Customer Success Careers

Product List
    • How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
    • By: Ashvin Vaidyanathan, Ruben Rabago
    • Narrated by: Daniel Henning
    • Length: 7 hrs and 22 mins
    • Release date: 03-24-20
    • Language: English
    • 4.5 out of 5 stars 68 ratings
    • The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

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    • How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    • By: Nick Mehta, Dan Steinman, Lincoln Murphy
    • Narrated by: Tim Andres Pabon
    • Length: 8 hrs and 25 mins
    • Release date: 07-07-17
    • Language: English
    • 4.5 out of 5 stars 372 ratings
    • The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments....

    Regular price: $24.06 or 1 credit

    Sale price: $24.06 or 1 credit

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    • Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth
    • By: Nick Mehta, Kellie Capote
    • Narrated by: Teri Schnaubelt
    • Length: 6 hrs and 58 mins
    • Release date: 07-09-24
    • Language: English
    • Not rated yet
    • In Digital Customer Success: The Next Frontier, a team of trailblazing customer success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in customer success management.

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    • Why Every Aspect of Your Business Model Needs a Paradigm Shift
    • By: Nick Mehta, Allison Pickens, Maria Martinez - foreword
    • Narrated by: Chloe Cannon
    • Length: 10 hrs and 6 mins
    • Release date: 07-31-20
    • Language: English
    • 5 out of 5 stars 22 ratings
    • If leaders aren't integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate....

    Regular price: $21.49 or 1 credit

    Sale price: $21.49 or 1 credit

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    • A Proven Framework to Drive Impactful Client Outcomes for Your Company
    • By: Wayne McCulloch
    • Narrated by: Nick Hardcastle
    • Length: 8 hrs and 6 mins
    • Release date: 12-06-21
    • Language: English
    • 4.5 out of 5 stars 23 ratings
    • Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success....

    Regular price: $15.59 or 1 credit

    Sale price: $15.59 or 1 credit

    • When New Technologies Cause Great Firms to Fail
    • By: Clayton M. Christensen
    • Narrated by: L.J. Ganser
    • Length: 8 hrs and 37 mins
    • Release date: 04-18-17
    • Language: English
    • 4.5 out of 5 stars 1,746 ratings
    • Innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right - yet still lose market leadership....

    Regular price: $21.49 or 1 credit

    Sale price: $21.49 or 1 credit

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    • Perfecting the Art of Customer Service
    • By: The Disney Institute, Theodore Kinni
    • Narrated by: Barry Abrams
    • Length: 5 hrs and 26 mins
    • Release date: 05-05-15
    • Language: English
    • 4.5 out of 5 stars 888 ratings
    • Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service....

    Regular price: $20.00 or 1 credit

    Sale price: $20.00 or 1 credit

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    • Make Easy (and Effective) Follow-Up Your Winning Habit
    • By: Jeff Shore
    • Narrated by: Jeff Shore
    • Length: 4 hrs and 58 mins
    • Release date: 01-04-22
    • Language: English
    • 5 out of 5 stars 21 ratings
    • Companies have invested thousands and even millions of dollars in CRM technology over the past decade, but frontline salespeople and sales executives alike are still groping for solutions....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

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    • Clarify Your Message So Customers Will Listen
    • By: Donald Miller
    • Narrated by: Donald Miller
    • Length: 4 hrs and 56 mins
    • Release date: 10-10-17
    • Language: English
    • 5 out of 5 stars 12,209 ratings
    • Donald Miller uses the 7 elements of powerful stories to teach listeners to improve how they connect with customers and grow their business.

    Regular price: $17.09 or 1 credit

    Sale price: $17.09 or 1 credit

    • Unlocking Consumer Decisions with the Science of Behavioral Economics
    • By: Melina Palmer
    • Narrated by: Rachel Perry
    • Length: 8 hrs and 12 mins
    • Release date: 05-11-21
    • Language: English
    • 4.5 out of 5 stars 29 ratings
    • This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

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    • How to Seduce and Persuade Customers with Only Your Words
    • By: Joe Vitale
    • Narrated by: Graham Rowat
    • Length: 6 hrs and 24 mins
    • Release date: 12-01-20
    • Language: English
    • 4.5 out of 5 stars 43 ratings
    • Discover the secrets of written persuasion....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

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    • The Way Your Customers Want to Buy
    • By: Dale Carnegie & Associates
    • Narrated by: Dan Strutzel
    • Length: 5 hrs and 10 mins
    • Release date: 11-12-19
    • Language: English
    • 5 out of 5 stars 30 ratings
    • What do How to Win Friends and Influence People and Sell! have in common (other than Dale Carnegie)? They're both based on the premise that relationships are what matter....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

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    • Four Must-Win Conversations to Keep and Grow Your Customers
    • By: Erik Peterson, Tim Riesterer
    • Narrated by: Susan Marlowe
    • Length: 4 hrs and 57 mins
    • Release date: 07-20-21
    • Language: English
    • 4.5 out of 5 stars 4 ratings
    • Proven customer engagement approaches for winning in the most important moments driving profitability and growth - customer retention and expansion....

    Regular price: $11.17 or 1 credit

    Sale price: $11.17 or 1 credit

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    • Your Step-By-Step Guide to Success, 4th Edition
    • By: The Staff of Entrepreneur Media Inc., Cheryl Kimball
    • Narrated by: Lisa Flanagan
    • Length: 5 hrs and 26 mins
    • Release date: 10-30-18
    • Language: English
    • 4.5 out of 5 stars 19 ratings
    • Take your passion for event planning to the next level with advice and tools you need to start, run, and grow a successful business. From writing a solid contract to finding reliable vendors, our experts help you identify your niche, teach you how to scout potential clients, and more....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

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    • Your 100-Day Plan to Build Lifelong Relationships and Revenue
    • By: Andrew Sobel
    • Narrated by: Steve Menasche
    • Length: 7 hrs and 39 mins
    • Release date: 05-12-20
    • Language: English
    • 4.5 out of 5 stars 11 ratings
    • Andrew Sobel offers a proven, 100-day plan for conquering 14 tough client development challenges and growing your client base. He's encapsulated 25 years of unique research into a practical road map for winning more new clients and growing your existing relationships....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

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    • A Roadmap for Customer-Centered Innovation
    • By: Stephen Wunker, David Farber, Jessica Wattman
    • Narrated by: Tim Andres Pabon
    • Length: 4 hrs and 52 mins
    • Release date: 11-07-16
    • Language: English
    • 4 out of 5 stars 110 ratings
    • Jobs to Be Done gives you a clear-cut framework for thinking about your business, outlines a road map for discovering new markets, new products, and new services....

    Regular price: $21.48 or 1 credit

    Sale price: $21.48 or 1 credit

    Included in Plus membership
  • Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

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    • Explaining the Complicated So Anyone Can Understand
    • By: Frank J. Pietrucha
    • Narrated by: Sean Pratt
    • Length: 6 hrs and 22 mins
    • Release date: 04-15-14
    • Language: English
    • 3.5 out of 5 stars 24 ratings
    • In our increasingly complicated and data-driven world, many new developments are so complex that only experts comprehend their nuances....

    Regular price: $24.06 or 1 credit

    Sale price: $24.06 or 1 credit

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    • Invest in Relationships to Build Your Business and Your Career
    • By: Mo Bunnell
    • Narrated by: Mo Bunnell
    • Length: 6 hrs and 10 mins
    • Release date: 08-27-24
    • Language: English
    • 4 out of 5 stars 4 ratings
    • Relationships are the foundation of our long-term business success. The problem is a million things get in the way. But there’s a simple solution to breaking through all this noise: Giving. Mo Bunnell shows how to develop the growth mindset that keeps the focus on the relationship.

    Regular price: $20.00 or 1 credit

    Sale price: $20.00 or 1 credit

    • How Successful Businesspeople Build Relationships and Win Clients for Life
    • By: Maribeth Kuzmeski
    • Narrated by: Scott Peterson
    • Length: 6 hrs and 56 mins
    • Release date: 11-12-09
    • Language: English
    • 4 out of 5 stars 32 ratings
    • What makes the world's most successful individuals so good at their jobs? What do they do that others don't....

    Regular price: $23.20 or 1 credit

    Sale price: $23.20 or 1 credit

    Included in Plus membership