Mostrando resultados por narrador "By Steve" en Todas las categorías

Not all customers are the same, regardless of how they appear on the surface. The most successful companies, from Amazon to Best Buy, understand their best customers are their most valuable asset, and they tailor their acquisition, development, and retention efforts to those customers. In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.

The Russian Revolution had a decisive impact on the history of the 20th century. In the years following the collapse of the Soviet regime and the opening of its archives, it has become possible to step back and see the full picture. Starting with an overview of the roots of the revolution, Fitzpatrick takes the story from 1917, through Stalin's "revolution from above", to the great purges of the 1930s.

When a dismembered corpse is found in the compartments of an antique secretaire a abattant, Marshall Trueblood, recipient of the precious piece of furniture, is the first to protest: "I bought the desk, not the body, send it back" Who would want to kill Simon Lean, the greedy nephew of the wealthy Lady Summerston? Leave it to Superintendent Richard Jury of Scotland Yard to suggest a connection to the murder of brassy Limehouse lady named Sadie Driver, found dead near Wapping Old Stairs.

Britain was the first country to ever suffer a ballistic missile attack from beyond its borders. This book tells the story of that attack. During 1942 and 1943, confusing rumours circulated about the German development of a 'giant rocket'. Most experts, including Winston Churchill's own scientific adviser Lord Cherwell, declared that such a weapon was impossible. It was only after the patient sifting of European intelligence that the most influential doubters were convinced such a weapon was being built. Then on 8 September 1944, the first V-2 landed in Chiswick. Between then and the final rocket impact on 27 March 1945, more than a thousand landed on British soil, killing nearly three thousand people and seriously injuring more than six thousand.

The life story and adventures of Captain Eric 'Winkle' Brown - Britain's greatest-ever pilot. Brown's extraordinary flying career saw him fight in the Battle of Britain, narrowly escape death on a torpedoed aircraft carrier, achieve a litany of new records and firsts as a test pilot, and fly more kinds of aircraft than any other pilot in history. With a life as remarkable as his flying, Brown faced imprisonment in Germany at the outbreak of WWII, and after the Allied victory his fluent German saw him interviewing senior Nazi officials and participating in the liberation of Belsen.

Challenging what you know and think about your own body and how it defends you against all sorts of maladies and how it might also eventually be your own downfall, Immune is a vital and remarkably fun crash course in what is arguably, and increasingly, the most important system in the body.

From the rough but colorful pub that provides the novel's title, to the snowboard Gothic estate nearby, the chilly English landscape has never held more atmosphere - or thwarted romance. And Jury will never have a more mysterious Christmas.

The sun, smoking behind a haze of cloud, threw off a light of burnished pewter. Mysteriously lit, it was as if the watery, colorless land refused drabness, stood determinedly against dimishment. This is a landscape that can easily deceive, a landscape that volunteers nothing, as if to say, You’re on your own, mate - much like the habitués of the only pub for miles around called The Case Has Altered.

In July 1981, just days after his release from jail, Clifford Olson Junior unleashed hell on British Columbia. He kidnapped, raped, and killed six children and teenagers in a single month. While the previous missing children had been treated like runaways, the police were now hunting a serial killer. The Beast is a chilling account of Clifford Olson Junior and one of the most disturbing true-crime stories in Canada’s history. Ryan Green’s riveting narrative draws the listener into the real-life horror experienced by the victims and has all the elements of a classic thriller.

Advanced English words, phrases, expressions, idioms, and more. Jackie Bolen has 20 years of experience teaching ESL/EFL to students in South Korea and Canada. With her help, you'll improve your English vocabulary in no time at all!

Steve Hoffman is a perfectly comfortable middle-aged Minnesotan man who has always been desperately, pretentiously in love with France, more specifically with the idea of France. To follow that love, he and his family move, nearly at random, to the small, rural, scratchy-hot village of Autignac in the south of the country, and he immediately thinks he’s made a terrible mistake.

Enderman feels alone in his dark, cold world. He has heard stories of other enderman traveling to colorful worlds. They come back to share their stories of how the other world is beautiful. The endermen would come back home with blocks they have stolen from that world. Enderman starts to write in his journal speaking of how he is curious to see this colorful world with his own eyes. When he finally gains the courage to explore this new world, he decides to visit at nighttime.

Get more of the management ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to identify areas for personal growth; assess your strengths, work preferences, values, and contributions; build your skill set and stay relevant; develop learning agility; map out a plan for where you'd like your career to go - both short and long term; find fulfillment in your work; and prepare for your next opportunity.

One day, six towers appear on Earth. Each one stands hundreds of stories tall, and are invulnerable to all attacks. At the base of each tower is a portal, welcoming in all who dare enter it. All sorts of magical monsters can be found inside the towers. Even treasure, magic, and superhuman strength can be acquired. The problem is that the towers aren't a friendly place. Even worse, the towers sometimes release waves of monsters to attack Earth. In the year 2083, there are only a hundred survivors. In one last attempt, they challenge the final floor without regard for their lives.

Who murdered Lorna, and who framed Andrei? Proving his innocence may be harder and more dangerous than we imagined, but I'm determined to clear Andrei's name. But helping Andrei isn't our only problem. First, I discover my relationship with Jamie is more complicated than we both realized, and that he has a more significant role to play in my life. But I've seen his death again, and this time, I know where he dies.

Celebrated promoter of the "Four P's of Marketing", Philip Kotler, explains how marketers can use technology to address customers' needs and make a difference in the world. In a new age when marketers are struggling with the digital transformation of business and the changing behavior of customers, this book provides marketers with a way to integrate technological and business model evolution with the dramatic shifts in consumer behavior that have happened in the last decade.

A poignant and pause-resisting story of three women whose lives are forever changed by war....

Joanna and the Watsons receive an unexpected visitor to 221B Baker Street during a nocturnal storm. A rain-drenched Dr. Alexander Verner has just returned from an unsettling trip to see a patient who he believes is being held against his will. Joanna quickly realizes Verner's patient is a high-ranking Englishman who the Germans have taken captive to pry vital information about England’s military strategies for the Great War. The police are frantic to find him before the Germans can use him to decode all of England’s undeciphered messages.

When a spaceship landed in an open field in the quiet mill town of Sorrow Falls, Massachusetts, everyone realized humankind was not alone in the universe. With that realization everyone freaked out for a little while. Or almost everyone. The residents of Sorrow Falls took the news pretty well. This could have been due to a certain local quality of unflappability, or it could have been that in three years the ship did exactly nothing other than sit quietly in that field, and nobody understood the full extent of this nothing the ship was doing better than the people who lived right next door.

The 2-Hour Job Search rejects laundry lists of conventional wisdom in favor of a streamlined job search approach that produces results quickly and efficiently. In three steps, creator Steve Dalton shows you how to select, prioritize, and make contact with potential employers so you can land that critical first interview. In this revised second edition, you'll find updated advice on how to efficiently surf online job postings, how to reach out to contacts at your dream workplace and when to follow up, and advice on using LinkedIn, Indeed, and Google to your best advantage.