In this episode of the Refrigeration Mentor podcast, host Trevor Matthews talks with Jim Pape, CEO of The Arcticom Group, a team of companies that specializes in high-complexity commercial and industrial HVACR services across North America, about growing and scaling a company around great leadership. Jim talks about how they invest heavily in great management - a key to recruiting and retaining great employees, particularly in acquisitions where multiple companies are brought together. They also dive into the future of the trades, the need for increased awareness and entry points into the refrigeration and HVAC field, and the tremendous career and income opportunities in the trades.

In this episode, Trevor and Jim discuss:

-Employee retention strategies

-Investing in middle management for better retention

-Building a strong company culture for retention

-The future of recruitment and expansion

-Engaging the next generation in refrigeration

-How to consolidate companies effectively

-The future of CO2 refrigeration

-3 keys of building a business: profit, culture and retention

-How to retain good employees

-The unique and highly coveted skills of HVACR technicians

-The massive opportunities and career potential in the trades

-Continuing education and going to school later in life

-Re-emphasizing skilled work in high school

Helpful links and resources:

Learn more about The Arcticom Group

Email: hello@arcticomgroup.com

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