To Care is Human By cover art

To Care is Human

By: The Beryl Institute
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  • Summary

  • Stay connected to the changing landscape of Patient Experience through the To Care is Human Podcast Series. The Beryl Institute is committed to elevating the human experience in healthcare by providing a platform for all voices in patient experience to be heard. Join us weekly as the Institute shares conversations with those leading, delivering, and receiving care. Hosted by Jason Wolf, PH. D., CPXP, President The Beryl Institute Tiffany Christensen, CPXP, Vice President Experience Innovation The Beryl Institute.
    2021
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Episodes
  • To Care is Human LIVE! At ELEVATE PX 2024

    To Care is Human LIVE! At ELEVATE PX 2024
    Apr 15 2024

    Listen to The Beryl Institute’s inaugural live podcast recorded at ELEVATE PX. Sven Gierlinger, Chief Experience Officer at Northwell Health and the 2024 recipient of the Wendy Leebov Championing Experience Award, sat down with Jason Wolf to reflect on his experience journey from hospitality to healthcare. Gierlinger shares how his health system is navigating the healthcare landscape post-pandemic.
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    40 mins
  • "We need to be the patient in the room.”

    "We need to be the patient in the room.”
    Mar 25 2024

    Transgender activist Emily Newberry joins Director of Community Experience, Amy Kwiatkowski to share her multi-decade journey of acceptance and understanding and how it led her to the field of patient experience and advocacy. Listen as Emily describes how her own experience navigating the health care system as a transgender woman inspired her to be persistent and to advocate for patients across the spectrum of care.
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    22 mins
  • Get to Know Me – Connecting Volunteers with Patients

    Get to Know Me – Connecting Volunteers with Patients
    Feb 5 2024

    Linda Fisher, Regional Director for Guest Services at UCHealth North, discusses the Get to Know Me Program, an initiative that connects volunteers with patients. Listen in to learn how, through a series of lighthearted questions designed to spur conversation, volunteers were able to make lasting and impactful connections with patients and their families.
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    23 mins
Physical Illness & Disease Hygiene & Healthy Living
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