Strategic Performance Management

Build a smarter, more defensible labor budget. This book offers a practical framework for aligning workforce planning, labor cost control, and business performance, so leaders can make staffing decisions with clarity rather than guesswork. Designed for finance, HR, operations, and workforce planning professionals, it shows how to move from basic headcount tracking to a disciplined model that connects demand, capacity, pay rates, benefits, overtime, and productivity. The result is a budget that reflects how work is actually done, not just what appears in payroll totals. What this book covers...

Unleash the Power of Customer Experience: Create a Winning Program Are you ready to take your organization's customer experience (CX) to the next level? In this thrilling guide, you'll discover the tools and strategies to build an unstoppable CX management program that propels your business from good to great. Step into the role of a daring leader equipped with the knowledge to craft a top-performing CX program that adds tangible value and agility and sets your business apart from the competition. Say goodbye to obsessing over surveys and scores and instead focus on intentional business ...

What if your business could climb higher than you ever imagined? Every great company starts with a dream—of A-players working together, thriving in a strong culture, delivering exceptional results. But somewhere along the way, that dream gets lost in the chaos of growth. In Peak Performance, visionary coach Gregory Cleary reveals the proven system behind dozens of high-value business transformations. Built on five foundational principles—People, Purpose, Playbooks, Performance, and Profits—the Pinnacle Formula helps leaders unlock clarity, build unstoppable teams, and scale with confidence.

This CMA Part 1 study guide dives deep into the core concepts of financial planning, performance, and analytics, ensuring a thorough understanding of each topic. Key Features: Comprehensive Coverage: Each chapter meticulously covers the key areas of the CMA Part 1 exam, including financial planning, external financial reporting decisions, financial statement analysis, budgeting, performance management, cost management, internal controls, and more. Detailed Explanations: Concepts are explained in a straightforward manner, making complex topics accessible and easy to understand. Each chapter ...

Dive into the dynamic world of human resource management with "HR Essentials," a comprehensive guide that navigates through the ever-evolving workplace landscape. Are you seeking to align your company's people strategy with its overarching goals? Are you on a quest to acquire the best talent while retaining your star performers? Look no further—this groundbreaking eBook is the ultimate resource for today's HR professionals, business leaders, and anyone with a keen interest in the art of people management. Embark on a journey exploring the roots and revolutionary trends of HR with our ...

Resilience is not an innate character trait. Whether you’re in a leadership role or working as part of a team, you need to implement strategies that build and nurture resilience. You need a resilience plan. Award-winning mental health expert Marie-Hélène Pelletier draws on her clinical practice and extensive knowledge in therapeutics and business practices to explore how resilience is the best defense against burnout and how everyone can build it in themselves—not with a one-size-fits-all plan but with strategies to help you create a custom plan.

What is the best structure for a corporate management system? How to organize and advance, in a fluid way, a continuous business improvement? Are we just going to copy existing solutions or are we going to innovate our practice? In this book, I bring together new perspectives on the integration of Strategy, Tactics and Operations! Much more than just explaining OKRs (Objectives and Key Results) and KPIs (Key Performance Indicators)... Much more than theorizing process management (BPM, "Business Process Management"). Here is a real proposal to unite the best of two worlds: the strategic ...

Conquer the CMA Exams: Certified Management Accountant All-in-One Study Guide delivers a concise, structured overview of the full CMA exam content, covering both Part 1 and Part 2 domains. Designed for busy professionals, this unofficial guide simplifies complex topics in financial planning, analysis, control, decision-making, and strategic financial management. Each chapter breaks down essential concepts to help candidates focus on what matters most—understanding the principles, applying them to real scenarios, and reinforcing key study priorities. This book is not intended to replace ...

Your Team Just Got a New Co-Worker Who Never Sleeps, Never Complains, and Never Asks for a Raise. AI can now draft the reports, analyze the data, write the code, and handle the tasks your team used to spend all week on. The question every manager is asking — whether they admit it or not — is: what exactly am I managing now? Here's the truth nobody at the leadership offsite will say out loud: the old management playbook is dead. You can't lead by knowing more than your team when AI knows more than all of you. You can't manage by overseeing execution when machines execute faster. And you ...

Strategic Mentorship Guide for Middle Managers Leadership Development Performance Acceleration Is your organization losing its best middle managers? Research shows that middle managers are the most under-mentored, over-burdened leadership layer in any organization — and the first to leave. Guiding Growth gives leaders and organizations a proven framework to reverse that trend and turn middle managers into high-performing, deeply engaged contributors. Written by Walter Dusseldorp, FACHE — a credentialed healthcare executive and leadership coach with decades of hands-on leadership ...

Unleash the power of capacity planning and transform your operations! “Capacity Planning Mastery” is your ultimate guide to aligning resources with ever-evolving market demands. Navigate the complexities of resource management with precision and expertise, all derived from 25+ years of industry experience. Discover the strategic benefits of effective capacity planning and embrace a future of seamless scalability. From beginners to seasoned professionals, this comprehensive resource will elevate your understanding and application of vital planning techniques, reinforcing your position as...

In a world overflowing with distractions, endless notifications, and constant pressure, the ability to focus has become one of the most valuable skills of the modern age. Yet most people never learn how to truly manage their time, protect their attention, or live with intention. Master Your Time, Master Your Life is a practical and transformational guide for individuals who want to reclaim control of their days, sharpen their focus, build lasting discipline, and create a meaningful life rooted in purpose and progress. Unlike many productivity books filled with temporary hacks and ...

"Conquer the NCMA CPCM Exam: Your Guide to the National Contract Management Association Certified Professional Contracts Manager Exam" is an essential resource designed to help contract management professionals prepare for the CPCM exam. This comprehensive guide covers key topics and principles necessary for mastering contract management, including acquisition policy and regulations, contract lifecycle management, legal and ethical considerations, financial management, performance-based contracting, risk management, subcontract management, and strategic sourcing. Additionally, the guide ...

Operations Director Money Solves Survival. Purpose Solves Fulfilment. The Operations Director’s Guide to Purpose, Performance and Lasting Impact What separates a competent Operations Director from an exceptional operational leader? It isn't just operational efficiency, process improvement, or performance management. It isn't just business operations, strategic leadership, or decision making. The true difference lies in the ability to balance profit and purpose, operational excellence and workplace culture, business performance and human leadership. This book is a practical leadership ...

Success is not built on talent alone. It is built on discipline, focus, and the ability to improve consistently when others lose direction. The people who achieve lasting excellence are not always the most gifted—they are the ones who learn faster, think more clearly, execute better, and stay committed longer. Master Your Skills is a practical guide for professionals, students, creators, entrepreneurs, and ambitious individuals who face challenges in maintaining focus, building discipline, or achieving consistent high performance. This book is designed for those who understand that real ...

HR 2.0: Rebooting the People & Profit Engine of Tomorrow – Redefining Talent Strategy and Performance Culture for Sustainable Growth: Unlock the Future of HR. Transform People into Performance. HR 2.0 is not just a book—it's a blueprint for reimagining Human Resources as a strategic powerhouse in the age of digital disruption, ESG mandates, and rapid workforce evolution. Packed with real-world Case Studies, Futuristic insights, and Field-tested Frameworks, this book equips CHROs, HR leaders, and CEOs with the tools to: Build high-impact competency-based hiring systems Create agile ...

The definitions and drivers of high capacity executive performance have changed dramatically. For instance, companies are more profitable when run by CEOs who exercise, especially when they choose the right sport. Spartan CEO is a story-driven set of practical pillars aimed at helping you lead to a better competitive advantage through mental, physical, and organizational fitness. From mindfulness and teamwork to flow and motivation, this book is a C-suite cheat sheet on current best practices for executive excellence in leadership. Dr. Corrie Block is a leading business strategist, ...

Project Controls for Federal Construction is your essential guide to navigating one of the most demanding sectors in the construction industry. With decades of combined expertise, Dr. Scott Arias and Matt Ellis unveil the real-world challenges and solutions that project managers face when working on federal government projects. This comprehensive manual blends proven strategies with practical insights, offering step-by-step guidance from bidding and budgeting to scheduling, quality assurance, and closeout processes.

What if stress wasn’t the enemy, rather a signal that it’s time to do life differently? We live in a world that wears burnout like a badge of honor. We push through, power on, and wonder why we feel depleted at the end of every day. But what if there’s a better way? What if you could lead, live, and thrive—with energy left over?

Decisions shape organizations. Decisiveness defines leaders. In today’s volatile, fast-paced world, hesitation isn’t just costly—it’s fatal. Organizations are drowning in data but starving for insights, paralyzed by complexity, and slowed by misaligned strategies. The leaders who thrive aren’t just fast or bold—they’re decisively aligned. The Decisive Company by Steve Elliott redefines decision-making for the modern enterprise.