Showing results by author "David Freemantle"

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    • The Buzz

    • 50 Little Things That Make a Big Difference to Serve Your Customers (Bookbytes Executive Summary)
    • By: David Freemantle
    • Narrated by: Bookbytes
    • Length: 10 mins
    • Abridged
    • Overall
      3 out of 5 stars 13
    • Performance
      3 out of 5 stars 5
    • Story
      2 out of 5 stars 5

    Organisations that excel at service buzz. Their people are switched on, and they "make it happen" for customers. It is down to all the little things they get right. They focus on what counts, and in the world of commerce, as well as in public service, there is only one person that counts, and that is the customer.

    • 5 out of 5 stars
    • THANKYOU FOR KEEPING THE STANDARD!

    • By Kimo on 04-26-07
    • 50 Little Things That Make a Big Difference to Serve Your Customers (Bookbytes Executive Summary)
    • By: David Freemantle
    • Narrated by: Bookbytes
    • Length: 10 mins
    • Release date: 10-25-06
    • 3 out of 5 stars 13 ratings

    Regular price: $2.01