For every innovation and progression in digital technology bringing us new opportunities, they also potentially bring new attack surfaces, providing opportunities for the black hat community too!

This week Dave and Rob talk to Jeremy Snyder Founder and CEO of FireTail about Cyber in a world of APIs and micro services, new challenges and vulnerabilities that are introduced, why traditional Cyber techniques are becoming insufficient and we celebrate World Password Day!

TLDR:
03:00 The three dot stress
06:00 Cloud Conversation with Jeremy Snyder
41:00 Pa55w0rds, p@sswords, password1234s
49:30 The summer and Arsenal’s end of season run!

Guest
Jeremy Snyder: https://www.linkedin.com/in/jeremysnyder/

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production
Marcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/
Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

AI-driven platforms for automating multiple management workflows are increasingly common place in todays enterprises. However, the potential to exploit these platforms currently exceeds implementation footprints.

This week Dave, Sjoukje & Rob talk to Gretchen Alarcon, SVP & GM, Employee Workflows Products at ServiceNow about automating IT service management, IT operations management and IT business management, just digitising what is there vs. rethinking, how AI fits in and questions just how many of todays traditional management workflows can be automated.

TLDR:
01:09 Does internet search have future?
06:00 Cloud conversation with Gretchen Alarcon
34:30 The next big thing in automation
40:40 Knowledge 2024 & moving to Ohio!

Guest
Gretchen Alarcon: https://www.linkedin.com/in/gretchenalarcon/

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production
Marcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/
Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

In the second part of our occasional series, looking directly at the digitalisation journeys and challenges of the worlds leading companies with their leaders, we are focusing on Unilever, one of the world’s largest consumer goods companies.

They believe that digitalisation allows them to respond to customer expectations, supply chain disruption, cost inflation and the impact of an escalating climate crisis by unlocking radical new levels of collaboration, capability and consumer centricity.

Dave, Sjoukje & Rob talk to Juan Carlos Parada, Global Head of Customer Operations at Unilever about what a digital version of Unilever means, the excitement and anxiety of digitalisation, the challenges in leading such a scale transformation and the personal learnings from the journey.

TLDR:
01:30 Big tech vs nation state confusion
04:37 Cloud conversation with Juan Carlos Parada
57:22 Top customer experience trends
01:00:32 Digital immersion!

Guest
Juan Carlos Parada: https://www.linkedin.com/in/juan-carlos-parada-3065303/

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production
Marcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/
Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/