Navigating Feedback Across Generations in Leadership

In this episode, we tackle the complexities of delivering effective feedback across different generations within a team. We focus on Mei, a young project manager in Singapore, who faces the challenge of addressing performance issues with Raj, a seasoned software developer with over two decades of experience.

We discuss the unique challenges young leaders may encounter when managing older or more experienced team members. The conversation includes strategies for tailoring feedback that respects their expertise while still addressing current performance concerns. Key points cover the importance of having the right mindset before giving feedback, clarifying intent, fostering a growth mindset, and steps to follow when feedback reveals deeper performance issues. The episode highlights the leader's role in leveraging individual talents for team success, avoiding competition on expertise, and how to approach sensitive feedback conversations with respect and mutual understanding.

00:00 Introduction to Cross-Generational Feedback

00:12 Understanding the Challenge: Mei's Dilemma

00:54 Preparing for Feedback: Strategies and Mindset

05:04 Navigating the Feedback Conversation with Raj

09:05 Listening and Problem Solving: Engaging Raj

17:19 Concluding Thoughts and Next Steps

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Before you go:

• Case examples for LEAD NEXT Podcast - Submit your case example! In each podcast episode we discuss one leadership situation. I'd love to hear from you if you have any challenging situations that you would like me to address in an episode. Submit your suggestions through this form!

Mentioned in this episode:

I created a free cheat sheet packed with scripts, words and sentences to use in the most tricky feedback situations, like giving feedback to a new hire or to someone who thinks they are the best performer ever, but actually have some serious things to work on. Make sure you grab this right away through this link, so you can keep it at hand whenever you face any of these situations.

Say It Right

Navigating High Potential Employees and the Challenge of Overpromising

In this episode, we explore how to manage high potential employees who may risk overpromising and underdelivering. We delve into the case of Viet, who works at a digital marketing agency in Hanoi. His senior manager, Tran, plans to discuss managing expectations and promoting sustainable growth during a one-on-one meeting with Viet.

We cover strategies for recognizing Viet's contributions while guiding him to manage the risks of his overeagerness. The discussion emphasizes the importance of exploring underlying beliefs and mindsets, providing fact-based feedback, and creating a supportive environment that builds trust and fosters growth.

00:00 Introduction to Belief Systems and Their Impact

00:29 The Rising Star: A Case Study on Managing Expectations

01:04 Strategies for Effective Feedback and Growth

02:44 Understanding and Rewiring Mindsets for Success

05:04 Practical Steps for Constructive Feedback and Support

12:09 Concluding Thoughts on Leadership and Feedback

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Before you go:

• Case examples for LEAD NEXT Podcast - Submit your case example! In each podcast episode we discuss one leadership situation. I'd love to hear from you if you have any challenging situations that you would like me to address in an episode. Submit your suggestions through this form!

Mentioned in this episode:

I made a free checklist that lays out all the steps in how to prepare well if you’re giving feedback to someone. I don’t have to tell you that being well prepared makes all the difference. So go ahead and download this simple one-pager for free from this link.

Prep Like A Pro

Managing Remote Teams: Strategies for Effective Communication and Performance

In this episode, we explore the challenges and strategies for managing remote teams effectively. We spotlight Devi, a project manager in Jakarta, who strives to maintain unity within her team and ensure that Nat, a team member based in Bangkok, remains integrated and meets his deadlines.

We provide actionable advice for managing remote work. This includes being explicit in all communications, consistently checking in with team members, effectively utilizing online collaboration tools, and fostering personal connections to build trust. Additionally, we recommend organizing virtual or in-person gatherings to strengthen team bonds and improve collaboration, ultimately aimed at boosting team performance and project success in remote settings.

00:00 Introduction to Remote Team Feedback

00:33 Devi's Challenge with Remote Team Management

00:56 Strategies for Enhancing Team Cohesion Remotely

01:43 The Importance of Clear Communication in Remote Work

02:42 Setting Expectations and Providing Feedback

05:39 Regular Check-ins and Utilizing Collaboration Tools

10:45 Creating Personal Connections in Remote Teams

12:03 Conclusion and Call for Feedback

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Before you go:

• Case examples for LEAD NEXT Podcast - Submit your case example! In each podcast episode we discuss one leadership situation. I'd love to hear from you if you have any challenging situations that you would like me to address in an episode. Submit your suggestions through this form!

Mentioned in this episode:

I created a free cheat sheet packed with scripts, words and sentences to use in the most tricky feedback situations, like giving feedback to a new hire or to someone who thinks they are the best performer ever, but actually have some serious things to work on. Make sure you grab this right away through this link, so you can keep it at hand whenever you face any of these situations.

Say It Right