Ep. 339: On my recent vacation to the Kananaskis Mountain Lodge Resort, I noticed all the details that created our experience. This made me think of how we as business owners can elevate the client experience in our own businesses and sharing that in this episode of Success in Mind!

Show links

Work with me: www.teriholland.ca/consultation

Follow me on Instagram: www.instagram.com/theteriholland

Or on any social media platform @TheTeriHolland

Chapters:

00:00 Introduction and Purpose

00:33 Rebranding and Vacation Insights

01:31 First Impressions at the Resort

02:43 Detailed Resort Experience

06:11 Staff and Overall Experience

07:11 Applying Lessons to Your Business

09:01 Creating Unique Customer Touches

10:07 Personal Touches and Branding

12:08 Standing Out in the Marketplace

14:27 Packaging and Customer Loyalty

18:53 Conclusion

Ep. 338: In this episode, I'm talking with Merit Kahn, CEO, sales expert, and comedian. Merit shares how her passion for performance led her to blend humor with sales and business. We dive deep into the importance of emotional intelligence, practical tips for developing a successful mindset, and the art of balancing empathy and assertiveness. Plus, Merit reveals the power of comedy in business and her inspiring one-woman show. Hit play and join us on this enlightening and entertaining journey!

Episode Links

https://meritkahn.com/podcast/

LinkedIn: https://www.linkedin.com/in/meritkahn/

YouTube: https://www.youtube.com/channel/UCRI_qLghOzW7Sfgg1tswaLg

X / Twitter: https://twitter.com/MeritKahn

Show Links

Listen to this episode next: Supercharging Your Success with Jeff Buehner

Connect with Teri @TheTeriHolland on all platforms

Work with Teri: www.teriholland.ca

Chapters

00:00 Introduction to Merit Kahn's Unique Career Path

01:12 Early Influences and Transition to Sales

01:58 Incorporating Comedy into Business

02:52 Challenges and Rewards of Stand-Up Comedy

04:02 The Role of Emotional Intelligence in Business

09:56 Mindset, Mechanics, and Motion Framework

16:35 Handling Fear and Developing Emotional Awareness

26:03 Introduction to Emotional Quotient Inventory

26:48 Key Attributes of Effective Leadership

28:09 Balancing Empathy and Assertiveness

29:14 Understanding Your Emotional Intelligence Snapshot

30:41 Resources for Emotional Intelligence Assessment

32:25 Merit's One-Woman Comedy Show

35:33 Impact of Rewriting Life Through Comedy

40:47 Rapid Fire Questions

44:50 Final Thoughts

Ep. 337: How I Failed at Vacation: Lessons Learned In this episode of Success in Mind, I reflect on my recent vacation that didn't quite go as planned. Despite a beautiful trip to Kananaskis, Alberta, I ended up feeling more stressed than relaxed. I discuss what went wrong, the importance of delegation and boundaries, and share some essential tips for ensuring a successful break from work. Join me as I recount the journey and the valuable lessons learned!

Episode links:

Listen to How to Take a Break with Amanda Pruden

Connect with Teri on all social platforms @TheTeriholland

www.teriholland.ca/consultation

Chapters:

00:00 Introduction: Failing at Vacation

00:39 Setting the Scene: The Wedding Vacation

02:50 The Journey Begins: Road Trip to Kananaskis

04:12 Discovering Kananaskis: A Hidden Gem

07:19 The Nordic Spa Experience

09:42 The Return Home: Stress Creeps In

11:57 Lessons Learned: Delegation and Preparation

19:46 Conclusion: Reflecting on the Vacation