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Jumpstart Your Service Revolution
- Transform Your Company's DNA and Thrive in an Age of Disruption
- Narrado por: Robert Plank
- Duración: 3 h y 40 m
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Resumen del Editor
Disruption is here—will you thrive or die?
In this age of disruption, companies must change or face extinction. Disruption is transformational, and it requires new ways of thinking and acting—that is, if you want your company to survive. This book makes a compelling argument that cultivating a service culture is the only solution for companies that want to remain competitive.
Thomas Schlick goes beyond theory to offer a practical seven-step process for taking advantage of the radical changes ahead, transforming your company’s DNA, and emerging as an industry leader. Down to earth, entertaining, and wise, this book offers a road map to help you navigate through the volatile times ahead, stay on course, avoid potholes and sharp curves—and thrive in an age of disruption.
Reseñas de la Crítica
“Jumpstart Your Service Revolution provides a recipe for transforming your company to thrive in a world rife with disruption. If you are serious about survival, then listen to what Tom has to say!” (Bill Steenburgh, senior vice president, Pitney Bowes Global Services)
“Harvard Business School Professor Clayton Christensen may have written the seminal book on disruption, but Tom’s book explains what a company can actually do to battle such competitive disruption—and thrive!” (Gary Cohen, founder and managing partner, CO2 Partners; author of Just Ask Leadership)
“Service is the competitive advantage in the twenty-first century digital world. Drawing on decades of experience leading service organizations at some of the world’s most successful brands, Tom has created a step-by-step approach to transforming any organization into a service juggernaut. If you want to jump to the head of the class in your industry, read Jumpstart Your Service Revolution!” (John Carroll CEO, The Service Council)
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- Narrado por: Mike Paton
- Duración: 4 h y 4 m
- Versión completa
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General4.5 out of 5 stars 65
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Narración:4.5 out of 5 stars 56
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Historia4.5 out of 5 stars 56
It's when you're stuck in the day-to-day, putting out fires and cleaning up messes, that passion turns to frustration. Freedom seems somewhere between elusive and impossible. The secret to getting unstuck is process. This inspiring, informative field guide will prove it's possible to establish rigor and discipline for process while also increasing creativity, flexibility, and innovation. Process! will help you identify a handful of core processes that make your business uniquely valuable.
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1 out of 5 stars
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Missing Chapter Five
- De Will Thomas en 12-12-22
De: Mike Paton, y otros
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All In
- How the Best Managers Create a Culture of Belief and Drive Big Results
- De: Adrian Gostick, Chester Elton
- Narrado por: Adrian Gostick, Chester Elton
- Duración: 6 h y 55 m
- Versión completa
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General4.5 out of 5 stars 147
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Narración:4.5 out of 5 stars 125
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Historia4 out of 5 stars 123
To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Based on their extensive consulting experience, the authors present a simple seven-step road map for creating a culture of belief.
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4 out of 5 stars
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Interesting Theories in Management
- De Nancy en 07-28-12
De: Adrian Gostick, y otros
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The Oz Principle
- Getting Results Through Individual and Organizational Accountability
- De: Roger Connors, Tom Smith, Craig Hickman
- Narrado por: Wayne Shepherd
- Duración: 8 h
- Versión completa
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General4.5 out of 5 stars 948
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Narración:4.5 out of 5 stars 771
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Historia4 out of 5 stars 771
The Oz Principle is the groundbreaking work that demonstrates the vital role of accountability in the achievement of business results and the improvement of both individual and organizational performance. With more than a half million copies sold, The Oz Principle has emerged as one of the most influential and useful business ideas of recent times. The Oz Principle shows how to overcome The Blame Game that is so prevalent in organizations today.
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1 out of 5 stars
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Trustless Accountability
- De Michael en 04-23-17
De: Roger Connors, y otros
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How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- De: Roger Connors, Tom Smith
- Narrado por: Lloyd James
- Duración: 9 h y 53 m
- Versión completa
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General4 out of 5 stars 97
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Narración:4 out of 5 stars 61
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Historia4.5 out of 5 stars 61
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
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1 out of 5 stars
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HELP - How Can I Get The Lost Hours Back ?
- De Mike en 09-23-09
De: Roger Connors, y otros
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The High-Speed Company
- Creating Urgency and Growth in a Nanosecond Culture
- De: Jason Jennings, Laurence Haughton
- Narrado por: Jason Jennings
- Duración: 6 h y 52 m
- Versión completa
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General5 out of 5 stars 28
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Narración:5 out of 5 stars 27
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Historia4.5 out of 5 stars 27
Best-selling author Jason Jennings believes that urgency and speed are keys to the growth of any business. Leaders need to adapt and ignite their workplace cultures to prevent everyone from falling behind. Jennings draws on years of research and 11,000+ in-depth interviews with executives, business owners, and CEOs across the country to uncover how successful leaders build cultures that support constant innovation and growth.
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5 out of 5 stars
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Incredible testament to the spirit of positive growth and change
- De Alexandra d. en 04-05-23
De: Jason Jennings, y otros
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Predictable Success
- Getting Your Organization on the Growth Track - and Keeping It There
- De: Les McKeown
- Narrado por: Derek Perkins
- Duración: 6 h y 36 m
- Versión completa
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General4.5 out of 5 stars 75
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Narración:4.5 out of 5 stars 61
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Historia4.5 out of 5 stars 61
No matter what kind of organization you work for, whether it's your own small business or a global Fortune 100 company, your number one goal is success. Predictable Success takes you step-by-step through a startlingly simple, intuitive, and universal process that shows you how to bring sustained, lasting, predictable success to your organization.
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5 out of 5 stars
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Great listen
- De Amanda Kirabira en 12-16-20
De: Les McKeown
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Journey to the Emerald City
- De: Roger Connors, Tom Smith, Craig Hickman
- Narrado por: Wayne Shepherd
- Duración: 2 h y 51 m
- Versión resumida
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General4 out of 5 stars 45
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Narración:4.5 out of 5 stars 35
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Historia4 out of 5 stars 36
Building on the success of their previous title, The Oz Principle, Connors and Smith explore the direct link between a company's culture and the results it produces. Journey to the Emerald City details a clear road map for accelerating the move to a culture of accountability in which people focus on achieving the results critical to a company's future.
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5 out of 5 stars
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Every creative leaders go to book
- De June en 01-08-18
De: Roger Connors, y otros
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The High-Potential Leader
- How to Grow Fast, Take on New Responsibilities, and Make an Impact
- De: Ram Charan, Geri Willigan
- Narrado por: Bob Reed
- Duración: 5 h y 48 m
- Versión completa
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General4.5 out of 5 stars 66
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Narración:4.5 out of 5 stars 56
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Historia4.5 out of 5 stars 56
Companies need high potential leaders (Hi-Pos) more than ever before to help them adapt to today's tumultuous, digitally-driven business environment. If you meet the Hi-Po criteria, you're in high demand - and this book explains how to fast-track yourself.
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4 out of 5 stars
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Good book for people wanting to climb the corporate ladder and for executives to accelerate high - potential leaders
- De Niel en 06-23-19
De: Ram Charan, y otros
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Taking Point
- A Navy SEAL's 10 Fail Safe Principles for Leading Through Change
- De: Brent Gleeson, Mark Owen - foreword
- Narrado por: Brent Gleeson
- Duración: 8 h y 57 m
- Versión completa
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General4.5 out of 5 stars 111
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Narración:5 out of 5 stars 101
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Historia4.5 out of 5 stars 99
Decorated Navy SEAL and successful businessman Brent Gleeson shares his revolutionary approach to navigating and leading change in the workplace - with a foreword by New York Times best-selling author Mark Owen. Inspired by his time as a Navy SEAL and building successful organizations in the business world, Brent Gleeson has created a revolutionary approach for today's existing and emerging business leaders and managers to improve their ability to successfully navigate organizational change.
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5 out of 5 stars
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Excellent Book for any Leader.
- De Robert en 05-10-18
De: Brent Gleeson, y otros
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The 4 Disciplines of Execution: Revised and Updated
- Achieving Your Wildly Important Goals
- De: Chris McChesney, Sean Covey, Jim Huling, y otros
- Narrado por: Sean Covey, Chris McChesney, Jim Huling, y otros
- Duración: 8 h y 14 m
- Versión completa
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General4.5 out of 5 stars 412
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Narración:4.5 out of 5 stars 331
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Historia4.5 out of 5 stars 330
4DX® is not theory. It is a proven set of practices that represents a new way of thinking essential to thriving in today’s competitive climate, making this 2nd edition a book that no business leader can afford to miss. The 4 Disciplines of Execution (4DX) is a simple, repeatable, and proven formula for executing your most important strategic priorities in the midst of the whirlwind. By following the 4 Disciplines, leaders can produce breakthrough results, even when executing the strategy requires a significant change in behavior from their teams.
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3 out of 5 stars
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Simple implementable ideas but problems with the supporting resources
- De Towani Clarke en 08-03-21
De: Chris McChesney, y otros
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The Amazon Way: Amazon's 14 Leadership Principles
- De: John Rossman, Tom Alberg - foreword
- Narrado por: Jeff Cummings
- Duración: 4 h y 40 m
- Versión completa
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General4.5 out of 5 stars 134
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Narración:4.5 out of 5 stars 100
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Historia4.5 out of 5 stars 98
The 3rd edition of The Amazon Way is one of the rare business leadership books giving actionable insights for innovation and business growth to be the basis for your digital transformation gameplan. The Amazon Way translates Amazon's unique culture and management practices into insights and opportunities, as only an Amazon executive and expert advisor could do for the Amazon Leadership Principles giving listeners one of the essential business leadership books for the digital era.
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5 out of 5 stars
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Good overview about Amazon
- De MrsSnuggs0512 en 06-05-24
De: John Rossman, y otros
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The Making of a Manager
- What to Do When Everyone Looks to You
- De: Julie Zhuo
- Narrado por: Karissa Vacker, Julie Zhuo
- Duración: 7 h y 32 m
- Versión completa
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General4.5 out of 5 stars 1,771
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Narración:4.5 out of 5 stars 1,428
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Historia4.5 out of 5 stars 1,420
Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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3 out of 5 stars
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Drink the Facebook Kool Aid
- De Amazon_Customer en 03-29-19
De: Julie Zhuo
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