industry's most well-known former practitioners. Phil Gerbyshak offers an updated and easy-to-understand source for the new manager, and a great refresher for the seasoned one. His combination of expertise and easy-to-grasp teaching veers close to genius for a support desk reference.

    Regular price: $6.95