Difficult Behavior

From two leaders in executive education at Harvard Business School, here are the mental habits and proven strategies you need to achieve outstanding results in any negotiation. Whether you’ve “seen it all” or are just starting out, Negotiation Genius will dramatically improve your...

Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.

Being a parent is one of the most rewarding experiences in life, but every family faces challenges that can be frustrating and overwhelming. For more than 25 years, internationally renowned clinical psychologist Thomas W. Phelan's 1-2-3 Magic has helped millions of parents, teachers, and caregivers raise independent, emotionally intelligent children and build happier, healthier families - all through an easy to understand program that you'll swear "works like magic".

Have you ever opened your mouth to discipline your child, and your parents' nastiest words tumble out? In an era when most parenting books focus on the child, this book supports parents in dealing more positively with themselves, as well as their toddler-to-school-age children, offering specific tools to stop policing and pleading with kids and start being the parents we want to be. Based on Dr. Bailey's more than 25 years of work with children, this book explains that how we discipline ourselves is ultimately how we discipline our children.

The popular, powerful guide to help parents regain control over a defiant child or teenager Occasional clashes between parents and children are not uncommon, but when defiant behavior-including tantrums, resistance to chores, and negativity-becomes chronic, it causes big problems within the...

In Dream Class, you will learn the 15 keys that make the greatest difference in the classroom. Written from the unique perspective that everything you do affects classroom management, each key will help you create the class you've always wanted: your dream class. They will free you to love your job, build effortless and influential relationships with your students, and enable you to become a happier, calmer, and more confident teacher. You will learn: -Simple strategies that make classroom management a lot easier. -Exactly (step-by-step) how to handle difficult students. -How to create a ...

The definitive guide to working with -- and surviving -- bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work. "What an asshole!" How many times have you said that about someone at work? You're not...

This book contains some proven techniques for managing yourself, as well as managing difficult people. If you gain a better understanding of yourself, build your confidence, and use these techniques, then you’ll make your life a whole lot easier.

We all have people in our lives who frustrate, annoy, or hurt us: workplace bullies, those who always claim to be right, or those with anxious or obsessive personalities. And most of us hurt others occasionally, too. Now, authors Dr. Helen McGrath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this extremely practical guide to dealing with the difficult personalities we encounter every day - in others, and in ourselves.

Struggling to house-train your dog—no matter what you try? If your dog still pees in the house, refuses to go outside, or seems impossible to train, you are not alone—and it’s not your fault. Many dogs face hidden challenges that make traditional house-training frustrating for even the most dedicated owners. House-Training the Difficult Dog delivers fast, effective results using a blend of proven strategies, expert guidance, and compassionate insight. Whether you're working with a stubborn puppy, an anxious rescue, or an adult dog set in his ways, this audiobook gives you the tools to succeed.

NEW YORK TIMES BESTSELLER Are you an Upholder, a Questioner, an Obliger, or a Rebel? From the author of Better Than Before and The Happiness Project comes a groundbreaking analysis of personality type that “will immediately improve every area of your life” (Melissa Urban, co-founder of...

The Smart Classroom Management Way is a collection of the very best writing from ten years of Smart Classroom Management (SCM). It isn't, however, simply a random mix of popular articles. It's a comprehensive work that encompasses every principle, theme, and methodology of the SCM approach. The book is laid out across six major areas of classroom management and includes the most pressing issues, problems, and concerns shared by all teachers. The underlying SCM themes of accountability, maturity, independence, personal responsibility, and intrinsic motivation are all there and weave their ...

We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, commander, organizer, relater, and entertainer, listeners can then devise effective strategies for diffusing unproductive and damaging behavior.  

If you eat to help manage your emotions, you may have discovered that it doesn't work. Once you're done eating, you might even feel worse. Eating can all too easily become a strategy for coping with depression, anxiety, boredom, stress, and anger and a reliable reward when it's time to celebrate.

No matter how #blessed you are, sometimes life can feel downright overwhelming. Whether it's a breakup or divorce, the loss of a job, or even a global pandemic, you may need a little extra help managing the difficult emotions that can arise when things are not going so great. Dialectical behavior therapy (DBT) is a proven-effective and evidence-based treatment that can help you find balance and improve your ability to handle adversity without losing control and acting destructively.

Breaking the Cycle: Practical Crisis Management Skills for Parents and Caregivers by Samuel Alden Do behavioral crises, emotional meltdowns, and escalating conflicts leave you feeling exhausted, overwhelmed, or unsure what to do next? Many parents and caregivers struggle to manage challenging behaviors without constant power struggles, emotional burnout, or repeated cycles of crisis. When emotions run high, it can feel impossible to stay calm and regain control of the situation. In Breaking the Cycle: Practical Crisis Management Skills for Parents and Caregivers, Samuel Alden provides clear...

"Our shadow," teaches Robert Augustus Masters, "is our internal storehouse for the parts of us that we’ve disowned or rejected, or are otherwise keeping in the dark." Everyone has a shadow, but all too many of us are unaware of it. It holds the feelings and beliefs that we are most ashamed of...

This book is for you if you love your parents, grandparents, or other elderly people and genuinely want to help and care for them, but find yourself struggling with challenges such as: Your efforts to help them are not appreciated. They constantly complain or display a pessimistic attitude. They appear inflexible, stubborn, and unwilling to change. They struggle to learn even the basics of digital equipment. They fail to understand your point of view. They ignore health precautions prescribed by doctors. They engage in risky activities that could endanger their health. They sometimes treat ...

A simple, fail-proof road map for parents raising even the most challenging children—including those with ADHD, autism, sensory processing challenges, or big emotions—from the founder of the life-changing Calm the Chaos methodology and the popular parenting blog Lemon Lime Adventures...

“Elizabeth Earnshaw’s gentle guidance will help any type of couple, whether they are dealing with small day-to-day problems or long-standing conflicts. She takes an accessible approach to couples therapy on the page, making these relationship tools feel easy—and even fun.” —Lori...