
Setting the Table
The Transforming Power of Hospitality in Business
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Narrado por:
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Danny Meyer
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De:
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Danny Meyer
Acerca de esta escucha
In this landmark book, Danny shares the lessons he learned while developing the winning recipe for his way of doing business � what he calls "Enlightened Hospitality". This innovative business philosophy emphasizes putting the power of hospitality to work in a new and counterintuitive way: the first and most important recipients of hospitality are the people who work for you. In descending order of priority, the next most important receivers of hospitality are guests, the community, suppliers, and investors. This way of setting priorities stands more traditional business models on their heads, but Danny considers it the foundation of every success he and his restaurants have had.
Full of behind-the-scenes history on the creation of Danny's most famous restaurants, and the anecdotes, advice, and lessons he has accumulated on his long and ecstatic journey to the top, Setting the Table is a treasure trove of innovative insights applicable to any business or organization.
©2006 Danny Meyer (P)2006 HarperCollins Publishers Inc.Los oyentes también disfrutaron...
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Historia
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.
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Too long and repetitive
- De M. Decker en 03-11-16
De: The Disney Institute, y otros
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Your Restaurant Sucks!
- Embrace the Suck. Unleash Your Restaurant. Become Outstanding
- De: Donald Burns
- Narrado por: Sean Pratt
- Duración: 8 h y 13 m
- Versión completa
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With the horrific failure rates of restaurants, how can you ensure yours will not only survive but grow and thrive? If your restaurant sucks, it is because you suck at running it; 100 percent. Donald Burns, author of Your Restaurant Sucks has created a methodology and mindset honed from his Special Operations training in the US Air Force. As a Pararescueman, his training developed a keen sense of purposeful and fast decision making. In the military, he learned the phrase, "embrace the suck".
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A must for restaurants!
- De William en 10-07-21
De: Donald Burns
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The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 12 m
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The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.
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Very good information
- De Sand Storm IR.Tools Technology en 09-06-15
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Lead with Hospitality
- Be Human. Emotionally Connect. Serve Selflessly.
- De: Taylor Scott, Jon Gordon - foreword
- Narrado por: Taylor Scott
- Duración: 6 h y 5 m
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Speaker, consultant, and hospitality industry veteran Taylor Scott knows that the most effective leaders approach their roles with heart, emotionally connecting with their team members before attempting to manage them. In Lead with Hospitality, Scott draws from his two decades in leadership roles at respected hotels, resorts, and restaurants. He distills the principles of gracious hospitality, translating them into actionable leadership lessons which apply in any industry.
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Fairly basic but solid
- De Shane K. en 04-29-24
De: Taylor Scott, y otros
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Profit First for Restaurants
- Transform Your Money-Eating Restaurant into a Cash-Making Machine
- De: Kasey Anton
- Narrado por: Kasey Anton
- Duración: 6 h y 56 m
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People don’t open restaurants just because they want to start a business. People open restaurants because they are building a dream. You can create the restaurant of your dreams. You can also be profitable, pay your vendors, your staff, and yourself, and savor the joys of hospitality without stress and uncertainty.
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Narration was nice.
- De Anonymous User en 06-26-25
De: Kasey Anton
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Restaurant Man
- De: Joe Bastianich
- Narrado por: Joe Bastianich
- Duración: 8 h y 9 m
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How does a nice Italian boy from Queens turn his passion for food and wine into a nationwide empire? In his intrepid, irreverent, and terrifically entertaining memoir, Restaurant Man, Joe Bastianich charts his remarkable culinary journey from his parents’ neighborhood eatery to becoming one of the country’s most successful restaurateurs, along with his superstar chef partners: his mother, Lidia Bastianich, and Mario Batali.
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If you liked Kitchen Confidential you'll...
- De J.D. McPherson en 02-19-16
De: Joe Bastianich
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I Love Capitalism!
- An American Story
- De: Ken Langone
- Narrado por: Ken Langone
- Duración: 7 h y 51 m
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Ken Langone has seen it all on his way to a net worth beyond his wildest dreams. A pillar of corporate America for decades, he's a co-founder of Home Depot, a former director of the New York Stock Exchange, and a world-class philanthropist (including $200 million for NYU's Langone Health). In this memoir he finally tells the story of his unlikely rise and controversial career. It's also a passionate defense of the American Dream - of preserving a country in which any hungry kid can reach the maximum potential of his or her talents and work ethic.
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Save your money, he clearly has enough!
- De Jared M. en 12-01-19
De: Ken Langone
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Summary, Analysis, and Review of Danny Meyer's Setting the Table
- The Transforming Power of Hospitality in Business
- De: Start Publishing Notes
- Narrado por: Michael Gilboe
- Duración: 24 m
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Start Publishing Notes' Summary, Analysis, and Review of Danny Meyer's Setting the Table: The Transforming Power of Hospitality in Business includes a summary of the book, review, analysis and key takeaways, and a detailed "about the author" section.
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Vaguely interesting
- De Laurence bowes en 11-17-23
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Running a Restaurant for Dummies
- De: Michael Garvey, Heather Dismore, Andrew G. Dismore
- Narrado por: Shawn Compton
- Duración: 13 h y 18 m
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Even if you don't know anything about cooking or running a business, you might still have a great idea for a restaurant - and this handy guide will show you how to make your dream a reality. If you already own a restaurant, but want to see it get more successful, Running a Restaurant for Dummies offers unbeatable tips and advice for bringing in hungry customers. From start to finish, you'll learn everything you need to know to succeed.
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DECENT OVERVIEW
- De Shane K. en 06-12-24
De: Michael Garvey, y otros
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The New One Minute Manager
- De: Ken Blanchard, Spencer Johnson
- Narrado por: Dan Woren
- Duración: 1 h y 27 m
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For decades The One Minute Manager has helped millions achieve more successful professional and personal lives. While the principles it lays out are timeless, our world has changed drastically since the book's publication. The exponential rise of technology, global flattening of markets, instant communication, and pressures on corporate workforces to do more with less - including resources, funding, and staff - have all revolutionized the world in which we live and work.
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Not bad, but not enough value
- De Chad en 09-30-19
De: Ken Blanchard, y otros
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The Nordstrom Way to Customer Experience Excellence (3rd Edition)
- Creating a Values-Driven Service Culture
- De: BreAnne O. Reeves, Robert Spector
- Narrado por: Steve Menasche
- Duración: 5 h y 55 m
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In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry.
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Objectivity
- De Alex J. Mendoza en 04-27-25
De: BreAnne O. Reeves, y otros
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Made from Scratch
- The Legendary Success Story of Texas Roadhouse
- De: Kent Taylor
- Narrado por: George Newbern
- Duración: 8 h y 32 m
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In Made from Scratch, the late business maverick Kent Taylor tells the legendary story of Texas Roadhouse and in the process reveals its recipe for success: embracing unorthodox business practices. Because isn’t it a little unusual for a company to do almost no advertising? Is it wild to give away free peanuts and rolls and keep prices low, even as costs rise, or to keep the menu basically the same since it opened? Does it fly in the face of reason to prohibit coats and ties at headquarters and to have a CEO who dressed like he was part of the landscaping crew?
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rock on
- De Eric Bourgeois en 09-16-21
De: Kent Taylor
Fantastic!
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what a great book about business and life also.
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Inspiring
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Ringo; laugh out loud moment
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Necessary for anyone in Service
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Very enjoyable!
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Inspiring
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All around great book
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Setting the Table was great. It’s a fantastic window into Danny’s world, showcasing how his personal experiences helped shape his approach as a restaurateur to improve not only hospitality in his own restaurants, but to benefit and appreciate every neighborhood he’s worked in as well. His love of community is palpable throughout the pages, and the genre of hospitality as a whole is better with Danny Meyer in it.
My sole complaint: I wish there was more! I got both the physical book and the audiobook, but the latter was only available in abridged form. Some of my favorite stories (including, but not limited to: “Looking Under Rocks,” the benefits of “trailing,” and, in one case, an entire chapter (10)) were cut from the audio version, which I would have lined to hear them as spoken by Danny Meyer himself. So everything was great; I just wanted more!
Also, as some time has passed, a new forward or epilogue from the present date would be interesting. Meyer wrote about the effects of 9/11 on the restaurant industry, and a word on the impacts of Covid on the industry, and his restaurants in particular, would be of interest.
Great Book; Unabridged Version Requested!
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Relevant
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