Join us for an engaging discussion with a trailblazer in the multifamily industry. With a rich family legacy in the business and over two decades of experience, she founded Occupancy Heroes Incorporated. In this episode, she opens up about her family's deep-rooted legacy in real estate, her journey to entrepreneurship, and the importance of blending family and business. Tune in as she imparts invaluable insights and advice for aspiring leaders in the multifamily space.

Chiccorra Connor, a leading figure in the multifamily industry, is a two-time recipient of the Most Influential Women award (2020, 2021). With over 2 decades of experience in multifamily, she founded Occupancy Heroes Incorporated, renowned for its nationwide services aimed at assisting multifamily real estate owners and their teams in effectively managing, maintaining, and optimizing their properties through accelerated leasing, talent placement, training, and maintenance.

Chiccorra was also one of 100 entrepreneurs from across the country, invited to The White House to advocate for minority entrepreneurship.

LinkedIn: https://www.linkedin.com/in/chiccorra-connor-32aa851
Website: http://www.occupancyheroes.com

Hear from Chiccorra about:

• Selling her first house at the age of 14!
• The generations of family she has in property management.
• Her insights on having it all by blending family and business.
• How work life balance is different for everyone - there's no one-size-fits-all.
• Advocating and teaching her children about managing wealth.
• Her lessons learned from imposter syndrome.
• The freedom of letting go of unnecessary relationships.

Subscribe to and review the Multifamily Streamlined Podcast here.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.
Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !

Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.

Discover the heart of multifamily leadership with a visionary leader who has dedicated his career to building communities and fostering relationships. From his role as Chairman of the National Apartment Association to his philanthropic endeavors, his commitment to making a difference is evident. In this episode, he shares his insights into the multifamily industry, the power of intentional relationship-building, and the transformative impact of education. With a focus on building strong communities and empowering individuals, his journey is as inspiring as it is impactful.

Jerry Wilkinson is founder and Chairman of The Wilkinson Companies, a privately- held real estate investment and management firm. Since 1984, Wilkinson has directed the operations and growth of the Wilkinson Companies and its subsidiaries. Wilkinson served as 2012 Chairman of the National Apartment Association (NAA). He has previously served as President of the Georgia Apartment Association (GAA) and the Atlanta Apartment Association (AAA). He is a member of the NAA and GAA Hall of Fame. He received a B.S. in Electrical Engineering from Duke University, an MBA in Finance from the Wharton School and has done post graduate work at Harvard. He is the recipient of the 2023 Philanthropist of the Year for the Association of Fundraising Professionals, Greater Atlanta Chapter. He has served on several Boards including the Duke University School of Engineering BOV, Community Foundation for Greater Atlanta, LaGrange College, Apartment Life Inc., and the Atlanta Community Food Bank. He has taught Bible Study for over 30 years and has served as Chairman of Deacons for Dunwoody Baptist Church. Jerry has made 13 mission trips around the world including India, South Korea, South America, China, and the Soviet Union. He and his wife, Beverly, have three daughters and eight grandchildren, and split their time between Atlanta, Georgia and Amelia Island, Florida.

LinkedIn: https://www.linkedin.com/in/jerry-wilkinson-94b02330

Hear from Jerry about:

• His amazing career journey.
• The challenge with bigger organizations.
• The skills learned in our industry being transferrable.
• How he intentionally gets to know his teams and build a connection.
• The one thing that can't be taken from you.
• The important role of apartment associations.

Subscribe to and review the Multifamily Streamlined Podcast here.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.
Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !

Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.

Discover the evolution of rental housing solutions with our guest, a visionary leader who has been instrumental in driving change across the industry. With a wealth of experience spanning two decades, she has consistently sought innovative ways to improve outcomes for renters, operators, and investors. From her operations background to her addiction to problem-solving, our guest shares her insights into the multifamily industry and the prop tech landscape. Join us as we explore her remarkable journey, her dedication to mentoring and empowering women, and her perspective on work-life balance.

Janine Javonovic is the former EVP of Asset Optimization at RealPage, where she was instrumental in guiding the company from its inception and taking it public in 2010. She launched UrbanStreet in 2015, where she served as advisor to the industry’s top real estate and technology firms. As a board member and investor, Janine stepped in as CEO in 2023 to drive LeaseLock’s transformation of the industry’s approach to bad debt. Janine is a prop tech trailblazer. For more than 2 decades, she has been instrumental in delivering innovative and impactful solutions for rental housing developers, operators, investors and technology providers.

LinkedIn: https://www.linkedin.com/in/janine-steiner-jovanovic
Website: https://leaselock.com

Hear from Janine about:

• The hands on work experience she had growing up.
• How she started and evolved in prop tech.
• The two pinnacle moments in her career.
• Her battle with the traditional mom role.
• The one trait she is passionate about and always looks for in people.
• The importance of making decisions based on what fulfills you.

Subscribe to and review the Multifamily Streamlined Podcast here.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.
Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !

Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.

Step into the world of multifamily development with our guest, a seasoned developer with a passion for creating vibrant and resilient communities. With a track record of delivering over 4,000 multifamily units across multiple states, she brings a wealth of experience and insight to the table. In this episode, we explore her innovative approach to incorporating wellness themes into design and operations, leveraging technology to enhance the resident experience, and future-proofing assets for long-term success. From her academic background in real estate development to her hands-on experience in construction engineering, our guest shares valuable lessons and strategies for creating positive impact through intentional development. Tune in and discover how thoughtful design and forward-thinking practices are shaping the future of multifamily living.

Caroleen Wilkes is Vice President of Development at Wood Partners. With 13 years of experience in commercial real estate and construction, she has led teams in the successful delivery of 4,000+ multi-family units, 600,000+ SF of office space and multiple hospitality concepts.

Caroleen is passionate about using development to both enhance communities and improve portfolio performance through the integration of technology, wellness and sustainability. Her triple bottom line focus on the built environment continues to manifest through research and development projects, spearheading corporate sustainability initiatives and avid volunteer service on non-profit boards.

Caroleen is a proud Buckeye having been born and raised in Ohio with a Bachelors degree from The Ohio State University. She moved to Nashville 10 years ago to attain her Masters degree from Vanderbilt University and since has been grateful to call Nashville home.

Hear from Caroleen about:

• Creating her own curriculum in college.
• How she deepened her knowledge in the development and construction space.
• Her focus and passion on the wellness side of development.
• Future-proofing developments to last for decades.
• One thing she shares the industry should stop doing.

Subscribe to and review the Multifamily Streamlined Podcast here.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.
Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !

Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.

Join us for an enlightening discussion on the power of attitude in shaping workplace culture and fostering personal growth. Our guest, a sought-after conference speaker and bestselling author, shares his passion for empowering leaders to unlock their full potential through a positive mindset. Drawing from his own experiences and insights, he reveals how attitude influences behavior, relationships, and overall success. From navigating challenges to expressing gratitude, our guest offers practical tips for cultivating a winning attitude and driving positive change in your organization. Don't miss this candid conversation filled with valuable insights and actionable advice for a winning attitude in both your professional and personal life.

For nearly three decades , Sam Glenn’s inspirational and artistic speeches have impacted audiences of all sizes - some audiences as large as 75,000 people at stadium events. Sam has spoken for just about every industry you can imagine. When it comes to attitude - nobody is excluded. Organizations get better when their people get better and it all starts with attitude.

Today Sam Glenn is one of the most recognized and trusted keynote motivational speakers in the speaking industry. Audiences gravitate to his humor, relate to his stories and embrace his relevant ideas for improving their personal and professional life. Sam Glenn has been honored by being named Speaker of the Year on several occasions by meeting and event organizations and won two national awards for his training videos. He is the author of more than 30 books based on his research.

Sam’s most rewarding title in life is being called Dad by his three kids and husband by his super awesome wife. They currently reside in Indianapolis. However, Sam is originally from Minnesota.

Hear from Sam about:

• Taking zeros and F's whenever a speech was required in school.
• Learning to accept changes, challenges, and unexpected twists.
• The 3 key action words to help you put your best foot forward.
• A time in his life where he struggled.
• The power of gratitude and a thank you.

Subscribe to and review the Multifamily Streamlined Podcast here.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.
Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !

Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.

Discover the inspiring journey of a Senior Regional Manager with 25 years in the multifamily industry. From a hotel management background, she found her true calling in multifamily, where she shares invaluable leadership lessons and insights. Gain practical advice and wisdom from her experiences, shaped by her entrepreneurial mother's influence. Join us for a captivating exploration of fulfillment, leadership, and the rewarding experience of giving back and mentoring others.

Latoya Patterson, Senior Regional Manager of Ginkgo Residential has been affiliated with property management for 25 years. Latoya joined Ginkgo Residential in 2007. Ginkgo’s mission is to provide reasonably priced, high quality housing that is energy efficient and environmentally sensitive. Latoya is responsible for overseeing 8 multi-family assets between Greensboro and Raleigh/Durham which accounts for a total of 1,566 units.

She holds a NC Real Estate Brokers License, the NAAEI Certified Apartment Portfolio Supervisor (CAPS), and Certified Apartment Manager (CAM) designations, and the Housing Credit Certified Professional (HCCP) for affordable housing designation through the National Home Builders Association.

Latoya is a proud graduate of North Carolina Central University and holds a Bachelor of Business Administration degree. She was inducted into the Apartment Association Hall of Fame in 2022. Additionally, Latoya graduated from the Apartment Association of North Carolina’s Leadership Lyceum program and completed training through NAAEI’s Leadership Experience: Powered by Dale Carnegie. She was awarded PTAA’s (Piedmont Triad Apartment Association) Regional Manager of the Year in 2017. Latoya currently serves on AANC’s Education Committee and was an active TAA (Triangle Apartment Association) Board of Directors Member for 9 years & Past President. She serves on the Copper Circle Board of Directors, an emerging entity of TAA’s New Lease on Life for affordable housing and Education Foundation. She was past President of TAAEF (Triangle Apartment Association Education Foundation).

Latoya enjoys spending time with family and friends, volunteering, caring for her mom, and roaming the aisles of Target.

Hear from Latoya about:

• Her success and hiring the right people.
• How she leads by example and is a resource for her teams.
• Who is her influential role model.
• Coaching her teams to think about the why and to share their input.
• Her passion and why she gives back.
• The one thing she would tell her younger self.

Subscribe to and review the Multifamily Streamlined Podcast here.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.
Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !

Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.

Join us as we explore the remarkable journey of former NFL player and bestselling author, 'The Hitman,' as he shares his transition from dominating the field to empowering others off the field. Drawing from his experiences, he emphasizes the importance of connecting with your team, sharing the vision, and gaining self-awareness. Tune in to discover the power of love and accountability in unlocking greatness.

Thomas R. Williams, acclaimed author of "Permission to DREAM," "The Relentless Pursuit of Greatness," and "DIG," is more than a professional speaker – he's a force of inspiration. As a key member of The Jon Gordon Speaking team, Thomas brings a symphony of passion and purpose to talks on "The Energy Bus" and "The Power of Positive Leadership."

Beyond stages, he guides college and pro athletes in transitioning beyond the scoreboard, emphasizing that greatness extends beyond the scoreboard. A USC graduate and former NFL player, known as "The Hitman," he helped lead USC's football team to a remarkable record of 59-6 and won 2 National Championships.

Selected 155th in the 2008 NFL Draft, Thomas mastered teamwork, mental toughness, and leadership during his five-year football career. After a 2012 career-ending injury, he seamlessly transitioned from a game changer to a life changer, helping others uncover winning solutions. Thomas R. Williams isn't just a speaker; he's a living testament to resilience and greatness. Get ready to be inspired – Thomas is here to ignite your journey!

Husband, Father and Professional Reminder (Job Title).

Here from Thomas about:

• How leaders miss the fact that you have to share the vision.
• Connecting with your team in order to lead them.
• How great coaches never connect with the player, but the person.
• The lessons learned from his favorite show Undercover Boss.
• Where the magic happens with the power of connection.
• Our blind spots and finding those who can speak truth into our lives.
• Tell the truth Mondays.
• Getting into alignment to course correct.

Subscribe to and review the Multifamily Streamlined Podcast here.

Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.
Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !

Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.

In this episode, we sit down with the Chief Operating Officer of Lake City Living. With a passion for property management that traces back to her very first lease, she's now at the forefront of creating, supporting, and executing corporate growth and operations initiatives. With a keen focus on building a winning culture, multiplying leaders, and harnessing the power of technology, she's leading the charge towards greater operational excellence and resident satisfaction. From her early dreams of apartment ownership to her current role at the helm of a new owner managed organization, her journey is a testament to the transformative impact of authentic leadership and unwavering dedication.

Wendy Dorchester, CAPS, is the Chief Operating Officer for Lake City Living, an owner operator focused on buying and creating value with assets in the Southeastern United States. She is charged with creating, supporting and executing corporate growth and operations initiatives. Through a winning culture, she is focused on multiplying leaders and increasing the use of technology at all levels; her passion for the Apartment industry is evident throughout her career. She also serves at the National Apartment Association level on the Education Advisory Board and Operations committee. Locally, she is a board member of Entryway, a national non-profit partnering with the apartment industry to create jobs and housing for situationally homeless individuals.

Hear from Wendy about:

• Her love for property management since her very first lease.
• How she talks to people daily about how wonderful the industry is.
• Her dream of owning multifamily properties.
• The importance of loyalty and how that translates to better property performance.
• The industry growing up together - today's leasing consultant could later be the next VP and today's maintenance tech could later be the next VP of Facilities.
• What she credits her success to.
• The traits she would instill in every employee.
• The crippling effect of burnout.
• Her ways of recharging and refocusing.

Subscribe to and review the Multifamily Streamlined Podcast here.

Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.
Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !

Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.