When companies began designing hybrid workplaces, they came to an unexpected discovery... managers would now be responsible for two employee experiences — remote and in-office. Both at the same time. From one location to another.

In this episode, Sonia explores how best to get hybrid teams on the same page, what it takes to lead from home when your team is in the office, and why it takes extra effort to build trust in a hybrid environment.

Betsy Bula, all-remote evangelist at GitLab, explains what proximity bias is and why providing equal access to technology is even more important in a hybrid workplace.

Heidi K. Gardner from Harvard Law School teaches us how building a trust staircase fosters both competence trust and interpersonal trust in hybrid teams.

Jason McMaster, head equipment manager for the Winnipeg Jets, gives us a behind-the-scenes peek at how he has successfully managed a hybrid workplace during away games for more than a decade.

Learn more about the podcast at fortheloveofwork.ca. Or rate or review the show here. We'd love to know what you think.

Belonging means you feel seen for your unique contributions, connected to your coworkers, and supported in your daily life and career development. Offering a culture of belonging is an increasing priority for companies, and a lot of the responsibility for building it falls to new and middle managers.

In this episode, we'll explore the key elements of creating a sense of belonging in your team: how to work against bias, the downsides of being an insider, and how to be an ally.

Pooja Jain-Link, Executive Vice President at  Coqual, explains what belonging actually means, the pitfalls we need to be mindful of,  and how it applies to all of us.

Stephanie Creary, Professor of Management at the Wharton School, provides step by step examples of things you can do with your own team to foster belonging, including her LEAP system.

Learn more about the podcast at fortheloveofwork.ca. Or rate or review the show here. We'd love to know what you think.

Emotional intelligence is the ability to read emotions in yourself and those around you, then adjust your behaviour accordingly. This is the superpower of listening. But it isn’t something that happens automatically — listening at work takes intention and serious know-how.

In this episode, you’ll learn how to hear what people are not saying, how to practice psychological safety, and how to use active listening to draw your team closer together.

Helena Seo, Head of Design at Doordash, HelenaSeo, teaches Sonia the Korean art of listening called noon-chi, and how reading between the lines helps her create a level playing field for employees of all kinds, especially in team meetings.

Nate Brown, Chief Experience Officer at Officium,  explains how serving customers in call centres taught him how to care for his employees as a manager.

HR expert Nora Jenkins Townson teaches you how to check in with team members using the 1-to-10 method and why silence is your best friend during one-on-ones.

Learn more about the podcast at fortheloveofwork.ca. Or rate or review the show here. We'd love to know what you think.