Hey everyone, today I’m joined by Logan Lyles.

Logan is the former VP of Sales & Customer Experience at Sweetfish, and now handles evangelism and content at Teamwork.com.

Logan has interviewed hundreds of agency owners and experts as the host of the podcast, Agency Life, and has countless insights from those conversations.

For a lot of today’s episode, we get into the findings from Teamwork.com’s State of Agency Operations report from 2023. I’ve added a link to the show notes so you can get a copy to follow along and see what we’re talking about.

In this episode, we discuss:

• How client expectations are changing and what to do about it
• Why agencies might struggle to keep projects on time and budget
• The need for AI in agency workflows
• and more…

You can learn more about Logan on LinkedIn.

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From the Episode:

State of Agency Operations Report

Agency Life Podcast

Bonus: Watch “The Client” from Teamwork.com

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Today’s episode is brought to you by ZenPilot.

There are lots of tools out there for agencies to manage projects. But any project issues aren’t usually caused by the tool. They’re from your own processes.

ZenPilot helps agencies implement their project management tools while streamlining operations, so your team can move from chaos to clarity.

You can see for yourself at ZenPilot.com.

-----------

Subscribe to the Agency Forward blog on Substack.

We have weekly blog content with practical advice to help you advance your agency.

-----------

Want to level up your agency? Get the Dynamic Agency Email Mini-Course

Explore the 5 biggest mistakes agency founders make trying to create a profitable and efficient business.

We're talking about the mistakes that lead to no one wanting what you offer, recreating mediocre assets, and becoming completely replaceable.

Yeah. It's worth reading.

5 emails. 5 mistakes. 5 strategies to fix them.

Get it at DynamicAgencyCourse.com.

-----------

And if you're ready for 1-on-1 help, visit DynamicAgencyOS.com to schedule a free consultation. Running an agency is tough, but you don't need to go it alone.

Hey everyone, today I’m joined by Justin Graci.

Justin is a Marketing Fellow at Hubspot and works with and through ecosystem agency partners for go-to-market efforts.

A 'Marketing Fellow' at HubSpot is described as "a highly experienced and accomplished individual who brings a unique and specific subject matter expertise that is difficult to find in the market,” and Justin truly brings that to life in this conversation.

In this episode, we discuss:

• How agencies can embrace AI to avoid disruption
• How partnerships between solution and app partners are driving success
• Why comprehensive solutions for specific industries are game changers
• and more…

You can learn more about Justin on LinkedIn.

-----------

Today’s episode is brought to you by ZenPilot.

There are lots of tools out there for agencies to manage projects. But any project issues aren’t usually caused by the tool. They’re from your own processes.

ZenPilot helps agencies implement their project management tools while streamlining operations, so your team can move from chaos to clarity.

You can see for yourself at ZenPilot.com.

-----------

Subscribe to the Agency Forward blog on Substack.

We have weekly blog content with practical advice to help you advance your agency.

-----------

Want to level up your agency? Get the Dynamic Agency Email Mini-Course

Explore the 5 biggest mistakes agency founders make trying to create a profitable and efficient business.

We're talking about the mistakes that lead to no one wanting what you offer, recreating mediocre assets, and becoming completely replaceable.

Yeah. It's worth reading.

5 emails. 5 mistakes. 5 strategies to fix them.

Get it at DynamicAgencyCourse.com.

-----------

And if you're ready for 1-on-1 help, visit DynamicAgencyOS.com to schedule a free consultation. Running an agency is tough, but you don't need to go it alone.

Hey everyone, today I’m joined by Karl Sakas.

When I first joined the agency world, Karl had the first books I read to understand what I was getting myself into. So, I was very excited to get him on the show to talk about the future of agencies and how he sees things changing.

Karl has a wealth of knowledge in all things agency, and he’s got some great insights packed in here for you.

In this episode, we discuss:

• Agency structures that are gaining in popularity.
• How to build a strong support network to help you grow and succeed.
• How to delegate tasks and automate processes to free up time for more impactful work.
• and more…

You can learn more about Karl on LinkedIn or at SakasAndCompany.com.

And grab a copy of Work Less, Earn More while you're at it.

-----------

Today’s episode is brought to you by ZenPilot.

There are lots of tools out there for agencies to manage projects. But any project issues aren’t usually caused by the tool. They’re from your own processes.

ZenPilot helps agencies implement their project management tools while streamlining operations, so your team can move from chaos to clarity.

You can see for yourself at ZenPilot.com.

-----------

Subscribe to the Agency Forward blog on Substack.

We have weekly blog content with practical advice to help you advance your agency.

-----------

Want to level up your agency? Get the Dynamic Agency Email Mini-Course

Explore the 5 biggest mistakes agency founders make trying to create a profitable and efficient business.

We're talking about the mistakes that lead to no one wanting what you offer, recreating mediocre assets, and becoming completely replaceable.

Yeah. It's worth reading.

5 emails. 5 mistakes. 5 strategies to fix them.

Get it at DynamicAgencyCourse.com.

-----------

And if you're ready for 1-on-1 help, visit DynamicAgencyOS.com to schedule a free consultation. Running an agency is tough, but you don't need to go it alone.