Episodes

  • Must Marketing Always Start From Scratch - The Quest to End the Snowflake Problem | Jonathan Knowles
    Jun 18 2024

    A CMO Confidential Interview with Jonathan Knowles, former CMO of Nupremis, Senior Strategist at Wolff Olins and Founder of Type 2 Consulting. Jonathan discusses ANA-sponsored research into why so many CMO's have to start from zero when defining their objectives and KPIs with the C-Suite. A categorization of over 500 marketing papers identified 6 approaches to marketing - Product, Brand, CLTV, ABM, Employee, and Performance - all with the objective of profitable growth. Key topics include: why industry context and financial structures matter; the difference between business and creative impacts; and Jonathan's belief that "Every time CFO's hear creativity they think of risk." Added bonus: a story about Polish debt restructuring.


    Unlocking Marketing's True Value: Insights from Top CMOs


    Welcome to another episode of CMO Confidential! Join 5-time CMO Mike Linton as he dives into the intricacies of marketing leadership with Jonathan Knowles, a seasoned CMO and Senior Strategist at Wolf Owens. Key topics include the "snowflake problem" in marketing, the development of a marketing toolbox for CFOs and CEOs, and the six primary models for structuring and evaluating marketing efforts.


    Tune in to hear from Jonathan Knowles, founder of Type 2 Consulting, as he shares invaluable insights on aligning marketing strategies with finance and accounting. Discover why starting from scratch in a new marketing role often leads to inconsistency, and how the ANA project aims to provide marketers with a head start through a set of standardized evaluation tools.


    This episode also covers the segmentation of the business world, clustering companies based on capital, employees, and innovation, and how to select the right marketing tools for different industry profiles. Hear practical advice on creating predictable, sustainable growth and the importance of creativity in maintaining brand relevance.


    Don't miss out on these expert insights! Subscribe to the CMO Confidential Newsletter for exclusive content, and be sure to like, share, and subscribe to our podcast on Spotify, Apple, YouTube, and the I Hear Everything Network. Stay ahead in your marketing career with CMO Confidential!


    #MarketingTrueValue #CustomerMarketing #MarketingDecisions #TopCmos #BrandFinance


    CHAPTERS:

    0:00 - Intro

    0:41 - What is the Snowflake Problem

    0:00 - Layering the Marketing Toolbox on Business Segments

    21:25 - Why Will This Effort Be Different

    22:58 - What Should Marketers Be Doing That They Aren’t Doing Now

    0:00 - Last question

    27:10 - Funniest story

    28:56 - Last piece of practical advice

    29:50 - Outro

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    31 mins
  • What Your CFO Wants to Tell You But Won't | Scott Lindquist | CMO Confidential
    Jun 11 2024

    A CMO Confidential Interview with Scott Lindquist, CFO for CNA Financial Corp, former CFO of Farmers Insurance and PwC Partner. Scott discusses the wide variety of CFO's, why insurance became a marketing hothouse, the importance of marketing math, and how to manage the Marketing CFO position. Key topics include: how investing in brands is a leap of faith; tips for presenting to boards, why he viewed himself as the "Chief Fun Officer;" and why he believes brands matter. Tune in to hear a great discussion on how to evaluate marketing investment through a cost of capital exercise.


    Discover the secrets of successful marketing CFOs in this episode of CMO Confidential, hosted by five-time CMO Mike Linton. Tune in to hear from Scott Linquist, the experienced Chief Financial Officer of CNA Financial, who shares invaluable insights into the complex relationship between CFOs and CMOs. Starting his career at Price Waterhouse Coopers and holding the CFO position at Farmers Insurance for over 13 years, Scott provides a unique perspective on the strategic partnership necessary for successful marketing.


    Key topics include:

    - The diverse roles of CFOs in the marketplace

    - The importance of strategic alignment between CFOs and CEOs

    - The evolution of marketing in the insurance industry

    - Practical advice for CMOs on building relationships with CFOs

    - How to effectively present marketing strategies and data to the finance community


    Scott also delves into the critical aspects of marketing math, brand valuation, and the dynamics of customer lifetime value. Don’t miss this engaging and informative discussion that’s packed with practical advice and expert insights.


    Subscribe to the CMO Confidential Newsletter for Exclusive Content and stay updated on all our latest episodes. Tune in now, marketers, advertisers, and business leaders!


    #CmoMikeLinton #MarketingPodcast #MarketingLeadership #InsuranceMarketing #CfoMarketingTips


    CHAPTERS:

    0:00 - Intro

    0:40 - Meet Scott

    1:52 - What Kind of CFOs are Out There

    5:12 - Marketing in the Insurance Industry

    7:49 - How the Industry Got to Where it is Today

    12:38 - Moving from B2C to B2B

    14:47 - How to Onboard the CFO

    18:12 - How Did You Become a Marketing Believer

    21:05 - How to Get a CFO to Believe in Marketing

    23:00 - Best and Worst Practices for Marketing Presentations

    25:25 - Managing the Marketing CFO

    27:18 - Last Question: Funniest Story and Practical Advice

    30:33 - Outro

    30:49 - Like, Share, Subscribe

    30:50 - Where to Find Our Shows

    31:21 - Mike Linton Sign Off

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    32 mins
  • An Update From the the B2B Marketing Front Lines | Carilu Dietrich
    Jun 4 2024

    CMO Confidential correspondent Carilu Deitrich, former CMO and hypergrowth advisor who helped take Atlassian public, joins us for the 4th time to talk about the ongoing challenge in the B2B space. Carilu discusses why business growth is slow for everything but AI and cybersecurity, and her belief that many players are fatigued after a long drive to improve efficiency during what she calls a "B2B Tech Recession." Key topics include: her obsession with sales; why "without a data strategy, you can't have an AI strategy;" and how aggressive companies are focused on growth and poaching talent. Tune in to hear why CMO's should focus on sales, growth insights, innovation and data.


    Welcome to another insightful episode of CMO Confidential, where we dive deep into AI in B2B marketing with Carilu Dietrich, former CMO of Atlassian and advisor to hypergrowth startups like Bill.com, 1Password, and Sprout Social. In this episode, hosted by 5-time CMO Mike Linton, we explore the dynamic strategies top CMOs are implementing right now to navigate the rapidly evolving landscape of B2B marketing.


    Key topics include:

    - The integration and impact of AI in B2B marketing

    - Navigating cybersecurity challenges in today’s market

    - Effective strategies for retaining and expanding customer bases

    - The importance of innovation and strategic investment in driving growth


    Tune in to hear Carilu's expert insights on how leading companies are leveraging AI to enhance efficiency and product effectiveness, and learn practical advice on aligning marketing and sales strategies for maximum impact. Don’t miss her take on the critical role of data management and how to prepare your team for the next generation of AI-driven marketing.


    Subscribe to CMO Confidential for more exclusive content and stay ahead in the competitive world of marketing. Join us on Spotify, Apple, YouTube, and the I Hear Everything Network. If you enjoyed this episode, please like and subscribe for more valuable insights and discussions. Stay safe, marketers!


    #ChiefMarketingOfficer #CmoConfidential #CybersecurityTrends #DataDrivenMarketing #CarrieLouDietrich


    CHAPTERS:

    0:00 - Intro

    1:24 - What's going on in B2B

    5:29 - How AI is changing B2B

    11:00 - What elite companies do in tough times

    14:28 - How to make marketing valuable in a downturn

    20:30 - Get your data in order

    23:20 - What should marketers and their agencies be thinking about or doing for the remainder of this year

    26:33 - Last question: What is the funniest story you can tell on the air or practical advice we haven’t talked about yet

    29:08 - OUTRO

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    30 mins
  • A Consultant Turns Professor Discusses the B-School Curriculum | Lynne Segall |
    May 21 2024

    A CMO Confidential Interview with Lynne Segall, Associate Dean at the Goizueta Business School at Emory University, formerly the Director of Talent and Organization Offering Development at Accenture. Lynne discusses the importance of students learning technical and theoretical skills along with the "harder to teach" softer skills like "how to get stuff done," the differences between Millennials and Gen Z, and why core conceptual classes still matter. Key topics include: why experiential learning is so important but so hard to teach; why she pushes students to "fully define the problem" to be solved; and some of the barriers slowing development of new b-school curricula. Tune in to hear why "good showmanship" can't cover up poor thinking.


    #CMO #BusinessPodcast #MarketingSuccess #LeadershipDevelopment #MarketingTechniques


    CHAPTERS:

    0:00 - Intro

    0:40 - Lynn Seagull Introduction

    1:40 - Are B-Schools Keeping Up with the Market Trends

    5:20 - Lynn's Business Classes

    11:00 - Showmanship in Business

    12:22 - Business Schools: Teaching "C" Skills Over Functions

    17:28 - Evaluating Leadership Skills

    18:08 - Desired Business School Curriculum by Companies

    19:58 - Gaps in Business School Education

    21:50 - Scaling Business Education

    26:26 - Experiential Learning in Business

    31:40 - Practical Advice for Business Students

    32:10 - Practical Career Advice

    32:35 - Funniest Business Story

    35:22 - Sign Off


    Linkedin: CMOConfidential

    Spotify: https://open.spotify.com/show/1MzXYx0wRB3thgZitlfJoS?si=406b1b98eca6470f

    Apple Podcast: https://podcasts.apple.com/us/podcast/cmo-confidential/id1668226567


    Subscribe to the CMO Confidential Newsletter for Exclusive Content: https://cmoconfidential.substack.com/


    Lynne Segall: https://www.linkedin.com/in/professor-lynne-segall/


    https://goizueta.emory.edu/

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    36 mins
  • What Marketers Talk About Behind Closed Doors | The Artificial Intelligence Edition | Babs Rangaiah
    May 14 2024

    In this episode, "What Marketers Talk About Behind Closed Doors | The Artificial Intelligence Edition," host Mike Linton, a five-time CMO, sits down with the illustrious Babs Rangaiah. Babs, the founder of CCBabs and a CMO Coach, delves deep into the pressing issues keeping today's marketers awake at night.


    Key topics include the impact of artificial intelligence on marketing strategies, the transformation of data and martech in a post-cookie world, and the evolving media landscape with platforms like TikTok and CTV. Babs also shares insights from his extensive career, including his work with IBM's Watson and his role in launching Paramount Plus.


    Tune in to hear Babs Rangaiah's expert advice on navigating the challenges and opportunities presented by AI, data management, and new media. Learn what top CMOs are saying about the future of marketing and how to stay ahead of the curve in this dynamic industry.


    Subscribe to the CMO Confidential Newsletter for exclusive content and stay connected with us on all major podcast platforms. Don't miss out on these invaluable marketing insights!


    #CustomerInsights #MarketingDecisions #MarketingChallenges #CommunicationSkills #MarketIntelligence


    #WorkforceChanges #SmallCompanyAi #HumanSkillsDevelopment #CtvAdvertising #CommunicationSkills


    CHAPTERS:

    0:00 - Intro

    1:44 - What keeps CMOs up at night

    7:17 - The new media landscape

    10:22 - Remote work

    14:09 - The CMO Role

    16:48 - AI in Marketing

    23:02 - Best AI pilots

    27:27 - Do you always need a human in the loop

    29:40 - What human skills will be most important in the future

    31:34 - Reframing

    34:45 - Practical advice

    36:48 - Outro

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    38 mins
  • Is Artificial Intelligence An Extinction Event For Marketing Agencies | Paul Roetzer |
    May 7 2024

    A CMO Confidential Interview with Paul Roetzer, Founder of the Marketing AI Institute and author of Marketing Artificial Intelligence. Paul discusses the rapid growth of the AI business, early impacts on agencies and marketing organizations, why you should be careful using AI with customer interactions, and how things will evolve to handle a "string of actions" versus specific tasks. Key topics include: why you should create an "AI Council" to stay on top of current and future innovations; why he thinks there will be AI Native agencies and AI Emergent agencies and all others will be obsolete; and how creating a roadmap allows you to think through the tech stack, employee capabilities and your partner ecosystem. Tune in to hear tips for interviewing and selecting AI vendors.


    #ai #aimarketing #marketingagency


    00:00 Introduction to CMO Confidential Podcast

    00:39 Meet Paul Reitzer: AI in Marketing Expert

    00:42 AI's Impact on the Marketing and Agency World

    01:59 Understanding AI's Current State and Future Potential

    05:13 Generative AI: Capabilities and Limitations

    10:36 AI's Legal and Practical Challenges for Agencies

    10:54 The Future of Agencies in an AI-Driven World

    32:02 Advice for Agencies and Marketers Navigating AI

    32:27 Closing Thoughts and Practical AI Advice


    Linkedin: CMOConfidential

    Spotify: https://open.spotify.com/show/1MzXYx0wRB3thgZitlfJoS?si=406b1b98eca6470f

    Apple Podcast: https://podcasts.apple.com/us/podcast/cmo-confidential/id1668226567


    Subscribe to the CMO Confidential Newsletter for Exclusive Content: https://cmoconfidential.substack.com/

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    35 mins
  • Are Business Schools Preparing Marketers for the Real World? | Mike Kitz | CMO Confidential |
    Apr 30 2024

    A CMO Confidential interview with Mike Kitz, Notre Dame Professor, former CMO of Office Max and P&G Brand Manager. Mike discusses the best ways to optimize your in school experience, why the abundance of marketing data may be crowding out long-term thinking, and the importance of learning "integration skills." Key topics include: the value of leadership and influencing skills; why presentation skills matter; and why "curiosity" is one of the best predictors of success. Tune in to hear how he made the switch from the C-Suite to academia.


    00:00 Welcome to CMO Confidential: Inside the World of Chief Marketing Officers

    00:43 The Real-World Readiness of Business School Marketers

    01:40 The Evolution of Marketing: From Creativity to Data-Driven Decisions

    04:22 Business School Curriculum: Is It Keeping Up with the Marketing World?

    06:31 The Importance of Soft Skills and Leadership in Marketing Education

    18:48 From Classroom to Career: Transitioning from Marketing Professional to Academic

    23:52 Final Thoughts and Advice for Aspiring Marketers


    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    28 mins
  • Tales From the Marketing Crypt - A Recovering CMO Tells All | Maryam Banikaraim | CMO Confidential |
    Apr 23 2024

    A CMO Confidential Interview with Maryam Banikarim, Managing Director of Most Powerful Women + Brainstorm Tech at Fortune, formerly the CMO of Hyatt Hotels, Nextdoor, Gannett, NBCU, and Univision. Maryam discusses what it's like to be a company's first chief marketing person, how to bring a boss who doesn't know marketing along, bridging the generational digital divide, and how tech really doesn't believe in marketing. Key topics include: why you should say yes to hard things; looking for "clues" during the interview; how success at your job doesn't protect you from company politics; and from her TED talk -- how to see life's obstacles as an obstacle course.


    Watch Maryam's @TEDx https://www.ted.com/talks/maryam_banikarim_life_s_an_obstacle_course_here_s_how_to_navigate_it?language=en


    Linkedin: CMOConfidential

    Spotify: https://open.spotify.com/show/1MzXYx0wRB3thgZitlfJoS?si=406b1b98eca6470f

    Apple Podcast: https://podcasts.apple.com/us/podcast/cmo-confidential/id1668226567


    #tedtalk #cmo #leadership


    00:00 Introduction to CMO Confidential

    00:37 Meet the Guest: Mariam Bannikarim's Marketing Journey

    01:54 The Ever-Changing State of Marketing

    03:40 Navigating the CMO Role: Challenges and Strategies

    05:47 Embracing Digital Transformation in Marketing

    07:33 The Importance of Continuous Learning and Adaptation

    14:26 Tales from the CMO Crypt: Overcoming Obstacles

    20:44 Navigating Misinformation in Marketing

    20:58 The Power of Sharing Knowledge in Competitive Fields

    21:22 Understanding the Long-Term Value of Branding

    21:50 The Challenges of Marketing in Tech Companies

    22:15 Crisis Management and the Importance of Preparation

    23:03 Insights from a Marketing Career: Recognizing Red Flags

    26:13 Embracing Challenges and the Journey of Self-Discovery

    29:43 Building Community and Reimagining Business in a Changing World

    31:56 The Journey from CMO to Community Builder

    34:36 Concluding Thoughts and Practical Advice

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    38 mins