The ActivateCX Podcast By cover art

The ActivateCX Podcast

By: Frank Rogers
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  • Summary

  • Join Frank Rogers on The ActivateCX™ Podcast, your resource for demystifying, clarifying, and providing guidance around CX and the modern Cloud Contact Center.


    In this Podcast series, Frank interviews CX Masters, Unpacks critical CX technology, and addresses the leading CX topics of the day.

    #cx #customerexperience #ai. #ex #contactcenter
    © 2024 The ActivateCX Podcast
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Episodes
  • What Business Leaders Need to Know about AI

    What Business Leaders Need to Know about AI
    May 22 2024

    Learn More https://activatecx.arroyo360.com/activateCXtoday

    Dive into the fascinating world of Contact Center AI solutions secrets! Learn how AI is reshaping customer interactions and sales processes, and why staying ahead of the curve is essential for businesses. Don't miss out on uncovering the latest trends in AI technology - hit subscribe for more updates!
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    19 mins
  • The Secrets to Adopting AI in Business

    The Secrets to Adopting AI in Business
    May 14 2024

    Activate AI in Your business https://activateCX.arroyo360.com/activateCXtoday

    Want to know why some companies struggle with adopting contact center AI solutions? Join Erik Smith at RingCentral and Frank Rogers in demystifying AI adoption in modern businesses, as we explore the common fears and challenges faced by organizations. Subscribe to stay informed on how education and collaboration can pave the way for successful AI integration.
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    18 mins
  • Why Nextiva Is Killing It (How They Did It)

    Why Nextiva Is Killing It (How They Did It)
    Apr 10 2024

    Get your CX Right... https://activateCX.arroyo360.com/activateCXtoday
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    Join Nextiva's Edwin Margulies as he goes behind the scenes of Nextiva Contact Center, discussing Contact Center AI, Thrio, competition, self-service, and more. Explore the latest trends in cloud call center solutions and customer experience technology.

    #contact center ai #customer experience #ai
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    34 mins
Economics
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