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TechBytes Podcast

By: Rob Grimes
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  • Summary

  • Prepare to be amazed by the groundbreaking changes in the Foodservice and Hospitality industries! TechBytes, hosted by the renowned foodservice and hospitality technology expert Rob Grimes, is your go-to podcast for the latest innovations and trends. With a fresh perspective, TechBytes brings insightful conversations with thought-leaders, introduces revolutionary concepts, and uncovers global trends to help you grow your business. Don't miss this opportunity to stay ahead and transform your industry. Brought to you by the IFBTA.
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Episodes
  • The Association Weighs In: Data, Research, Trends and Perspectives on Restaurant Tech

    The Association Weighs In: Data, Research, Trends and Perspectives on Restaurant Tech
    Jun 3 2024
    Unveiling the true potential of restaurant technology requires a blend of data analysis, research, accounting, and, most importantly, an understanding of the subject matter. From the floor of the 2024 National Restaurant Show, Rob is joined by Chief Information Officer Kevin Steele & Senior Vice President, Research & Knowledge Group, Hudson Riehle of the National Restaurant Association - two experts and perspectives from the association representing our industry.

    The trio start their conversation about the state of technology in the restaurant industry. According to an Restaurant Association survey, labor recruitment continues to be the biggest challenge for operators. And on the back of COVID, this continues to propel the use of technology at restaurants. Because technology is still so young in the industry, it’s imperative to for operators to understand what they are purchasing from technology providers - and be able to challenge those suppliers to making sure customer data, for example, Is safe.

    At the National Restaurant Show, technology is omnipresent. Where 15 years ago a Technology Pavilion did not exist, now tech can be found throughout the entire show and sessions. As it relates to technology, Kevin mentions the Association is focused on education, bringing practitioners together to find a mutual understanding, and finding solutions for the industry with growing challenges and threats requiring a focus on cybersecurity.

    Tune in to this captivating episode of TechBytes, recorded live at the National Restaurant Show 2024, to gain insights into the pivotal role of operators in comprehending technology and to discover the Restaurant Association’s initiatives aimed at facilitating this understanding.
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    32 mins
  • Tech From the Show Floor: The Industry Weighs In

    Tech From the Show Floor: The Industry Weighs In
    May 28 2024
    In this special edition of TechBytes, 4 industry experts invited by the National Restaurant Association Show, sit down tor a conversation with Rob Grimes at the IFBTA’s TechDesk. Representing an association, an operator, and a technology supplier, each guest shares their thoughts on technology from varying points of view.

    The episode kicks off with Kelly Esten, Head of Marketing & Partnerships at Toast, and Kim DeCarolis, SVP of Strategic Growth with Craveworthy Brands who offer the supplier and operator perspective. The conversation concludes with a sneak peek of next week’s episode with the National Restaurant Association’s Hudson Riehle, SVP Research & Knowledge and Kevin Steele, Chief Information Officer.

    This year’s show was attended by more than 58,000 foodservice professionals from 124 countries, and boasted over 2,200 exhibitors, with 34% being first-time participants. Tune in to hear our guests weigh in on their observations of technology featured at the show, their views on current challenges operators face, and how technology impacts the industry and helps to address these challenges.
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    40 mins
  • The Tech Beat: The Editors Weigh In

    The Tech Beat: The Editors Weigh In
    May 21 2024
    In the very first edition of TechBytes, Rob Grimes has a tech conversation from the floor of the National Restaurant Show 2024, with Joanna Fantozzi, Senior Editor of Nation’s Restaurant News & Joe Guszkowski, Senior Editor of Restaurant Business.

    The trio started the conversation by discussing the world of restaurant technology prior, during and after COVID - coming into present day. Joe mentions that QR codes is one technology that was non-existent almost a joke prior to COVID, but now they are omnipresent. Ghost Kitchens have had the opposite trajectory. During the early stages of COVID, Ghost Kitchens were seen as the future of the restaurant industry however the support has fizzled as consumers expressed concern over food quality and real estate was put back in play as operations reopened. And now things have morphed into Virtual Brands and Dark Kitchens.

    Moving over into the technology featured at this year’s Restaurant Show - the topic of Artificial Intelligence is brought up. Nearly every tech company at the show has some sort of AI offering. What is behind all of this in reality, is the amount of data available and how the technology providers use it in their applications and make it available to their customers to help them operate. Data makes the restaurant experience more personalized, gains insights about customers, and feeds AI applications. Other technologies broadly featured are robotics, kiosks, and of course POS.

    Tune in to enjoy the inaugural episode of TechBytes filmed on location at National Restaurant Show 2024 to see what those that cover the industry see, experience and predict in the tech that enables the future of restaurants.
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    42 mins
Art Management Food & Wine Economics
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