Difficult Behavior

The popular, powerful guide to help parents regain control over a defiant child or teenager Occasional clashes between parents and children are not uncommon, but when defiant behavior-including tantrums, resistance to chores, and negativity-becomes chronic, it causes big problems within the...

Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.

We all have people in our lives who frustrate, annoy, or hurt us: workplace bullies, those who always claim to be right, or those with anxious or obsessive personalities. And most of us hurt others occasionally, too. Now, authors Dr. Helen McGrath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this extremely practical guide to dealing with the difficult personalities we encounter every day - in others, and in ourselves.

Being a parent is one of the most rewarding experiences in life, but every family faces challenges that can be frustrating and overwhelming. For more than 25 years, internationally renowned clinical psychologist Thomas W. Phelan's 1-2-3 Magic has helped millions of parents, teachers, and caregivers raise independent, emotionally intelligent children and build happier, healthier families - all through an easy to understand program that you'll swear "works like magic".

Have you ever opened your mouth to discipline your child, and your parents' nastiest words tumble out? In an era when most parenting books focus on the child, this book supports parents in dealing more positively with themselves, as well as their toddler-to-school-age children, offering specific tools to stop policing and pleading with kids and start being the parents we want to be. Based on Dr. Bailey's more than 25 years of work with children, this book explains that how we discipline ourselves is ultimately how we discipline our children.

From two leaders in executive education at Harvard Business School, here are the mental habits and proven strategies you need to achieve outstanding results in any negotiation. Whether you’ve “seen it all” or are just starting out, Negotiation Genius will dramatically improve your...

Why Boys Don’t Listen to Their Mothers reveals eye-opening principles and techniques designed to train adults on the best ways to manage, guide, and treat boys with behavioral problems. It does not disappoint as the content is filled with step-by-step instructions, stories, examples, and scenarios to help you get the results you’ve been searching for.

The Smart Classroom Management Way is a collection of the very best writing from ten years of Smart Classroom Management (SCM). It isn't, however, simply a random mix of popular articles. It's a comprehensive work that encompasses every principle, theme, and methodology of the SCM approach. The book is laid out across six major areas of classroom management and includes the most pressing issues, problems, and concerns shared by all teachers. The underlying SCM themes of accountability, maturity, independence, personal responsibility, and intrinsic motivation are all there and weave their ...

In Dream Class, you will learn the 15 keys that make the greatest difference in the classroom. Written from the unique perspective that everything you do affects classroom management, each key will help you create the class you've always wanted: your dream class. They will free you to love your job, build effortless and influential relationships with your students, and enable you to become a happier, calmer, and more confident teacher. You will learn: -Simple strategies that make classroom management a lot easier. -Exactly (step-by-step) how to handle difficult students. -How to create a ...

The definitive guide to working with -- and surviving -- bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work. "What an asshole!" How many times have you said that about someone at work? You're not...

There are everyday challenging work relationships, and then there are situations that go beyond the ordinary - situations that push you to the edge. Written by a clinical psychologist who is knowledgeable about the mental disorders that can cause toxic behavior, Toxicity in the Workplace will help you understand why your difficult colleagues act the way they do and gain practical strategies for negotiating more peaceful, productive solutions.

Grow Your Spine & Manage Abrasive Leadership Behavior: A Guide for Those Who Manage Bosses Who Bully shows managers how to fearlessly manage bosses who behave badly, ensuring a psychologically safe workplace. Abrasive leaders rub their coworkers the wrong way, with behaviors ranging from mild offense to open attack. Their bullying behaviors cause interpersonal friction that grates on subordinates, peers, and often superiors, eroding motivation and disrupting the smooth flow of work. They can inflict deep wounds and intense suffering on employees, who find themselves unwillingly relegated to...

If you eat to help manage your emotions, you may have discovered that it doesn't work. Once you're done eating, you might even feel worse. Eating can all too easily become a strategy for coping with depression, anxiety, boredom, stress, and anger and a reliable reward when it's time to celebrate.

NEW YORK TIMES BESTSELLER Are you an Upholder, a Questioner, an Obliger, or a Rebel? From the author of Better Than Before and The Happiness Project comes a groundbreaking analysis of personality type that “will immediately improve every area of your life” (Melissa Urban, co-founder of...

We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, commander, organizer, relater, and entertainer, listeners can then devise effective strategies for diffusing unproductive and damaging behavior.

Workplace Power Games is a clear, practical guide for professionals who sense that something isn’t quite right at work - but can’t always explain why. If you’ve ever felt undermined by subtle behavior, confused by office politics, or unsure how to respond to manipulation without damaging your career, this book gives you the clarity you’ve been missing. Modern workplaces are rarely shaped by performance alone. Influence often flows through unspoken rules, emotional pressure, gossip, and indirect control. These power dynamics are easy to miss and difficult to confront directly. When ...

Parenting is hard, especially when your child’s behavior feels confusing, overwhelming, or emotionally exhausting. In A.I.M for SucceSSful Parenting, award-winning behavioral specialist and author Christian R. Brown shares a compassionate, real-world framework to help parents understand what’s truly driving their child’s behavior and how to create lasting emotional change. At the heart of this approach is Christian’s award-recognized A.I.M. Model (Action, Intention, Motivation), developed through years of frontline work with families and complex behavioral environments. The A.I.M. ...

Are you exhausted from constant tantrums, defiance, or full-on meltdowns—wondering if anything will ever work? You're not alone. Many parents are silently drowning in guilt, confusion, and fear that they’ve somehow failed their child. Especially when traditional discipline methods backfire, and advice from professionals only leads to more frustration—or worse, pushes you toward medication as a first resort. This book offers a way out. A real one. Discipline Systems That Work for Out-of-Control Kids is a no-nonsense, deeply practical guide for parents, guardians, and caregivers who are...

An explosive boss, a controlling boyfriend, a gaslighting colleague, an interfering mother-in-law, a friend who talks only about herself - we all know them, but how do we deal with them? Difficult people take over our lives. They live rent-free in our heads. We steel ourselves before we meet...

Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can't stand—not fewer—and, too often, if we aren't yelling at each other, we've just quit talking altogether. The global bestseller Dealing with People You Can't Stand has been helping people make the best of tough situations for nearly three decades, and this new edition has been fully updated to address the needs of our time.