Better Outcomes
A Guide to Humanizing Healthcare
No se pudo agregar al carrito
Add to Cart failed.
Error al Agregar a Lista de Deseos.
Error al eliminar de la lista de deseos.
Error al añadir a tu biblioteca
Error al seguir el podcast
Error al dejar de seguir el podcast
$0.99/mes por los primeros 3 meses
Exclusivo para miembros Prime: ¿Nuevo en Audible? Obtén 2 audiolibros gratis con tu prueba.
Better Outcomes
Compra ahora por $19.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrado por:
-
Rafael E. Salazar II
Acerca de esta escucha
We have a problem in healthcare.
In today’s healthcare environment, especially in the United States, people take a back seat to the numbers in almost every aspect of healthcare service delivery. Productivity, utilization, and other business metrics rule the roost.
If it’s not calculatable, spreadsheet-able, or measurable, it hardly receives any attention from healthcare managers, administrators, and decision-makers.
We can’t simply sit back and allow the dehumanization that currently runs rampant in our clinics and hospitals continue to wreak havoc on one of the most important factors in clinical outcomes: the relationships between healthcare professionals and the people (patients) that they serve.
Healthcare is a great and noble profession, but it will only remain so if we, as healthcare professionals, return its focus to its true purpose: people, the people receiving care, and the people working to deliver that care. After all, we’re all more than simply numbers on spreadsheets or items on checklists.
Better Outcomes: A Guide for Humanizing Healthcare outlines the eight changes that organizations and clinicians need to commit to in order to return to the focus of healthcare to where it should be: the patient.
The audiobook covers topics related to truly patient-centered care, a biopsychosocial approach to service delivery, patient engagement, interpersonal communication, and developing long-term relationships with patients.
Through an exploration of both clinical research and real-life examples and cases, the audiobook outlines and supports a vision of a new healthcare, where skilled, competence, and caring clinicians care for engaged patients to promote better clinical outcomes, deliver unmatched satisfaction, and lasting relationships.
©2023 Business Expert Press, LLC (P)2023 Salazar Enterprise LLCLos oyentes también disfrutaron...
-
Great at Work
- How Top Performers Work Less and Achieve More
- De: Morten Hansen
- Narrado por: Robert Petkoff
- Duración: 7 h y 33 m
- Versión completa
-
General4.5 out of 5 stars 1,242
-
Narración:4.5 out of 5 stars 1,032
-
Historia4.5 out of 5 stars 1,026
Why do some people perform better at work than others? This deceptively simple question continues to confound professionals in all sectors of the workforce. Now, after a unique, five-year study of more than 5,000 managers and employees, Morten Hansen reveals the answers in his "Seven Work Smarter Practices" that can be applied by anyone looking to maximize their time and performance. Each of Hansen's seven practices is highlighted by inspiring stories from individuals in his comprehensive study.
-
5 out of 5 stars
-
Do less but obsess
- De A. Yoshida en 10-24-18
De: Morten Hansen
-
No Ego
- How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results
- De: Cy Wakeman
- Narrado por: Cynthia Farrell
- Duración: 4 h y 45 m
- Versión completa
-
General4.5 out of 5 stars 704
-
Narración:4.5 out of 5 stars 595
-
Historia4.5 out of 5 stars 594
No Ego is about increasing awareness of just how often individuals are operating out of ego at work, breeding drama and discord rather than innovation and constructive collaboration. It is high time to reinvent leadership thinking. The current work experience is so full of emotional waste that it's seen as a foregone cost in today's business environments. Cy Wakeman teaches straightforward strategies in which this time and energy can be re-commissioned and put toward the value that hired talent is intended to provide.
-
3 out of 5 stars
-
It's a good dose of reality, but not enough...
- De Phaethon en 02-25-20
De: Cy Wakeman
-
The Community Cure
- Transforming Health Outcomes Together
- De: James Maskell
- Narrado por: James Maskell
- Duración: 3 h y 51 m
- Versión completa
-
General4.5 out of 5 stars 30
-
Narración:5 out of 5 stars 27
-
Historia5 out of 5 stars 27
Imagine if there was a single, elegant solution to the biggest challenges facing healthcare: chronic disease, escalating costs, physician shortages, care access and affordability, physician burnout, loneliness, and mental health. In his second book, James Maskell shows how the community - specifically, group medical visits - can help us solve these challenges. A supportive community provides the context for ongoing healthy behaviors, a key to reversing chronic illness.
-
5 out of 5 stars
-
The future of healthcare is here!
- De Angel Ahh en 11-25-20
De: James Maskell
-
Snap Selling
- Speed Up Sales and Win More Business with Today's Frazzled Customers
- De: Jill Konrath
- Narrado por: Jill Konrath
- Duración: 6 h y 15 m
- Versión completa
-
General4 out of 5 stars 220
-
Narración:4 out of 5 stars 175
-
Historia4 out of 5 stars 172
Selling is tougher than ever before. Potential customers are under extreme pressure to do more with less money, less time, and fewer resources, and they're wary of anyone who tries to get them to buy or change anything. Under such extreme conditions, yesterday's sales strategies no longer work. Sales strategist Jill Konrath tells you how to overcome obstacles, get more appointments, speed up decisions, and win sales with today's short-fused, frazzled customers.
-
3 out of 5 stars
-
OK sales book with some good take aways
- De Glenn en 05-22-11
De: Jill Konrath
-
Sell the Way You Buy
- A Modern Approach to Sales that Actually Works (Even on You!)
- De: David Priemer
- Narrado por: David Priemer
- Duración: 6 h y 34 m
- Versión completa
-
General4.5 out of 5 stars 28
-
Narración:4.5 out of 5 stars 23
-
Historia4.5 out of 5 stars 23
While a Vice President at Salesforce, David Priemer had an epiphany: The very sales tactics his team was using were not working on him. While the company — and his entire profession — was acting with more than enough gusto, they lacked emotional awareness and empathy. Put simply: They were not selling the way they buy.
-
4 out of 5 stars
-
Great modern approach to sales
- De EJ en 11-12-24
De: David Priemer
-
Becoming Remarkable
- De: Fred Joyal
- Narrado por: Fred Joyal
- Duración: 5 h y 47 m
- Versión completa
-
General5 out of 5 stars 115
-
Narración:5 out of 5 stars 99
-
Historia5 out of 5 stars 101
Fred lays out an easy-to-follow framework for embracing the future of dentistry and building a practice that patients will choose, stay with, and recommend. It's a must-hear for the whole team and a sure-fire recipe for long-term practice success.
-
5 out of 5 stars
-
The light of hope
- De Raga en 08-15-24
De: Fred Joyal
-
Great at Work
- How Top Performers Work Less and Achieve More
- De: Morten Hansen
- Narrado por: Robert Petkoff
- Duración: 7 h y 33 m
- Versión completa
-
General4.5 out of 5 stars 1,242
-
Narración:4.5 out of 5 stars 1,032
-
Historia4.5 out of 5 stars 1,026
Why do some people perform better at work than others? This deceptively simple question continues to confound professionals in all sectors of the workforce. Now, after a unique, five-year study of more than 5,000 managers and employees, Morten Hansen reveals the answers in his "Seven Work Smarter Practices" that can be applied by anyone looking to maximize their time and performance. Each of Hansen's seven practices is highlighted by inspiring stories from individuals in his comprehensive study.
-
5 out of 5 stars
-
Do less but obsess
- De A. Yoshida en 10-24-18
De: Morten Hansen
-
No Ego
- How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results
- De: Cy Wakeman
- Narrado por: Cynthia Farrell
- Duración: 4 h y 45 m
- Versión completa
-
General4.5 out of 5 stars 704
-
Narración:4.5 out of 5 stars 595
-
Historia4.5 out of 5 stars 594
No Ego is about increasing awareness of just how often individuals are operating out of ego at work, breeding drama and discord rather than innovation and constructive collaboration. It is high time to reinvent leadership thinking. The current work experience is so full of emotional waste that it's seen as a foregone cost in today's business environments. Cy Wakeman teaches straightforward strategies in which this time and energy can be re-commissioned and put toward the value that hired talent is intended to provide.
-
3 out of 5 stars
-
It's a good dose of reality, but not enough...
- De Phaethon en 02-25-20
De: Cy Wakeman
-
The Community Cure
- Transforming Health Outcomes Together
- De: James Maskell
- Narrado por: James Maskell
- Duración: 3 h y 51 m
- Versión completa
-
General4.5 out of 5 stars 30
-
Narración:5 out of 5 stars 27
-
Historia5 out of 5 stars 27
Imagine if there was a single, elegant solution to the biggest challenges facing healthcare: chronic disease, escalating costs, physician shortages, care access and affordability, physician burnout, loneliness, and mental health. In his second book, James Maskell shows how the community - specifically, group medical visits - can help us solve these challenges. A supportive community provides the context for ongoing healthy behaviors, a key to reversing chronic illness.
-
5 out of 5 stars
-
The future of healthcare is here!
- De Angel Ahh en 11-25-20
De: James Maskell
-
Snap Selling
- Speed Up Sales and Win More Business with Today's Frazzled Customers
- De: Jill Konrath
- Narrado por: Jill Konrath
- Duración: 6 h y 15 m
- Versión completa
-
General4 out of 5 stars 220
-
Narración:4 out of 5 stars 175
-
Historia4 out of 5 stars 172
Selling is tougher than ever before. Potential customers are under extreme pressure to do more with less money, less time, and fewer resources, and they're wary of anyone who tries to get them to buy or change anything. Under such extreme conditions, yesterday's sales strategies no longer work. Sales strategist Jill Konrath tells you how to overcome obstacles, get more appointments, speed up decisions, and win sales with today's short-fused, frazzled customers.
-
3 out of 5 stars
-
OK sales book with some good take aways
- De Glenn en 05-22-11
De: Jill Konrath
-
Sell the Way You Buy
- A Modern Approach to Sales that Actually Works (Even on You!)
- De: David Priemer
- Narrado por: David Priemer
- Duración: 6 h y 34 m
- Versión completa
-
General4.5 out of 5 stars 28
-
Narración:4.5 out of 5 stars 23
-
Historia4.5 out of 5 stars 23
While a Vice President at Salesforce, David Priemer had an epiphany: The very sales tactics his team was using were not working on him. While the company — and his entire profession — was acting with more than enough gusto, they lacked emotional awareness and empathy. Put simply: They were not selling the way they buy.
-
4 out of 5 stars
-
Great modern approach to sales
- De EJ en 11-12-24
De: David Priemer
-
Becoming Remarkable
- De: Fred Joyal
- Narrado por: Fred Joyal
- Duración: 5 h y 47 m
- Versión completa
-
General5 out of 5 stars 115
-
Narración:5 out of 5 stars 99
-
Historia5 out of 5 stars 101
Fred lays out an easy-to-follow framework for embracing the future of dentistry and building a practice that patients will choose, stay with, and recommend. It's a must-hear for the whole team and a sure-fire recipe for long-term practice success.
-
5 out of 5 stars
-
The light of hope
- De Raga en 08-15-24
De: Fred Joyal
-
Immunity to Change
- How to Overcome It and Unlock the Potential in Yourself and Your Organization
- De: Robert Kegan, Lisa Laskow Lahey
- Narrado por: Stephen R. Thorne
- Duración: 10 h y 1 m
- Versión completa
-
General4.5 out of 5 stars 292
-
Narración:4.5 out of 5 stars 241
-
Historia4.5 out of 5 stars 238
In Immunity to Change, authors Robert Kegan and Lisa Laskow Lahey show how our individual beliefs - along with the collective mindsets in our organizations - combine to create a natural but powerful immunity to change. By revealing how this mechanism holds us back, Kegan and Lahey give us the keys to unlock our potential and finally move forward. And by pinpointing and uprooting our own immunities to change, we can bring our organizations forward with us.
-
5 out of 5 stars
-
Should be Required Reading for humanity
- De Chandra Achberger en 11-02-16
De: Robert Kegan, y otros
-
The Fifth Discipline Fieldbook
- De: Peter M. Senge, Art Kleiner, Charlotte Roberts
- Narrado por: Peter M. Senge, Art Kleiner
- Duración: 5 h y 58 m
- Versión resumida
-
General4.5 out of 5 stars 144
-
Narración:4.5 out of 5 stars 99
-
Historia4.5 out of 5 stars 100
The Fieldbook is an intensely pragmatic guide. It shows how to create an organization of learners where memories are brought to life, where collaboration is the lifeblood of every endeavor, and where the tough questions are fearlessly asked. The stories here show that companies, businesses, schools, agencies, and even communities can undo their “learning issues” and achieve superior performance. If ever a work gave meaning to the phrase hands-on, this is it.
-
4 out of 5 stars
-
Good review/overview
- De Steve en 04-09-06
De: Peter M. Senge, y otros
-
Designing for Growth
- A Design Thinking Tool Kit for Managers
- De: Jeanne Liedtka, Tim Ogilvie
- Narrado por: Nicol Zanzarella
- Duración: 6 h y 35 m
- Versión completa
-
General4 out of 5 stars 104
-
Narración:4 out of 5 stars 87
-
Historia4 out of 5 stars 86
Jeanne Liedtka and Tim Ogilvie educate listeners on one of the hottest trends in business development: "design thinking", or the ability to turn abstract ideas into practical applications for maximal business growth. Jeanne Liedtka's recent book, The Catalyst: How YOU Can Lead Extraordinary Growth, was named a Top Innovation and Design Thinking Book by Business Week. Tim Ogilvie has been hailed as a visionary for his pioneering contributions to service innovation, business model innovation, and customer experience design.
-
4 out of 5 stars
-
Audiobook requires regular book
- De GoingGoingGone... en 07-01-18
De: Jeanne Liedtka, y otros
-
Coaching for Performance, 5th Edition
- The Principles and Practice of Coaching and Leadership
- De: Sir John Whitmore, John McFarlane - foreword
- Narrado por: Richard Lyddon
- Duración: 8 h y 5 m
- Versión completa
-
General4.5 out of 5 stars 125
-
Narración:5 out of 5 stars 99
-
Historia4.5 out of 5 stars 99
Written by Sir John Whitmore, the pioneer of coaching, and Performance Consultants, the global market leaders in performance coaching, this extensively revised and extended edition will revolutionize the traditional approach to organizational culture. Brand-new practical exercises, corporate examples, and coaching dialogues strengthen the learning process, whilst a critical new chapter demonstrates how to measure the benefits of coaching as a return on investment, ensuring this landmark new edition will remain at the forefront of professional coaching and leadership development.
-
5 out of 5 stars
-
Excellent concept
- De copious en 03-27-21
De: Sir John Whitmore, y otros
-
Behavioral Karma
- 5 Scientific Laws of Life & Leadership
- De: Brett DiNovi, Dr. Paul Gavoni
- Narrado por: Frank Gerard
- Duración: 6 h y 12 m
- Versión completa
-
General4.5 out of 5 stars 30
-
Narración:4.5 out of 5 stars 21
-
Historia4.5 out of 5 stars 21
Whether it's rising out of bankruptcy, handling a divorce, being a parent, leading a work team, or building a business from scratch, the science of applied behavior analysis has five scientific laws of life and leadership that are proven by the authors will lead you to success.
-
1 out of 5 stars
-
Amazing, fun, and honest!
- De Melissa Woshnak en 02-15-21
De: Brett DiNovi, y otros
-
The Essential HR Handbook, 10th Anniversary Edition
- A Quick and Handy Resource for Any Manager or HR Professional
- De: Sharon Armstrong, Barbara Mitchell
- Narrado por: Robin Miles
- Duración: 6 h y 8 m
- Versión completa
-
General4.5 out of 5 stars 37
-
Narración:4.5 out of 5 stars 30
-
Historia4.5 out of 5 stars 30
Whether you're a small business owner, a manager in a business without an HR department, or even a seasoned HR professional, The Essential HR Handbook will help you handle any personnel problem - from onboarding to outplacement - quickly and easily. This fully updated 10th anniversary edition is packed with information, tools, checklists, sample forms, and timely tips to guide you through the maze of personnel issues in today's complex business environment.
-
4 out of 5 stars
-
Good technical HR resource
- De Amazon Customer en 02-02-24
De: Sharon Armstrong, y otros
-
The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- De: Karen Martin
- Narrado por: Karen Martin
- Duración: 6 h y 5 m
- Versión completa
-
General4.5 out of 5 stars 30
-
Narración:4.5 out of 5 stars 28
-
Historia4.5 out of 5 stars 27
After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
-
4 out of 5 stars
-
Good breadth, shallow depth
- De aochoa19 en 02-09-21
De: Karen Martin
-
The E-Myth Accountant
- Why Most Accounting Practices Don’t Work and What to Do about It
- De: Michael E. Gerber, M. Darren Root CPA CITP
- Narrado por: Michael E. Gerber, M. Darren Root
- Duración: 5 h y 48 m
- Versión completa
-
General4.5 out of 5 stars 216
-
Narración:4 out of 5 stars 184
-
Historia4.5 out of 5 stars 182
By drawing on his decades of experience working with small-business owners, Michael Gerber is adding to his mega-selling E-Myth series with The E-Myth Accountant. This installment provides a one-of-a-kind system for transforming an accountant’s practice into a business positioned for long-term growth.
-
3 out of 5 stars
-
Not professional quality audio. Not audible book friendly
- De Adam en 08-27-17
De: Michael E. Gerber, y otros
-
Mastering the Complex Sale: How to Compete and Win When the Stakes Are High!
- De: Jeff Thull
- Narrado por: Jeff Thull
- Duración: 7 h y 50 m
- Versión completa
-
General4.5 out of 5 stars 160
-
Narración:4.5 out of 5 stars 137
-
Historia4.5 out of 5 stars 136
In today's turbulent and volatile marketplace, even the most experienced professionals are struggling with the rapid commoditization of their complex, high-value solutions. The complexity of the problems to be solved and the competitive threats we face are increasing at an alarming rate. At the same time, your customers are wrestling with mission-critical decisions and evaluating solutions that all sound the same and come packaged with a high degree of risk and a low probability of success. Your success demands an exceptional strategy and precise execution that must clearly set you apart from your competition.
-
2 out of 5 stars
-
I don't recommend listening
- De Lisa en 10-30-13
De: Jeff Thull
-
Outside In
- The Power of Putting Customers at the Center of Your Business
- De: Harley Manning, Kerry Bodine
- Narrado por: Mel Foster
- Duración: 7 h y 35 m
- Versión completa
-
General4.5 out of 5 stars 205
-
Narración:4 out of 5 stars 175
-
Historia4.5 out of 5 stars 174
The solution in each case was a focus on customer experience, the most powerful - and misunderstood - element of corporate strategy today. Customer experience is, quite simply, how your customers perceive their every interaction with your company. It’s a fundamental business driver. Here’s proof: over a recent five-year period during which the S&P 500 was flat, a stock portfolio of customer experience leaders grew 22 percent.
-
5 out of 5 stars
-
thank you
- De joan en 03-23-16
De: Harley Manning, y otros
-
Carrots and Sticks Don't Work
- Build a Culture of Employee Engagement with the Principles of RESPECT
- De: Paul L. Marciano
- Narrado por: Richard Broski
- Duración: 4 h y 33 m
- Versión completa
-
General4.5 out of 5 stars 224
-
Narración:4 out of 5 stars 183
-
Historia4.5 out of 5 stars 180
Reward and recognition programs can be costly and inefficient, and they primarily reward employees who are already highly engaged and productive performers. Worse still, these programs actually decrease employee motivation because they can make individual recognition, rather than the overall success of the team, the goal. Yet many businesses turn to these measures first-unaware of a better alternative. So, when it comes to changing your organizational culture, carrots and sticks don't work!
-
3 out of 5 stars
-
Good ideas, awful narrator
- De Salley en 08-13-13
De: Paul L. Marciano
-
An Everyone Culture
- Becoming a Deliberately Developmental Organization
- De: Robert Kegan, Lisa Laskow Lahey, Matthew L. Miller, y otros
- Narrado por: Stephen R. Thorne
- Duración: 11 h y 1 m
- Versión completa
-
General4.5 out of 5 stars 214
-
Narración:4.5 out of 5 stars 171
-
Historia4.5 out of 5 stars 170
What if a company did everything in its power to create a culture in which everyone could overcome their own internal barriers to change and use errors and vulnerabilities as prime opportunities for personal and company growth? Robert Kegan and Lisa Laskow Lahey have found and studied such companies - deliberately developmental organizations. A DDO is organized around the conviction that organizations will best prosper when they are more deeply aligned with people's strongest motive, which is to grow.
-
3 out of 5 stars
-
Couldn’t get into it
- De Brandon Palmer en 04-17-19
De: Robert Kegan, y otros
Lo que los oyentes dicen sobre Better Outcomes
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
-
Total4 out of 5 stars
-
Ejecución4 out of 5 stars
-
Historia4 out of 5 stars
- Galen
- 02-12-25
Great explanation
I enjoyed hearing these examples from the physical therapy/rehabilitation space. These are great ideas to consider as we attempt to redesign payment models and measure patient outcomes.
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.
Has calificado esta reseña.
Reportaste esta reseña