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The Resilient Retail Game Plan

By: Catherine Erdly
  • Summary

  • Welcome to the Resilient Retail Game Plan - a small business podcast with me, independent UK-based small business and retail expert Catherine Erdly, founder of The Resilient Retail Club. A podcast for anyone wanting to start, grow, or scale a profitable small business. Aimed at independent retailers, e-commerce brands, indie sellers, online shops, independent boutiques, shopkeepers, brands and makers. The Resilient Retail Game Plan is a small business podcast dedicated to one thing - breaking down the concepts and tools I’ve gathered from twenty years in the retail industry in the UK and USA and showing you how you can use them in your small business.
    Catherine Erdly ©2023
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Episodes
  • 197 | Social Media Content Creation Secrets with Char Dixon
    May 9 2024

    Creating content for our businesses, love it or hate it, it is part of the everyday life of a small business owner. But how do you do it in a way that doesn't suck all of the joy and fun out of the process?

    In this episode, I'm joined by Char Dixon. Char is the founder of Loudmouth Content. She also has a really in-depth background in the retail industry and a whole host of knowledge about what it takes to market and promote your product business in a way that feels joyful, fun, and without the overwhelm.

    This episode has a lot of actionable tips for your business so let's dive in.

    [00:00] Social Media Content Creation Secrets for Retailers with Char Dixon from Loudmouth Content

    [01:50] Welcome Char Dixion of Loudmouth Content

    [04:48] How do you think people should be optimizing it or making the most out of their content to make sure it's pulling its weight?

    [08:10] How do we make our own headlines?

    [10:36] How can you use content to move people through the sales process?

    [13:02] What type of digital content fits each phase of the buyer's journey?

    [15:29] How do you create content that builds community and connection?

    [21:21] Tips for streamlining content creation for small businesses.

    [24:50] How do you measure the success of your content?

    [27:32] Where to find out more about Char Dixon at Loudmouth Content

    Want to learn more about content creation? Check out these other episodes.

    169: Strategic Content Production And Youtube With Matthew Hughes

    170: All Things TikTok With Penny Walker

    Get all of the resources on our website at https://www.resilientretailclub.com/podcast-episode/social-media-content-creation-secrets-with-char-dixon/

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    29 mins
  • 196 | Your Stock Management Questions Answered
    May 2 2024

    Today I will be answering four questions that I've been asked from my membership and mastermind about stock management.

    If you've got a question about stock management that isn’t answered by today's podcast, you can join the Resilient Retail Club, where you will be able to ask me whatever questions you’d like whenever you like.

    And if you have enjoyed this series on stock management but you know, for a fact, you will just not have the time to do it, then I do encourage you to join the waiting list for my new service, which will be launching later this year. I am going to be able to work with you to manage your stock better. Join the waiting list here: https://futureretail.lpages.co/feel-good-business/

    Let’s Dive In:

    [00:00] Your Stock Management Questions Answered

    [01:51] If you have questions about stock management that are not answered here reach out!

    [02:22] Question 1: I'm a stationery company and I sell both direct to consumer and business to business. It would take me around 10 business days to get more stock. I've heard that you should always order the minimum order quantity (MOQ) when testing out a new product. But what if that minimum is one?

    [06:28] Question 2: Quite a bit of my stock has a really long lead time, like six months, and I need to buy quite a bit to get a decent price in shipping. How do you balance making sure you don't run out of stock with not carrying too much? Should I carry smaller amounts and order more often, even if it means the margin takes a hit?

    [10:16] Question #3: I would like some guidance when stock has to be ordered a long way in advance. So for example, in my case, children's clothes are pre-ordered in autumn for spring delivery with new designs and styles released. I find this challenging as I'm being forced to buy in larger quantities than I would usually as I can only pre-order. They have no stock to order again if I misjudge. Plus it's a new design so I feel like I'm gambling on what would sell well. Often the order arrives one to two months late and it is a large sum of money I have to pay in one go when I wouldn't usually spend like that.

    [15:58] Question 4: I'm buying Christmas stock, how much stock should I have, ideally in terms of value? Is it as simple as I want to turn over X during November and December so my stock value should be Y?

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    20 mins
  • 195 | The Third Golden Rule of Stock Management
    Apr 25 2024

    How often are you reviewing your stock?

    Stock management is not a one-and-done type scenario.

    I certainly would be able to sit down with you and audit your stock. We would be able to go through it, look at how much you've got, understand what's working, and what's not working, and I could make recommendations on how you could trim that stock back and what you should focus on going forward.

    And while this can be incredibly helpful it won’t prevent issues on an ongoing basis.

    Moving into a monthly review is a simple, but powerful way to get a vision of what the impact of the month that's just gone by is going to have on your future stock. And then you can use that information to actually take action.

    And I'm a big believer in information for action. You want to be able to look at your last month's sales and understand immediately what that means for you going forward.

    So today we are talking about my third golden rule of stock management - making stock management a monthly review process and what steps you need to take to accomplish it.

    If this all sounds very interesting, but you know, for a fact, you will just not have the time to do it, then I do encourage you to join the waiting list for my new service, which will be launching later this year. I am going to be able to work with you to manage your stock better. Join the waiting list here: https://futureretail.lpages.co/feel-good-business/

    Let’s Dive In:

    [00:00] My third Golden Rule of Stock Management: Make stock management an ongoing process in your store

    [03:21] Why stock management is not a one-and-done activity for your store

    [04:08] What activities are included in a monthly stock management review

    [07:08] Examples of what can happen when you are actively managing your stock plan

    [08:15] Questions to ask yourself on an ongoing basis about your stock plan

    [14:40] The Three Golden Rules of Stock Management

    [16:43] Final thoughts and my new service

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    19 mins

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