In this episode of the 'Ready Yet' podcast, join me as I chat with Richard Wildman about vital strategies for small business owners to enhance their customer experience. Richard, an esteemed author and consultant, draws from his diverse background to explain the importance of customer engagement and personalized service. We dive into why businesses often fail to adjust to market changes and how they can develop more humanized and emotionally engaging approaches to retain clients. Richard also shares his inspiring journey and offers practical advice on how to implement effective customer-centric strategies in today's evolving marketplace.

GUEST RESOURCES

Richard Weylman was orphaned at age 6, and lived in nineteen foster homes and attended eleven different schools. Rather than becoming victim of those circumstances, he overcame them and has had remarkable business success including as an award-winning general sales manager of Rolls Royce to heading sales and marketing for the Robb Report- A Magazine for the Luxury Lifestyle from its inception until its record liquidity event. A Hall of Fame inducted Keynote Speaker, Richard has also been inducted into the Customer Experience Hall Of Fame for his legendary work helping brands engage with and retain their customers. Finally, he is a Horatio- Alger nominee for his philanthropic work on behalf of orphans and widows.

Richard is also the author of two international bestsellers, the latest of which, The Power of Why: Breaking Out in a Competitive Marketplace is in seven languages and is also a CEO Reads best seller. His most recent book, 100 Proven Ways to Acquire and Keep Clients for Life, is available on Amazon or your favorite bookstore.

https://richardweylman.com

https://www.linkedin.com/in/richard-weylman-8a087026

https://www.youtube.com/@RichardWeylman

https://x.com/richard_weylman

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My guest today is Mark J. Carter, a passionate advocate for mastermind groups and mentoring programs. Mark shares his 20-year journey of running mastermind groups both offline and online, and his experience from interviewing successful people for his book Idea Climbing.

Join us as we dive into the use of podcasting as a powerful networking tool and the importance of maintaining authenticity in relationships. Mark discusses his approach to podcasting, the pitfalls of using it purely for prospecting, and his new venture into helping B2B entrepreneurs through interviews and online classes. We also touch upon the significance of building genuine connections and avoiding bait-and-switch tactics.

GUEST RESOURCES

Mark J. Carter has always been curious about how successful people got where they are in life. He has been interviewing successful people for 24 years, posting interviews online for 11 of those years. Mark’s other projects include events and marketing initiatives. He has collaborated with TED’s founder Richard Saul Wurman to create a world-class conference and helped with branding for the world’s largest chapter of Meeting Professionals International (MPI).

Mark has launched book tours and events for New York Times best-selling business authors, helping them share their big ideas with the world. Mark still enjoys interviewing people and posts many of the interviews on his YouTube station and his Idea Climbing podcast and Idea Climbing internet radio show. Mark’s interviews culminated in his recent book, Idea Climbing: How to Create a Support System for Your Next Big Idea.

www.MarkJCarter.com

www.markjcartertv.com

www.facebook.com/mjcarter

www.linkedin.com/in/mjcarter

twitter.com/mjcarter

www.youtube.com/@markjcarter

www.IdeaClimbingBook.com

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My guest today is Adi Klevitt, a Process Consultant whose passion is to bring order and organization into businesses and help them grow and scale by creating, documenting, and implementing business processes and procedures. Adi shares her journey in process improvement, starting her own business, and the impact of documenting and optimizing business processes.

Join us as we discuss the reasons businesses often stay in reaction mode, the importance of aligning processes with the company's voice, and practical steps for getting started. Adi also highlights common pitfalls and provides actionable insights for businesses looking to improve their operations.

GUEST RESOURCES

Adi is the leader and visionary of Business Success Consulting Group. Her twenty-five years of knowledge and experience as a trained Industrial Engineer, management consultant, and business executive give her a unique understanding of the challenges businesses face. Adi utilizes her practical know-how and wisdom to successfully help organizations and companies of any size dramatically improve their efficiency and performance. By leveraging her ability to understand business processes as well as people and drawing on her high-caliber skills in vital areas of personnel management, finance, and operations, Adi can help virtually any business owner achieve their goals and bring order to their lives.

www.bizsuccesscg.com

www.linkedin.com/in/adiklevit

www.facebook.com/BizSuccesscg

www.bizsuccesscg.com/podcast

www.youtube.com/@adiklevit86

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In this episode of the Ready Yet?! Podcast, we are exploring how combining social justice, spirituality, and small business can lead to a more conscientious way of working. My guest today is Mark Silver, founder of Heart of Business. In this episode, Mark shares his journey of helping over 4,500 business owners over the past 24 years and advocates for a mindful approach to merging the inner and outer aspects of business, helping businesses thrive in ethically conscious ways. Join us as we discuss the importance of community in business, the natural world's parallels to business, the importance of balance, and the significance of vulnerability and authenticity.

GUEST RESOURCES:

​​Since 1999, Mark Silver, M.Div., has worked with heart-centered entrepreneurs to help them realize that every act of business can be an act of love. Mark is one of the pioneers in integrating real spirituality with the nitty-gritty of small business, he founded Heart of Business, Inc in 2001. A designated Master Teacher within his Sufi lineage, he has received his Masters of Divinity. As a coach, teacher and spiritual healer, he has facilitated thousands of individual sessions with entrepreneurs and has led hundreds of classes, seminars, groups and retreats. His weekly writings and teachings are followed by thousands of people around the globe. A fourth generation entrepreneur, prior to Heart of Business Mark ran a distribution business, turned around a struggling non-profit magazine, and worked as a paramedic in the San Francisco Bay Area.

https://www.heartofbusiness.com

https://www.linkedin.com/in/marksilverhob

https://www.facebook.com/mark.h.silver

https://www.instagram.com/mark_silver

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My guest today is Corey Disson, a Social Media, Self-reliance & Mental Toughness Evangelist, who teaches entrepreneurs how to go get it in marketing. Join us as we explore the foundational belief that simple interactions can lead to meaningful relationships and opportunities, along with the topics of happiness, self-awareness, and the detrimental impact of a victim mentality, advocating for a proactive, determined mindset to navigate life's challenges.

We also discuss Disson's book, Going the Distance, which is a unique blend of self-help guidance, motivational speech, and memoir, offering readers '10 Rounds to a Championship Life and Career.'

Disson shares his journey and the life lessons he's learned, emphasizing the importance of resilience, self-reliance, and taking action towards achieving one's dreams. Through personal anecdotes and reflections on his professional journey, Disson illustrates how a disciplined, work-driven approach, combined with the willingness to embrace opportunities and learn from others, can lead to fulfillment and success.

GUEST RESOURCES

https://www.linkedin.com/in/coreydissin

https://coreydissin.com

https://www.instagram.com/thecoreydissin

https://www.facebook.com/GoGetItWithCoreyDissin

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My guest on this episode of the Ready Yet?! Podcast is Raquel Bruno, a talent producer, talent booker, and executive producer with over 30 years in the entertainment industry. Raquel shares her journey of adapting to changes within the industry, from navigating the challenges of live television and strikes to making a strategic shift in her career towards mentoring and coaching through her company, Drive Entertainment Group. Join us as we discuss the importance of finding a life balance, the value of education in one's field, and the significance of making money in alignment with personal values and happiness.

We also touch on broader themes such as the necessity of adapting to change, the struggles of working in a volatile industry, and the empowerment of making bold career moves. Raquel emphasizes the importance of creating opportunities for others, particularly in conversations about gender and economic inequality, and how personal growth and spiritual enlightenment have informed her path. This episode explores themes of reinvention, resilience, and the pursuit of a fulfilling career and life amidst uncertainty.

GUEST RESOURCES

https://www.linkedin.com/in/raquel-bruno-067b0b2

https://www.driveentertainmentgroup.com

https://www.instagram.com/raquellovesdrive

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My guest on this episode of the Ready Yet?! Podcast is Daryl Urbanski, a business coach and host of The Best Business Podcast. Join us as we discuss Daryl’s extensive experience in helping businesses attract and retain customers. He recounts his journey, from starting an agency and living in Vietnam to conducting workshops and identifying critical success factors for business success.

Woven into the conversation are insights on personal disciplines like fitness, the importance of direct response marketing versus branding, and the critical role of developing a well-rounded strategy for success in business. We also cover the importance of adaptability, leadership, and having a robust network. Daryl emphasizes the value of scientific research in validating the effectiveness of business gurus and programs, revealing eight critical success factors they've identified. The episode ends with Daryl discussing his Habit Hero program and an upcoming book, underscoring the importance of daily habit tracking and weekly challenges for achieving business success.

GUEST RESOURCES

https://www.linkedin.com/in/darylurbanski

https://members.bestbusinesscoach.ca/are-you-a-habit-hero-assessment-quiz/

https://members.bestbusinesscoach.ca/ancient-secrets-lead-generation

https://podcasts.apple.com/us/podcast/the-best-business-podcast-with-daryl-urbanski/id953821164

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My guest on his episode of the Ready Yet podcast is Stefan Zavalin, founder of The Professional Unicorn. Listen in as we have a candid conversation about the importance of authenticity and humanity in business. Stefan shares his journey, emphasizing the crucial role of being vulnerable and truly oneself in both business and content creation. He discusses overcoming insecurities by naming his company 'The Professional Unicorn' and delves into the significance of personal branding and the challenges of differentiating oneself in a market saturated by AI-generated content. Our discussion also covers the pitfalls of perfectionism and the power of saying no, aiming to inspire listeners to embrace their uniqueness and build a personal brand that reflects their authentic selves.

Dr. Stefan Zavalin is The Professional Unicorn. After losing his vision in graduate school, Stefan not only finished his degree, but went on to work in the clinic, start a business, write a book, and give a TEDx Talk. He now empowers entrepreneurs with creative communication in their business which eliminates any chance of competition by creating content that shows their actual unique human side through video and other magical mediums.

https://www.stefanzavalin.com

https://www.linkedin.com/in/stefan-zavalin-365b6960

https://www.youtube.com/channel/UCxsyHU9spurLF2rZg0cVBoQ

https://www.instagram.com/stefan.zavalin

Connect as a Human First: A simplified path to creating compelling content

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Conquer Your Business
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