On this episode, Andrew Allen has a conversation with the incredible Kyle Johnson, captain and owner of Coastal Waters Outfitters. Kyle shared his passion for fishing, his journey from military electrician to full-time fishing guide, and the thrill of providing unique on-the-water experiences on the Mississippi coast. He digs deep into his commitment to client satisfaction, environmental conservation, and his love for speckled trout fishing. Plus, he shares his favorite Pepsi product with the listeners. Hear Kyle's inspiring story and snag some expert fishing tips. Don't forget to check out his fishing trips at fishcoastalwaters.com. Tight lines and great listens, everyone!

3 Episode Key Takeaways

- Pursue your passion: Kyle emphasizes leaving a secure military career for the uncertainties of following his dream - a risk that has proved deeply fulfilling.

- Client relationships reign supreme: He dives into the necessity of building trust with clientele to garner repeat business. For Kyle, authentic communication is the lure that keeps his charter afloat.

- Adaptability is key: The fishing environment constantly changes; adapting to these shifts is vital. Kyle brings a similar approach to business - embracing technology for bookings and staying interactive through social media and educational webinars.

Show Overview

02:22 Kyle had mixed feelings about 9 to 5 work, took a risk.
03:34 Supporting content creation, taking risks, following passion.
11:49 Authenticity and effort in fishing tours emphasized.
17:57 Fishing trips usually successful; occasional bad luck.
22:52 Fishing tips, shifting islands, changing waterways.
30:01 Boat cleaned, head home, prep for tomorrow.
31:31. Setups for various fish, including sharks.
33:38 Fishing guide discusses overwhelming demands of business.
42:43 Fulfilling work, capturing memories, earning good pay.

On this episode, Andrew Allen talks with Chuck Kelly, owner of Chuck's Salon, as he recounts his childhood upbringing on the Mississippi Gulf Coast, his journey into the hairdressing industry, and the development of his successful salon business on the Gulf Coast. Chuck emphasizes the importance of providing a customer-centric experience in his salon, focusing on exceptional technical skills and personalized service for each guest. He discusses the challenges faced in the industry, such as the shift towards independent contractor models and the need to maintain high standards amidst changing trends.

Chuck Kelly reflects on transitioning to a smaller salon space, adapting to industry changes, and training the next generation of stylists. He highlights the significance of hiring based on personality rather than just technical skills, emphasizing the importance of empathy and customer engagement in the hairdressing profession. Chuck also touches on the impact of technology in the salon business, such as implementing online booking systems with strict reservation policies. Throughout the show, Chuck's dedication to maintaining quality service, fostering a positive work culture, and adapting to industry challenges shines through as key themes in his successful salon business. Enjoy the show!

3 Key Episode Takeaways

1. Importance of Personal Connection: Chuck Kelly emphasizes the significance of prioritizing the guest experience in his salon. He stresses the need for stylists to engage with clients, listen attentively, and tailor their services to individual preferences.

2. Training and Mentorship: Chuck highlights the value of apprenticeship and continuous learning in the beauty industry. He shares his approach of hiring based on personality and investing in training to develop technical skills, emphasizing the five-year path from hairdressing school to building a solid clientele.

3. Business Model Challenges: Chuck discusses the shift in salon business models towards independent contractors and the impact on traditional employer-based salons. He addresses the complexities of maintaining standards, control, and long-term viability while adapting to technological advancements like online booking.

This episode is made possible by Allen Beverages

Please subscribe, rate, and review The Bottled Up Podcast wherever you listen to your favorite podcasts.

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In this Bottled Up episode, host Andrew Allen sits down with special guest Tom Bennett, owner of Tom's Extreme Pizzeria in Ocean Springs, to delve into the world of running a successful business. Tom shares the challenges of finding reliable employees and navigating increasing costs, all while maintaining a casual, friendly environment at his pizzeria. They discuss the importance of quality, fresh ingredients, and the art of making the perfect pizza, including Tom's 31 specialty options. From bonsai trees to plans for franchising, they cover it all. So grab a slice of your favorite pizza and a Pepsi and join us for an insightful and delicious conversation on Bottled Up!

3 Key Episode Takeaways

1. Quality and Variety Matter: With 31 specialty pizzas and a commitment to using fresh, local ingredients, Tom emphasizes the importance of quality in attracting and retaining customers. His dedication to crafting unique, flavorful pizzas sets his pizzeria apart in a competitive market.

2. The Power of Reliable Employees: Tom values the contributions of his core team, recognizing the impact of having a trustworthy and dedicated staff. He emphasizes the significance of building strong relationships within the business and the challenges of finding and retaining exceptional employees.

3. Balancing Growth and Quality: Tom prioritizes maintaining consistency and excellence across locations as he considers expanding through franchising. His focus on ensuring the success and proven processes of the business before offering franchises highlights his dedication to upholding exceptional standards. 

Show Overview

01:48   Grateful for the relationship and mutual promotion.
06:11   Tom tasted famous pizza recipe, added more salt.
09:08   Fellow plant lover admires impressive banzai collection.
12:39    Product costs have increased due to COVID.
14:31   Identifying long-term employees, adding necessary supervisors.
19:04   Grateful for great reviews, considering franchise expansion.
26:04   Considering DoorDash, but currently managing deliveries in-house.

This episode is made possible by Allen Beverages

Please subscribe, rate, and review The Bottled Up Podcast wherever you listen to your favorite podcasts.

Want To Know More About Allen Beverages?

Website: allenbeverages.com

In this episode, Andrew Allen talks with special guests Duane Dyess and Jesus Ramirez from Allen Beverages. These long-time Allen Beverages team members discuss their experiences working under their legendary mentor, Andre, emphasizing the importance of following instructions and completing tasks diligently. Duane shares his extensive history at the company, working in various departments, while Jesus describes his transition to different roles. The group reflects on their close-knit work culture and the long tenure of their managers, emphasizing the strong family-like bond among colleagues and the support they received, particularly after Hurricane Katrina. They discuss the company's commitment to quick and efficient customer service, including personal assistance and 24-hour support. They also reminisce about memorable drinks sold and share wild stories from their time on route trucks. The episode concludes with a call to support local businesses and a reminder to email the show to learn more about Allen Beverages. Overall, the episode highlights Andre's strong influence and mentorship in the careers of the individuals featured, the supportive work environment, and the company's commitment to exemplary customer service.

3 Key Episode Takeaways:

- Mentorship Matters: Mentorship and guidance from influential leaders like Andre are pivotal in shaping successful careers and fostering a supportive work culture.

- Customer Service Excellence: The emphasis on quick, efficient, and over-the-top customer service, including 24-hour support and personalized assistance to ensure customer satisfaction.

- Nurturing Community: The profound impact of a close-knit work environment and the strength of a familial bond, especially in the face of challenges like Hurricane Katrina, emphasizing the importance of solidarity and support within a company.

Show Overview

01:23 First 2024 episode features Allen Beverages team
06:04 Andre's mentorship emphasized following directions and respect.
07:12 Worked in multiple company departments, starting young.
10:45 Business has changed a lot, good memories.
15:30 Overcoming tough times, finding fulfillment in work.
18:10 Leadership focuses on caring for employees' welfare.
22:28 Restructured service to invest in installation process.
28:12 Tales from the delivery truck and road
31:51 Working closely with Allen Beverages to meet needs.
35:46 Discussion on customer service, company culture, mentorship.

This episode is made possible by Allen Beverages

Please subscribe, rate, and review The Bottled Up Podcast wherever you listen to your favorite podcasts.

Want To Know More About Allen Beverages?

Website: allenbeverages.com

In this episode, host Andrew Allen welcomes guest Drake Killingsworth, owner of Killer Crab and Seafood Company. The conversation revolves around Drake's deep-rooted involvement in the seafood business, his strong family ties, and the challenges and successes of running a seafood restaurant.

Drake emphasizes the importance of personal relationships and appreciates the personalized customer service his restaurant receives from Pepsi employees. As the restaurant undergoes significant remodeling efforts, Andrew commends Drake and his brother for their hard work and business success. They discuss the restaurant's popular menu items, including the killer crab platter, frog grilled oysters, and gumbo, and the availability of Royal Reds shrimp throughout the year.

The discussion delves into the competitive seafood market, with Killer Crab and Seafood emphasizing competitive pricing and consistently fresh product offerings. Andrew expresses support for the company's commitment to community, pricing, and freshness, and Drake shares stories of his early experiences in the seafood industry, highlighting the menu diversity and seasonality.

Drake explains the restaurant's sourcing process, mainly from local fishermen, and the strong family bond that drives the business. They stress the importance of supporting local businesses and products to deliver fresher products.

The conversation also touches on Drake's early involvement in the seafood market, his unexpected transition to the restaurant business, and his family's support from a professional advisor to ensure compliance in their business operations. They also explore the significance of bait fish like pogies in the seafood industry and their role in catching crabs and shellfish.

Overall, the episode offers a rich insight into the competitive seafood market, the significance of family ties in running a business, and the commitment to providing fresh, high-quality products while supporting the local community.

3 Key Episode Takeaways

1. Embracing Local Support: Drake and his team at Killer Crab and Seafood understand the importance of supporting local fishermen, purchasing redfish, flounder, and speckled trout within their community. This local-first approach results in a better, fresher product and strengthens the bond within their community, creating a win-win situation for all involved.

2. Flourishing Family Business: The strong bond between Drake and his brother is evident in their successful joint venture. Their dedication to building a family-oriented and customer-centric business has contributed significantly to their remarkable success. It's inspiring to see the dynamic duo's unwavering commitment to excellence.

3. Community Engagement: The Killer Crab and Seafood Company greatly emphasizes community engagement and maintaining competitive prices without compromising the quality of their products. Through daily social media updates and personalized customer service, they sustain a consistent supply of fresh seafood while fostering loyalty within their customer base.

This episode is made possible by Allen Beverages

Please subscribe, rate, and review The Bottled Up Podcast wherever you listen to your favorite podcasts.

Want To Know More About Allen Beverages?

Website: allenbeverages.com

In today's episode, we have a special guest, Dave Melton, owner-operator of the popular Rockin' Chicken and Waffles restaurant. Joining our host, Andrew Allen, Dave shares his journey as an entrepreneur and his passion for music and radio. As they delve into the world of local business, they discuss the importance of customer satisfaction and the excellent service that sets Rockin' Chicken and Waffles apart from their competitors. From their strategic location off the interstate to their strong online presence, Dave and Andrew explore the keys to success in the restaurant industry. Get ready for some mouth-watering discussions as they dive into the menu, highlighting the signature chicken and waffles dish. Plus, they touch on the role of community involvement and the potential for growth in their area. Stay tuned for an inspiring conversation filled with insights and valuable lessons for local business owners and entrepreneurs. 

If you're a fan of chicken and waffles, you don't want to miss hearing about Rockin' Chicken and Waffles' delicious menu items, including their ever-popular chicken and waffles dish! Let's dive right into the delicious world of Rockin' Chicken and Waffles with Dave Melton on this episode of Bottled Up!

3 Key Episode Takeaways:

1. Customer service is king: It's crucial to prioritize customer satisfaction by offering excellent service and going above and beyond to meet their needs. 

2. Location matters: Choosing a strategic location and being easily accessible to customers, both online and offline, can significantly impact the success of your business.

3. Being part of the community: Engaging and supporting the local community not only strengthens your business's reputation but also opens doors to partnerships and growth opportunities.

This episode is made possible by Allen Beverages

Please subscribe, rate, and review The Bottled Up Podcast wherever you listen to your favorite podcasts.

Want To Know More About Allen Beverages?

Website: allenbeverages.com

Facebook: @allenbeverages

In today's episode, Andrew Allen talks with Ann Marie Walley, a stylist and the owner of Antonian Salon, with a passion for style, branding, and building strong relationships with her clients. Ann Marie takes us on a heartfelt journey as she shares her experiences serving clients and witnessing their lives' joys and sorrows. From weddings and first haircuts to proms and Mardi Gras, she has become an integral part of her clients' most memorable moments. We also delve into Ann Marie's path to owning a salon, her commitment to continuous education, and the challenges of balancing multiple roles. Join us as we uncover the secrets behind successful salon management, the power of customer service, and the importance of staying on the cutting edge of the industry. So sit back, relax, and get ready to hear the story behind the driving force of Antonian Studio. 

3 Key Episode Takeaways

1. Educate yourself and gain experience before opening a salon: Starting an apprenticeship or working under a seasoned stylist will provide invaluable knowledge and skills.

2. Focus on excellent customer service: It is crucial to understand your customers' preferences and make them feel comfortable and confident. People should always be at the forefront of your business.

3. Embrace personal growth and innovation: The beauty industry is ever-evolving, and it's essential to stay up-to-date with the latest trends and continuously learn. Step out of your comfort zone and embrace new challenges.

This episode is made possible by Allen Beverages

Please subscribe, rate, and review The Bottled Up Podcast wherever you listen to your favorite podcasts.

Want To Know More About Allen Beverages?

Website: allenbeverages.com

Facebook: @allenbeverages

Welcome back to another episode of Bottled Up, where we pop open the stories and lives of local business owners, artists, and unique characters! 

In this episode, we talk with Butch Simpson of Negrotto's Frame + Art, and he takes us on his journey from the military and humble beginnings to owning a successful custom framing shop and art gallery. Butch recounts how he found his way to the Mississippi Gulf Coast, the ups and downs of getting his business started, the aftermath of Katrina, and how he and his team at Negrotto's helped clients restore their damaged and thought-lost artwork and cherished family paintings. Plus, Butch discusses the gallery's plans for the future, including their marketing evolution into a more robust social media strategy and expanding their online reach to a growing market. 

Butch Simpson and his skilled team at Negrotto's Frame + Art are artists at what they do. Do yourself a favor and go check out everything these highly skilled framers and restorers can do. Plus, check out all the local art handpicked and selected but Butch at the gallery.

Again, thanks for listening, and go support local businesses and artists; they are the brush strokes and paint colors that make The Mississippi Coast so wonderful, prosperous, and unique.

This episode is made possible by Allen Beverages

Please subscribe, rate, and review The Bottled Up Podcast wherever you listen to your favorite podcasts.

Want To Know More About Allen Beverages?

Website: allenbeverages.com

Facebook: @allenbeverages